Fedelta Home Care

Pros

• Elizabeth is attentive and quick at getting people the help they need.
• Habisatu is a kind, thorough, and efficient caregiver.
• Salem provides care with kindness and understanding, brightening difficult days.
• Heather is kind and highly responsive, with Kennedy, Patrick, and Simon offering knowledgeable, professional care.
• Musa is engaging and cooperative, helping loved ones stay active and connected.
• The Fedelta team is professional, compassionate, and goes above and beyond.
• Kadi-Ann is compassionate, even-tempered, and a pleasure to work with.
• Fedelta helps families remain autonomous and manage care at home.
• Fedelta is reliable and resourceful, accommodating different financial needs.
• The overall experience with Fedelta is excellent, with prompt replacements when needed.

Cons

• One reviewer alleges the agency did not care for the patient, discarded the reviewer's belongings in dumpsters, and ruined food from the freezer.
• The supervisor Julia Filippov is described as rude, with the reviewer feeling harassed, disrespected, and discriminated against.
• A reviewer criticizes the agency for being unprofessional, suggesting it should be more professional, fair, and humane and listen to all sides before making drastic decisions.
• One reviewer notes that at least one caregiver frequently complains that the house is too cold.
• The reviewer claims the agency attempted to cover up the problems.

Review

Across these testimonials, Fedelta Home Care emerges as a provider whose mission and day-to-day actions are consistently centered on attentiveness, compassion, and practical help. Clients repeatedly describe caregivers who show up prepared to listen, adapt, and anticipate needs, turning challenging health and daily-life moments into manageable, even uplifting, experiences. The common thread is a team that combines personal warmth with reliable professionalism, delivering not just tasks but reassurance and companionship to both clients and their families.

Several staff members are highlighted for their specific gifts and the personal connections they forge. Elizabeth is praised for her readiness and focus, always quick to connect people with the help they need. Habisatu is commended for being kind, thorough, and efficient in her caregiving. Salem is described as a particular favorite among clients, a bright light who brought positivity and encouragement during difficult days. Whether it was a drive, a run to the store for a banana or a stop for a favorite meal, Salem's approach blended kindness with understanding, leaving a memorable impression on both uncle and family.

The leadership and coordination around care receive frequent praise as well. Heather, the team's point person, is noted for coordinating timely visits and remaining responsive to questions, feedback, and adjustments. The hospice care experience includes caregivers who are gentle, caring, and knowledgeable, with Kennedy standing out for expertise, a strong work ethic, and the ability to maintain a calm, professional, and warm atmosphere. Family members also speak with gratitude about Patrick and Simon, who have delivered exceptional care on multiple occasions, with a sense of continuity - Patrick in particular having previously cared for another family member and now returning to support a loved one again. The sentiment is a heartfelt thank you to Fedelta for the care their loved ones deserve.

Flexibility and the ability to support independence shine through in accounts of Musa, who cares for a 95-year-old husband on a weekly basis. Musa is described as engaging and cooperative, even taking Phil to the YMCA to pursue activities he wants to do again after a long pause. The caregiver makes it possible for the family to have time off with peace of mind, and the story of Phil - an elderly man with dementia who benefits from guided reminiscence and conversation - highlights how a caregiver's skill can sustain dignity, memory, and connection in people facing cognitive decline. This blend of practical support and meaningful engagement is a recurring theme in the reviews.

Specialized circumstances also receive positive emphasis. After a shoulder injury, a client in NE Seattle found relief in the support from Kadi-Ann, who provided home care for three hours twice a week over several months. Kadi-Ann is described as compassionate, even-tempered, smart, and hardworking, with the ability to assist with bathing, meal preparation, laundry, light cleaning, and other tasks suitable for a one-arm circumstance. The client notes Fedelta's responsiveness and strongly recommends the service, underscoring how the agency can adapt to individual needs and goals with a human-centered approach.

Over the course of about a year, many clients have grown to depend on Fedelta's steady presence. They describe Heather as an effective case manager and sing the praises of a broad array of caregivers who have supported daily living, medications, meals, laundry, driving to appointments, shopping, companionship, haircuts, showers, cooking, and cleaning. The team's ability to work across geographic boundaries - keeping the family autonomous and connected even from another county - is repeatedly highlighted as a major asset. The reviewers emphasize not only the technical competence of the staff but also their willingness to go beyond the call of duty to ensure families stay connected to their loved ones and maintain a sense of normalcy.

Sal, in particular, has become a long-standing cornerstone for a family, with years of service first for a father and then for a mother. The reviewer notes a deep sense of trust and appreciation for Sal's care, describing the caregiver as someone they cannot imagine managing their loved one's needs without. This long-term continuity - paired with the devotion of other caregivers like Rose, Lucky, Titus, Betty, William, Sharon, Simon, Muhammud, and others - paints a portrait of a company that prioritizes relationships and consistency as much as tasks and schedules.

Not all feedback, however, is without complication. One account raises serious concerns about a separate CareForce experience, including allegations that a patient felt neglected and that belongings were discarded without consent, with a supervisor named Julia Filippov described as rude and dismissive. The reviewer alleges harassment, perceived discrimination, and an attempt by the company to cover up the issues. This account stands apart from the overwhelmingly positive messages and serves as a cautionary note about the importance of listening, accountability, and open communication - areas that reviewers encourage the agency to uphold across all interactions and locations.

Despite the tension reflected in that single, troubling account, many families describe Fedelta as reliable, resourceful, and adaptable to varied financial realities. The reviewers emphasize that the agency's caregivers and management work to meet people where they are, ensuring access to care and support that can fit different budgets and circumstances. The sentiment is one of gratitude for a service that often exceeds expectations, with explicit thanks to Heather and her team for enabling families to remain in their homes with dignity, safety, and independence. The overarching message across these narratives is clear: Fedelta Home Care is a trusted partner for families seeking compassionate, capable, and dependable in-home care.

Located in North Seattle, this vibrant neighborhood offers convenient access to public transportation with multiple transit centers and stations nearby. The area is also well-equipped with several pharmacies, hospitals, cafes, restaurants, parks, and medical facilities within a short distance. Seniors looking to settle in this community can enjoy a variety of dining options, recreational activities in the nearby parks, and easy access to healthcare services. With a mix of urban amenities and natural beauty, this neighborhood provides a comfortable and convenient living environment for seniors seeking an active lifestyle in the heart of the city.

Transportation

• Northgate Transit Center (0.1 miles)
• Northgate Station Seattle (0.1 miles)
• Roosevelt Station Seattle (1.8 miles)
• U District Station (2.9 miles)
• University of Washington LINK Station (3.7 miles)

Pharmacies

• Northgate Pharmacy (0.1 miles)
• Walgreens (0.6 miles)
• QFC Pharmacy (0.7 miles)
• Fred Meyer Pharmacy (1.6 miles)
• Rite Aid (1.8 miles)
• Bartell Drugs (1.9 miles)
• Bartell Drugs (1.9 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (1.2 miles)
• Diva Espresso (1.4 miles)
• Jake's Coffee (2.7 miles)
• Lighthouse Roasters (3.2 miles)
• Starbucks (3.3 miles)
• Cafe Mox (3.5 miles)

Parks

• Maple Leaf Park (0.9 miles)
• Greenwood Park (1.3 miles)
• Carkeek Park (2.1 miles)
• Woodland Park Off Leash Area (2.3 miles)
• Woodland Park (2.8 miles)
• Warren G. Magnuson Park (3.2 miles)
• O.O. Denny Park (3.5 miles)

Hospitals

• Northwest Hospital (1 miles)
• Seattle Children's Hospital (3.4 miles)
• Uw Medical Center Cafeteria (3.6 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Dick's Drive-In (1.8 miles)
• Bongos (1.9 miles)
• Autumn (2 miles)
• RidgeWood Bottle & Tap (2.1 miles)
• Tin Hat Bar & Grill (2.4 miles)
• McDonald's (2.8 miles)

Physicians

• Ballard Pediatric Clinic PS (2.6 miles)
• Warby Parker (2.9 miles)
• Seattle Gastroenterology Associates (3.7 miles)
• Queen Anne Eye Clinic (4.5 miles)
• Fred Hutchinson Cancer Research Center (5 miles)