Keller Personal Home Care

Pros

• Wyatt Howell and the Comfort Keepers team are wonderful, providing respectful and dependable in-home care.
• They keep clients safe, secure, and happy in their own homes.
• Wyatt is professional and excellent at communication, even from a distance.
• The team is on the ground, keeping things together and treating clients like family.
• Wyatt is a trusted partner who always puts clients first and offers compassionate support.
• The staff are down-to-earth, fully invested, and wholeheartedly committed to meeting each need.
• Erica Chavez is a thoughtful scheduler who matches caregivers well and checks in to ensure satisfaction.
• Comfort Keepers is consistently described as professional, caring, trustworthy, and compassionate.
• The company provides extraordinary service, going above and beyond and offering help beyond typical caregiving.
• Families highly recommend Comfort Keepers for reliable, high-quality in-home care.

Cons

• There is dishonesty and lack of concern for patients in the staff that administrates the caregivers.
• Money comes first, sometimes at the expense and safety of the vulnerable clients.
• It was very hard watching this happen.

Review

Wyatt Howell and the Comfort Keepers team stand out in a way that many families only dream of when they think about in-home care. Across the many notes of appreciation, one thread remains constant: their care is deeply respectful, dependable, and delivered with a warmth that makes clients feel like family members are in their own homes. The owner's personal outreach to arrange services sets a tone of truly personal engagement, and the messages consistently describe a team that brings comfort, safety, and reassurance to every visit. For families seeking not just care, but considerate, compassionate partnership, this group consistently earns trust through every interaction.

What makes Wyatt's leadership particularly meaningful is the "boots on the ground" presence that families across distances have come to rely on. One reviewer highlighted how Wyatt became the steady anchor who could coordinate care even when the family lived half a country away. He maintained clear, regular communication, providing updates and practical ideas to keep loved ones more comfortable and safe. That combination of reliable touchpoints and practical attention to daily needs creates a sense of continuity and security that families value deeply when navigating aging or illness at home.

The generosity of spirit doesn't end with routine caregiving. When the time came to support a family through the loss of loved ones, Wyatt was described as the first responder who offered not only practical help but also emotional support. He arrived to assist with post-loss tasks, including cleaning out the home, and went beyond what is typically expected of care providers. In these moments, he was described as becoming part of the family - an embodiment of care and compassion that left a lasting impression and a grateful sense of having had a trusted partner during a profoundly difficult transition.

Across many testimonials, the Comfort Keepers team is portrayed as exceptional - down-to-earth, fully invested, and wholeheartedly committed to meeting each client's needs. Reviewers emphasize that safety is not just a guideline but an ongoing priority, and they repeatedly note the team's willingness to go above and beyond. The sentiment is consistent: if you're looking for a home care agency that genuinely cares about people, Comfort Keepers is a reliable choice. The sense of heartfelt dedication permeates every story of care, reinforcing the view that these caregivers are more than workers; they are partners in ensuring dignity and well-being at home.

Several reviewers also point to the strength of the organization's intake, scheduling, and caregiver matching. Erica Chavez, in particular, is repeatedly recognized as a crucial link in delivering quality care. Clients describe her as easy to reach, attentive, and adept at ensuring that caregivers align with each family's personality and needs. Her role as scheduler and client care check-in person is highlighted as part of why families feel heard and supported. The consistency of thoughtful scheduling and ongoing client feedback helps create smooth experiences that minimize stress for loved ones and give caregivers a strong sense of direction.

There are voices from within the broader care community that acknowledge Comfort Keepers' professionalism even when comparing providers. One reviewer specifically noted Comfort Keepers as the most professional group they have worked with, comparing favorably to other well-known agencies such as Visiting Angels and Home Care Assistance. While some comments include cautions about the care industry more generally, the overall message is clear: many families feel Comfort Keepers stands out for its approach to professionalism and compassionate service, which can be a decisive factor when choosing home-based care.

Compassion, dignity, and practical support are recurring themes. Families emphasize not only the emotional comfort of having someone trustworthy in the home but also the tangible ways caregivers support everyday life - helping with basic functions, coordinating schedules, and maintaining a sense of normalcy and safety in familiar surroundings. Reviewers repeatedly express confidence in the team's ability to keep loved ones safe, secure, and content in their own homes, which is precisely the environment most seniors and seriously ill individuals want to stay in whenever possible. The gratitude from families is palpable, underscoring the true impact of consistent, respectful in-home care.

As with any service, there are reminders that experiences can vary, and one reviewer cautioned about dishonesty and a misalignment of priorities within parts of the administration at times. That perspective serves as a helpful counterpoint, reminding readers that the landscape of home care can include pockets of concern. Still, the overwhelming chorus across these stories is one of trust, reliability, and an extraordinary commitment to the people they serve, with Comfort Keepers frequently cited as a partner families feel they can rely on during both everyday moments and the most challenging times.

In the end, Comfort Keepers is described as a source of continuity and relief for families facing aging or illness at home. Caregivers are praised for their compassion and dignity, for the dependable presence of a coordinated team, and for a leadership that is deeply invested in the well-being of clients. From the steady communication to the heartfelt support offered during and after crises, the overall message is consistent: Comfort Keepers, led by Wyatt Howell and supported by Erica Chavez and a dedicated caregiver team, is a trusted ally in the journey of home care. If you're seeking in-home care that prioritizes safety, respect, and genuine personal connection, this group is repeatedly recommended by families who have walked that path.

Located in Spokane, Washington, this area boasts a variety of amenities and services that cater to seniors looking for convenience and accessibility. Within a short distance, you will find a selection of cafes offering a place to socialize and relax, as well as several reputable restaurants for dining out. For any medical needs, there are multiple hospitals and physicians nearby, ensuring prompt attention if required. Outdoor enthusiasts will appreciate the proximity to parks such as Riverfront Park and Duncan Gardens for leisurely strolls or enjoying nature. Additionally, pharmacies are easily accessible for medication needs. Public transportation is convenient with the Spokane Transit Authority Sta within walking distance. Overall, this area offers a blend of comfort and convenience, making it an ideal choice for seniors seeking a vibrant community to call home.

Cafes

• Rocket Bakery (0.3 miles)
• Starbucks (0.6 miles)
• Browne's Bistro (0.9 miles)
• Starbucks (1 miles)
• The Scoop (1 miles)
• Atticus Coffee & Gifts (1 miles)
• Hold Your Grounds Espresso (1.5 miles)

Restaurants

• Rut (0.3 miles)
• Feast World Kitchen (0.5 miles)
• McDonald's (0.6 miles)
• The Old Spaghetti Factory (0.6 miles)
• Churchill's Steakhouse (0.7 miles)
• Lucky You Lounge (0.7 miles)
• Incrediburger & Eggs (0.7 miles)

Hospitals

• Shriners Hospitals for Children-Spokane (0.4 miles)
• Deaconess Medical Center (0.5 miles)
• Sacred Heart Medical Center Helistop Heliport (0.8 miles)
• Seattle Childrens Hospital (0.9 miles)
• St Luke's Rehabilitation Institute (1 miles)
• Spokane Kidney Center (1.2 miles)

Physicians

• Cancer Care Northwest (0.4 miles)
• MultiCare Rockwood Urology Center (0.4 miles)
• Pulse Heart Institute Cardiology, Cardiothoracic and Vascular Services - Spokane (0.4 miles)
• MultiCare Rockwood Neurology Center (0.4 miles)
• Northwest Pain Care (0.4 miles)
• Advanced Hearing Aid Center (0.5 miles)
• Inland Psychiatry & Psychology (0.6 miles)

Parks

• Polly Judd Park (0.5 miles)
• Coeur D'Alene Park (0.9 miles)
• Nishomiya Japanese Garden (0.9 miles)
• Riverfront Park (1.1 miles)
• Duncan Gardens (1.1 miles)
• The United States Pavilion, Expo '74 (1.2 miles)
• Comstock Park (1.3 miles)

Pharmacies

• Rosauers Supermarkets (0.7 miles)
• Community, A Walgreens Pharmacy (0.7 miles)
• Walgreens (1.7 miles)

Transportation

• Spokane Transit Authority Sta (0.8 miles)