Lawn Courte Apartments

Pros

• The staff in the office were friendly and helpful.
• They were knowledgeable about the area and local schools.
• They were extremely helpful in helping applicants track down everything needed to apply.
• The apartments were spacious and nicely finished with multiple decorating options.
• Common spaces were clean, and management clearly takes pride in their property.
• The management is great and always available when needed.
• The property is highly recommended.
• Management responded promptly and resolved issues, such as a kitchen sink problem.
• The staff gave a lovely tour of the building and its amenities.

Cons

• The reviewer states that the hot water heater broke, the pipe was left exposed, causing water damage and ruined food.
• The reviewer notes that management did not provide reasonable accommodations and did not prorate the rent.
• The reviewer reports multiple 10-day comply or vacate notices issued during daytime hours for noise.
• The reviewer claims there was no move-out walk-through or move-in inspection report, yet charges were assessed based on the last occupant.
• The reviewer asserts the gate has been broken for over five years, compromising security.
• The reviewer complains there is only one maintenance staff for multiple properties, leaving residents to handle issues themselves.
• The reviewer describes the units as outdated with cheap appliances and mentions mold, noting upgrades were done with spray-painted countertops instead of granite.
• The reviewer states dog poop areas were not cleaned.
• The reviewer says rents and admin fees are high despite the buildings being old.

Review

The collection of reviews about Lawn Courte presents a spectrum of tenant experiences that can feel almost opposite from one account to the next. On one end, there are many mentions of friendly, helpful staff and well-maintained spaces that make the community feel welcoming and convenient for new residents. Several reviewers praise office personnel for their warmth, local knowledge, and readiness to assist with the application process. They describe the apartments as spacious with multiple decorating options and point to clean common areas and evident pride from management in the property. Taken together, these accounts suggest a leasing team that can deliver strong customer service and a pleasant first impression when things go smoothly.

In addition to the initial warmth, other reviewers laud the responsiveness of management to maintenance needs. One account recalls a kitchen sink issue that was addressed promptly, with staff providing a timely visit and a thorough tour of the building and its amenities for a prospective move-in. This review emphasizes a practical, solution-focused approach from the management team and leaves the reader with a positive sense of how maintenance concerns might be handled in real time. The overall tone here is that management is engaged, accessible, and capable of resolving problems efficiently when issues arise.

Against these positive experiences, there is a notably detailed and strongly critical narrative from another reviewer. This account names two individuals, Kali Van Wagenen and Danielle DuPont, and warns prospective tenants to beware of these managers. The reviewer describes moving out after four years and recounts serious problems during tenancy, including a hot water heater failure, an exposed pipe, and water damage that ruined food. They claim they were without hot water for two weeks and sometimes without any water, and that management did not follow through on reasonable accommodations or rent prorating as required by the lease. The reviewer also details a pushback on move-out procedures, a claimed lack of a formal move-in inspection, and what they view as improper or inconsistent application of law around security deposits, including references to state RCWs. The tone here is strongly adversarial, painting a picture of a landlord-tenant relationship shaped by stalled repairs, disputed charges, and procedures that felt unfair or opaque to the tenant.

Further expanding on dissatisfaction, the same reviewer accuses the property of broader management and maintenance neglect. They describe a gated community with a gate that has been broken for more than five years, unaddressed trash and dog waste in common dog areas, and limited on-site maintenance staffing - one person who has to juggle work for multiple properties. The units themselves are characterized as outdated, with supposedly cheap or substandard appliances and recurring mold. The reviewer even mentions guidance to tenants to handle certain cleaning tasks themselves, and notes a general sense that the staff were not consistently present in the office to respond to concerns. Taken together, this account casts a long shadow over the maintenance culture and the level of tenant support provided at Lawn Courte.

Amid these heavy criticisms, there are flashes of the opposite sentiment. One line simply states, "Great management, always available when needed," which seems to reflect a different tenant experience - one in which the management team is consistently accessible and responsive. This terse testimonial sits in contrast to the more elaborate complaints and reinforces the sense that experiences at Lawn Courte can vary widely depending on who you interact with and when.

A separate negative note targets the physical condition of the property. Reviewers describe old buildings with worn-out appliances, nonfunctional or unreliable security gates, and high rents that don't appear proportional to the value offered. The upgrades that have been made are described as cheap, with examples like a spray-painted countertop rather than true stone, and a general concern that there are no safe play areas for families with children. The recurring theme here is that the infrastructure and amenities may be aging or overpromised, leading to frustration for residents seeking modern conveniences or reliable safety features.

Taken together, the stories paint a picture of Lawn Courte that is deeply mixed: some tenants experience friendly service, prompt repairs, and appealing apartment layouts, while others contend with significant maintenance failures, perceived unfair charges, and a sense of neglect from management. The conflicting accounts underscore the importance for prospective renters to gather current, on-the-ground information, ask pointed questions about maintenance response times, gate/security reliability, and deposit handling, and carefully review lease terms and tenant rights before committing. In any case, it's clear that the leasing experience at Lawn Courte can vary dramatically from one resident to the next.

Physicians

• Northend Optical (0.5 miles)
• Dr Jonathan L. Ritson, MD (1.8 miles)
• Anesis Spine and Pain Care (2 miles)
• CHI Franciscan Plastic Surgery (2 miles)
• Eye MDs of Puget Sound (2.4 miles)
• University Place Pediatrics (2.4 miles)
• Carol Milgard Breast Center - Tacoma, WA (2.5 miles)

Cafes

• Starbucks (0.6 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.4 miles)
• Starbucks (4.4 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.9 miles)
• Alfred's Cafe (5.1 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.9 miles)
• Bartell Drugs (2.3 miles)
• Pharmacy Compounding Solutions (2.4 miles)
• Safeway Pharmacy (3 miles)
• Good Neighbor Pharmacy (3.1 miles)

Parks

• Kandle Park (0.8 miles)
• Dune Peninsula at Point Defiance Park (2.1 miles)
• Point Defiance Park (2.2 miles)
• Titlow Park (2.2 miles)
• Five Mile Drive (2.5 miles)
• Sheridan Park (4.3 miles)
• Chambers Bay Park Playground (4.7 miles)

Restaurants

• Peaks and Pints (1.8 miles)
• The Beach Tavern At Titlow (2.2 miles)
• Ale House Pub & Eatery (2.3 miles)
• Anthony's At Point Defiance (2.3 miles)
• Boathouse 19 (2.5 miles)
• Dirty Oscar's Annex (3 miles)
• Frisko Freeze (3.4 miles)

Hospitals

• MultiCare (3 miles)
• Group Health Cooperative (3.5 miles)
• MultiCare Regional Cancer Center - Tacoma (3.6 miles)
• Gig Harbor Ambulatory Surg Center (4 miles)

Places of Worship

• Christ Episcopal Church (3.4 miles)
• Chapel Hill Presbyterian Church (5.2 miles)

Theaters

• Grand Cinema (4 miles)