Addus Healthcare is a senior community in Vancouver, WA.
Information last verified:
2700 Northeast Andresen Road, Vancouver, WA 98661
For more information about senior living options: (866) 208-4318
2.9 from 25 reviews
5 stars
10
4 stars
1
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2
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1 stars
12
Overall Review of Addus Healthcare
common8 reviews mention this
Caregivers feel personal and attentive
Residents and families repeatedly describe attentive, kind caregivers who stay engaged in day-to-day care.
Many reviews focus on the caregivers’ interpersonal support—families describe loved ones getting dressed, walked, spoken with, and supported in a way that keeps spirits up. Several reviewers name specific caregivers and credit them with loving, organized assistance and responsive help when needed. One reviewer says a parent’s alertness and happiness improved after starting care, and another emphasizes the team as “front line eyes and ears” for health and well-being.
caveat7 reviews mention this
Communication and follow-through draw complaints
Some families report hard-to-reach communication and problems getting updates or responses.
Several reviewers complain they couldn’t get in contact, had calls not returned, or struggled to reach leadership by email or phone. A few also describe being passed around instead of getting a clear resolution. In contrast, some reviews do mention caregivers being always available, but the negative feedback centers on inconsistent responsiveness from the agency side.
caveat5 reviews mention this
Care coverage can feel inconsistent
Some reviews describe frequent caregiver changes or missed visits that affected the care being received.
A recurring concern is continuity—multiple reviewers describe changing caregivers often or feeling that care coverage was not reliable. One reviewer says caregivers did not show up as expected, and another describes scheduling problems and difficulty getting the plan straight. Another complaint says provider turnover and lack of follow-through made it hard to feel confident in consistent coverage.
caveat2 reviews mention this
Billing documentation remains unresolved
Two reviewers report billing issues tied to missing documentation and stalled resolution.
Some families describe trouble getting billing resolved, including requests for documentation and itemized statements they say they couldn’t obtain. One reviewer also reports that calls weren’t returned while they worked to resolve charges they felt they didn’t have proof for. The complaints read as a breakdown in follow-up until the issue is addressed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Portland International (4 miles away)
Nearby Places of Interest
This part of Vancouver, Washington, offers a variety of amenities and services that cater to senior living. With multiple pharmacies, physicians' offices, hospitals, and parks within close proximity, residents can easily access healthcare and enjoy outdoor activities. The abundance of cafes provides opportunities for socializing and enjoying a cup of coffee. Additionally, the nearby restaurants offer convenient dining options. For those who may need to travel, the transportation options are readily available with easy access to the Portland International Airport. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.
Restaurants
McDonald's (0.1 miles)
Final Draft Taphouse (2.8 miles)
Taco Bell (2.9 miles)
Beaches Restaurant & Bar (3.1 miles)
Henry's Tavern - Portl (3.7 miles)
Island Cafe (4 miles)
Super Taco Express (4.3 miles)
Pharmacies
Walgreens (0.1 miles)
Safeway Pharmacy (1.1 miles)
Walgreens (1.8 miles)
Walgreens (2.1 miles)
Walgreens (2.8 miles)
Walgreens (3.3 miles)
Fred Meyer Pharmacy (3.4 miles)
Physicians
Sea Mar Community Health Centers (0.6 miles)
The Vancouver Clinic (1.5 miles)
Vancouver Eye Care (3.2 miles)
Family medicine clinic (3.3 miles)
Ideal Option (3.5 miles)
Luke Rosen DO (5.5 miles)
PeaceHealth Family Medicine (5.7 miles)
Parks
Douglas Carter Fisher Park (1.6 miles)
Fort Vancouver National Historic Site (2.7 miles)
Luke Jensen Sports Park (2.9 miles)
Esther Short Park (3.7 miles)
Vanport Park (5.3 miles)
Woodlawn Park (5.4 miles)
Heritage Park (5.9 miles)
Hospitals
PeaceHealth Southwest Family Birth Center (1.6 miles)
Firstenburg Tower (1.6 miles)
Vancouver VA Medical Center (2.7 miles)
HCR ManorCare (5.7 miles)
Salmon Legacy Creek Hospital (5.8 miles)
Cafes
Dutch Bros Coffee (2.4 miles)
Dutch Bros Coffee (2.5 miles)
Black Rock Coffee Bar (2.8 miles)
Starbucks (3 miles)
Relevant Coffee (3.4 miles)
Dutch Bros Coffee (3.4 miles)
Compass Coffee (3.5 miles)
Transportation
Concourse D (3.6 miles)
Concourse C (3.7 miles)
TSA Checkpoint A/B/C - Portland International Airport (3.7 miles)
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Addus Healthcare photos
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Portland International (4 miles away)
Compassionate staff; dedicated owner; peaceful setting.
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