Pacifica Senior Living Snohomish

Pros

• The staff at Pacifica Senior Living Snohomish are friendly and caring, providing a supportive environment for residents.
• Residents enjoy access to nice cooked meals and spacious individual rooms that contribute to a comfortable living experience.
• Many families appreciate the community atmosphere, which promotes interaction among residents and offers a sense of belonging.
• There have been improvements in activities offered, with a new Activities Director expected to enhance life-enriching opportunities for residents.
• The location is convenient for family members, allowing them to visit often and stay involved in their loved ones' care.
• Some residents have shown significant improvement in their happiness and social engagement since moving to Pacifica.
• The facility's grounds are described as lovely, with park-like settings that encourage outdoor activities for residents.

Cons

• The facility has not improved over the past year, leading to disappointment and frustration for families.
• The fridge in a resident's room has been broken for nine months despite multiple reports.
• Rooms appear dirty and poorly maintained, contradicting claims of weekly cleaning.
• Residents are not receiving adequate personal hygiene care, resulting in unpleasant odors.
• Medications and treatments prescribed by doctors are not being administered due to pharmacy policies, jeopardizing residents' health.
• New management is perceived as unprofessional, creating a rushed atmosphere filled with blame among staff.
• There has been misinformation regarding Medicaid bed availability, causing confusion and distress for families.
• High staff turnover leads to inconsistency and instability in care for residents.
• Meals provided are often cold and unappetizing, with many missed service times reported.
• Overall communication from management is lacking, leaving families feeling uninformed about their loved ones’ care situations.

Review

Pacifica Senior Living Snohomish has generated a wide array of responses from family members regarding the quality of care, atmosphere, and overall experience at the facility. The opinions reflect a mix of satisfaction and discontent, revealing deeper issues within the management structure and day-to-day operations of the community. While some families report positive experiences, others express severe disappointment concerning the care their loved ones receive.

A significant concern emerging from multiple reviews is the inadequacy of maintenance and housekeeping services. One reviewer highlighted that their uncle's fridge had been broken for nearly nine months despite numerous reports to staff. Another echoed this sentiment by describing how rooms appeared unkempt and smelly during visits—contradicting claims that cleaning occurs weekly. This lack of attention to hygiene extends to personal care as well; many relatives noted that their family members were not bathed as often as requested, which raises alarm bells about basic standards of care in such facilities.

Communication—or rather, the lack thereof—also seems to be a recurring theme in these experiences. Several families voiced frustration with management’s responsiveness or transparency regarding important issues like medication administration and activity offerings. For instance, one review mentioned that after cataract surgery, prescribed eye drops were not administered because they weren’t sourced through Pacifica's pharmacy; this left relatives wondering about the adequacy of nursing support for residents with specific medical needs. Furthermore, promises about activities and transportation via a bus went unfulfilled, leaving family members feeling misled.

Another layer of complexity appears in comments about new management at Pacifica. Reviewers noted a stark decline in professionalism since changes occurred within corporate leadership. Reports depicted a working environment fraught with stress where staff felt undervalued, likely impacting resident care negatively due to overwork and high turnover rates. This led some families to question whether their loved ones’ safety was compromised in an understaffed environment where employees seemed rushed and quick to pass accountability instead of addressing concerns proactively.

Despite these areas for improvement, there are also testimonials praising certain aspects of Pacifica Senior Living Snohomish. Some families expressed satisfaction with the friendly demeanor of the staff and highlighted that residents had positive interactions with each other—indicating a strong sense of community among residents themselves. In particular, several reviewers mentioned that their relatives were engaged in social activities like dancing and crafting—a crucial factor for seniors who often face isolation.

While some families felt reassured by aspects such as proximity to home or cost-effectiveness compared to alternative facilities, others could not overlook fundamental flaws impacting quality of life at Pacifica. Comments on food quality ranged from acceptable but uninspired meals served cold—not all residents are enthusiastic participants in organized activities due to various reasons—yet many stressed that reliable communication between staff and family could significantly enhance experiences at this facility.

Overall, while there are individuals who endorse Pacifica Senior Living Snohomish for its community feel and decent accommodations—even mentioning improvements expected with new hires—the overwhelming sentiment suggests major operational challenges hinder consistent quality care delivery at this senior living residence. Family members are left grappling with whether they can genuinely trust such an environment for their loved ones’ wellbeing amidst ongoing fluctuations in personnel satisfaction levels along with unmet promises about services offered.

This part of Snohomish, Washington, offers a variety of amenities and services that cater to seniors. With a Lutheran church located nearby for spiritual nourishment, multiple pharmacies within close proximity ensure easy access to medications. Numerous restaurants provide dining options for different tastes, while medical facilities such as Snohomish Family Medicine and Northwest Eye Care are easily accessible for healthcare needs. The area also boasts several parks for outdoor recreation and relaxation, along with theaters and cafes for entertainment and socializing. Public transportation options like Amtrak make it convenient to travel around the area, while hospitals like Providence Regional Medical Center offer quality healthcare services. Overall, this part of Snohomish provides a peaceful and well-equipped environment for seniors looking to settle down in the area.

Places of Worship

• Christ the King Lutheran Church (0.2 miles)

Pharmacies

• Haggen Pharmacy (0.4 miles)
• Rite Aid (0.9 miles)
• Bartell Drugs (4.9 miles)
• Bartell Drugs (5.1 miles)
• Lake Stevens Marketplace (5.1 miles)
• Bartell Drugs (5.3 miles)
• Walgreens (5.4 miles)

Restaurants

• McDonald's (0.5 miles)
• Arby's (1.5 miles)
• Razzals (5.2 miles)
• McDonald's (5.3 miles)
• Wendy's (5.5 miles)
• Hawkeye's Pub & Grill (5.6 miles)
• Burger King (5.6 miles)

Physicians

• Snohomish Family Medicine: Western Washington Medical Group (0.6 miles)
• Everett Clinic (1 miles)
• Northwest Eye Care, PS (5.1 miles)
• Lake Stevens Ankle & Foot Clinic (5.6 miles)
• Northwest Asthma & Allergy Center (5.7 miles)
• Wright Dental Group (6.2 miles)
• The Everett Clinic: Dermatology (6.2 miles)

Cafes

• SnoTown Espresso (2.6 miles)
• Starbucks (5.8 miles)
• Starbucks (6 miles)
• Starbucks (6.2 miles)
• Starbucks (6.3 miles)
• Lundeen Coffee Co. Espresso (6.4 miles)
• Dutch Bros Coffee (6.8 miles)

Parks

• Lake Tye Park (5.7 miles)
• Evergreen State Equestrian Park (6 miles)
• Lundeen Park (6.3 miles)
• Forest Park Water Playground (6.6 miles)
• Tambark Creek Park (7.4 miles)
• Grand Avenue Park (7.5 miles)

Theaters

• Regal Everett & RPX (6 miles)
• Galaxy 12 (6.6 miles)

Transportation

• Amtrak (6.1 miles)

Hospitals

• Prachi Thekdi, ARNP, DNP (6.3 miles)
• Providence Cymbaluk Tower (7.5 miles)
• Diagnostic Imaging Services at Providence Regional Medical Center (7.5 miles)
• Providence Health & Services (7.5 miles)
• Providence Regional Medical Center Everett (7.6 miles)