Brookdale Fisher's Landing

Pros

• The administrative staff and caregivers at Brookdale Fisher's Landing are friendly and respectful of residents' needs and concerns for privacy.
• Many families feel welcomed and encouraged to ask questions, receiving helpful information during the decision-making process.
• A number of residents have experienced improvements in their well-being since moving into the community, with staff providing supportive care tailored to memory care needs.
• Residents appreciate the variety of daily activities offered, which encourages participation and engagement among them.
• Some reviews highlight that the community is clean, well-maintained, and provides a pleasant environment for residents.
• Families have noted that when concerns are raised, management tends to respond promptly and address issues effectively.
• Several family members commend the caring nature of the staff, who seem genuinely invested in their loved ones' health and happiness.

Cons

• The salesman lies extensively to secure new residents, offering little information until after the move-in.
• The facility is consistently short-staffed, leading to long response times for assistance.
• Caregivers often fail to return after addressing call lights, indicating a lack of attentiveness.
• Some staff members exhibit rude and hurtful behavior toward families during difficult situations.
• There are ongoing issues with the food quality and service, with many residents describing it as subpar.
• Management is seen as unresponsive and attentive only during the initial sales process, neglecting follow-up care.
• Residents have reported that activities are lacking and do not engage them sufficiently.
• Families feel pressured to advocate for their loved ones due to inadequate monitoring of care provided by staff.
• Concerns about inconsistent rent charges leave families confused and frustrated with billing practices.
• There are multiple complaints regarding cleanliness and maintenance in common areas of the facility.

Review

Brookdale at Fisher’s Landing has elicited a wide spectrum of experiences and opinions from families, highlighting both its strengths and significant areas for improvement. Many families report positive interactions with the administrative staff and caregivers, citing their friendliness and respect for residents’ privacy. One family noted that their loved one had been settling in well since moving in, with staff showing genuine concern for her happiness and care needs. Another family echoed this sentiment, stating that they found comfort in the supportive environment as their loved one transitioned into hospice care.

However, several reviews starkly contrasted these positive experiences by raising serious concerns about staffing levels and quality of care. Numerous reviewers pointed out chronic understaffing issues that have persisted for years, leading to delayed response times—sometimes taking 30 to 45 minutes for caregivers to respond to call buttons. The feeling among some families is that despite initial promises made during the onboarding process, once residents are settled in, the level of care often does not meet expectations. Staff turnover was frequently mentioned as a problematic issue affecting continuity of care.

Families advocating for their loved ones voiced frustrations over management's perceived negligence once contracts were signed. Reports suggest that communication became less responsive following admission; several reviewers noted unanswered emails or lack of follow-up on critical matters concerning resident health or appointments. While direct caregivers were often praised for their dedication and compassion in daily interactions, management was criticized for inadequate oversight and accessibility when concerns arose.

The quality of food served has also been a recurring theme among reviewers, many describing it as average or lacking variety. Several families reported inconsistent dining experiences where residents sometimes had to wait excessively long periods to be served breakfast or meals would arrive cold or poorly prepared. Despite complaints regarding meal quality, some families appreciated available healthy choices throughout the day but wished there was more consistency overall.

Resident engagement through activities appears to vary from promising to lackluster according to different reviews. Some guests praised the community’s effort in organizing daily events that encourage participation despite ongoing COVID-19 restrictions but expressed disappointment over the overall execution and availability of stimulating programs tailored to residents’ interests. A few reviewers remarked on an overall lack of cleanliness during tours—a vital aspect many expect from such facilities—and raised concerns over the management's focus on maintaining a pristine environment.

Ultimately, while Brookdale Fisher’s Landing offers potential benefits such as a caring community and supportive staff dedicated to resident welfare, significant shortcomings remain regarding staffing reliability and effective management oversight. Families considering this facility must weigh these aspects carefully while remaining vigilant about their loved ones’ needs within such environments. It underscores the importance of advocacy by family members who can sometimes bridge communication gaps created by insufficient management attention after admissions are finalized—a testament to ensuring elderly individuals receive appropriate care rather than merely existing in a facility designed for them.

This part of Vancouver, Washington offers a variety of amenities and services that cater to seniors. With multiple physicians, pharmacies, and hospitals in close proximity, residents have easy access to healthcare facilities. The presence of parks such as Heritage Park and Clearmeadows Park provides opportunities for outdoor recreational activities and leisurely walks. Additionally, there are several dining options ranging from casual establishments like Taco Bell and McDonald's to sit-down restaurants like Hopworks Urban Brewery and The Hammond Kitchen + Craft Bar. Various cafes like Starbucks and Panera Bread offer spaces for socializing or simply enjoying a cup of coffee. Transportation options including the Portland International Airport Rental Car Center make it convenient for visiting family members or traveling. Places of worship such as Summit View Church and St Rose Catholic Church offer spiritual outlets for those interested in religious practices. Overall, this area provides a well-rounded environment with essential amenities for seniors looking for a comfortable living situation in Vancouver.

Physicians

• PeaceHealth Family Medicine (0.1 miles)
• Sanjeev Jain (1.3 miles)
• The Vancouver Clinic (4.5 miles)
• Art of Medicine Family Clinic (4.8 miles)
• Sea Mar Community Health Centers (5.5 miles)
• The Oregon Clinic (6 miles)
• Rockwood Medical Offices (6.2 miles)

Pharmacies

• Fred Meyer Pharmacy (0.2 miles)
• Walgreens (0.4 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.8 miles)
• Walgreens (3.8 miles)
• Walmart Fuel Station (4.7 miles)

Parks

• Heritage Park (0.3 miles)
• Clearmeadows Park (0.5 miles)
• Crown Park (4.4 miles)
• Hockinson Meadows Community Park (6.7 miles)
• Imagination Station (6.9 miles)
• Douglas Carter Fisher Park (7.1 miles)
• Normandale Park (7.1 miles)

Restaurants

• Hopworks Urban Brewery (0.8 miles)
• The Hammond Kitchen + Craft Bar (2.2 miles)
• Taco Bell (2.9 miles)
• Final Draft Taphouse (3 miles)
• Taqueria Queretaro (3.7 miles)
• Jim Dandy Drive-In (4.5 miles)
• McDonald's (4.7 miles)

Cafes

• Starbucks (1.1 miles)
• Black Rock Coffee Bar (3 miles)
• Dutch Bros Coffee (3.1 miles)
• Panera Bread (3.3 miles)
• Dutch Bros Coffee (3.5 miles)
• Dutch Bros. Coffee (4.1 miles)
• Dutch Bros Coffee (4.8 miles)

Hospitals

• PeaceHealth Southwest Family Birth Center (4.3 miles)
• Firstenburg Tower (4.3 miles)
• Adventist Medical Center (7 miles)
• Legacy Mount Hood Medical Center (7.4 miles)

Transportation

• Concourse E (4.6 miles)
• Portland Airport Rental Car Center (4.7 miles)
• Concourse C (4.7 miles)
• TSA Checkpoint A/B/C - Portland International Airport (4.7 miles)
• Portland International Airport (PDX) (4.8 miles)
• Concourse D (4.8 miles)
• Alaska Airlines Lounge - PDX (4.9 miles)

Places of Worship

• Summit View Church (5.2 miles)
• St Rose Catholic Church (6.8 miles)
• East Hill Kid City (7.7 miles)

Theaters

• Hollywood Theatre (7.6 miles)