Amicable Healthcare, Inc.

Pros

• Samantha is described as very kind, caring, and experienced.
• Khadro is praised for changing the family's perspective on trusting caregivers and for weekly check-ins with the mother.
• The mother is very happy with Amicable's service.
• The staff and management are consistent and very respectful.
• The office staff are respectful and greet clients with smiles, and Samantha is wonderful.
• The personal information and healthcare assistance is excellent.

Cons

• The staff were very unprofessional and not helpful, often ignoring clients and not performing their duties.
• After a few missed visits, the company failed to contact the client or explain why, showing unreliability.
• A supervisor was unavailable for an extended period due to illness, causing delays and lack of follow-up.
• The caregivers and office staff did not speak English well, making communication difficult.
• The reviewer stated they do not recommend the company.
• One reviewer described the staff as very mean.

Review

The collection of experiences with this home care provider presents a highly mixed picture, with some families praising the care and some families frustrated by scheduling gaps and communication lapses. A number of reviewers describe a system that, at times, falls short on consistency and reliability, while other accounts highlight moments of real compassion, responsiveness, and dependable help. Taken together, the anecdotes paint a complex portrait of a company that can be both a lifeline and a source of stress, depending on which staff members are assigned and how well communication is handled.

One of the most emphatic negative experiences centers on a family caring for a husband who had multiple strokes and vascular dementia. After a hospital discharge, the VA arranged for in-home caregiving, but the visits quickly devolved into a pattern of irregular attendance. The first day had a caregiver show up, but the second visit was late, and a third visit finally came on schedule - after which the caregiver stopped returning altogether. No contact was made by either the caregiver or the company to explain the abrupt change. When the family attempted to follow up about missed visits, the supervisor was reportedly unavailable for an extended period due to illness. Weeks later, by the time contact was finally made, the family had already moved on to other arrangements and chose not to use the service any longer. This experience left the family feeling that they were left without reliable support during a vulnerable time.

Another recurring concern across reviews is the perception of language barriers. Several reviewers note that the caregiver staff and the office communicate in English poorly, which makes it difficult to convey needs, understand care plans, and coordinate tasks. For families already dealing with complex health conditions and the demands of caregiving, any communication gap can exacerbate stress and lead to misunderstandings about who is responsible for what and when.

Amid the criticisms, there are strong, affirming narratives about individual staff members who stood out for their reliability, kindness, and dedication. One reviewer credits a caregiver named Samantha with making everything clear and expresses a high level of satisfaction with the service when Samantha was involved. In another heartening account, a supervisor named Khadro is singled out for transforming a previously fragile trust into a sense of security. The reviewer notes that Khadro checked in with their mother weekly, especially because she lived alone, and that Khadro's involvement helped ensure continuity of care even when the actual caretaker was unavailable. The appreciation centers on trust, proactive check-ins, and a sense of peace that came from knowing someone reliable was looking after a vulnerable loved one.

A broader chorus of praise emphasizes the general quality of care and the professionalism of the staff when things run smoothly. Several reviewers commend the staff as a whole, describing them as amazing and capable. Samantha appears repeatedly in positive light, portrayed as kind, caring, and experienced. Other messages celebrate a welcoming, respectful office environment, with comments about staff who greet clients with smiles and respond quickly to questions or concerns. One reviewer mentions a years-long positive experience, underscoring consistent appreciation for the service over time. The sentiment here is that, when the right people are in place and communication is clear, the company can provide meaningful, high-quality home care that improves quality of life for patients who need help at home.

A broader variety of feedback also acknowledges the positive impact of good organizational support. Reviewers describe the interactions with management as consistent and respectful, and they appreciate the internal coordination that allows caregivers to deliver better care. The sense conveyed is that the company has the potential to be a dependable ally for families managing complex health needs, with staff who are responsive, thoughtful, and skilled at their roles. When these elements align - reliable scheduling, proactive communication, and compassionate staffing - the service is described as a valuable resource for patients and their families.

Despite the positive testimonials, there is an acknowledgement of the raw, unresolved edge in the service provided. A few comments reflect frustration with "very mean stuff" or other harsh sentiments, hinting at experiences that did not meet expectations or needs. That element of the story underscores a key point: the range of experiences within the same organization can be wide, influenced by factors such as staff availability, caregiver matching, and the immediacy of office support.

In sum, the narrative around this home care provider is a tapestry of struggle and relief, frustration and gratitude. The most meaningful insights come from recognizing how critical reliable attendance, clear communication, and compassionate caregiving are for families navigating serious health challenges. When the company assigns dependable caregivers like Samantha and pairs them with attentive supervisors like Khadro, families describe a transformative difference - improved peace of mind, more consistent routines, and a sense that their loved ones are in capable, caring hands. Conversely, when visits become irregular or uncommunicated, families feel abandoned and stressed, especially when dealing with serious medical conditions and cognitive impairments. The takeaway is clear: the service has strong potential to support vulnerable individuals at home, but achieving consistently positive outcomes depends on reliable staffing, consistent caregiver assignment, and robust, multilingual communication between office staff and families.

Located in SeaTac, Washington, this area offers a variety of amenities within close proximity for seniors considering living here. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare essentials is convenient. The area also offers easy access to transportation hubs like the North Satellite and SeaTac/Airport Station, making it easy to travel around the city or even further distances. Numerous restaurants ranging from Mexican cuisine to classic diners provide dining options for every palate. In terms of healthcare, there are reputable physicians and hospitals located within a few miles, ensuring quality medical care for residents. Additionally, parks like North SeaTac Park offer opportunities for outdoor recreation and relaxation. Overall, this part of SeaTac provides a well-rounded environment for seniors looking for a comfortable and convenient place to live.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2.1 miles)
• Bartell Drugs (2.2 miles)
• Walgreens (2.6 miles)
• Walgreens (3.6 miles)
• Rite Aid (4 miles)
• Bartell Drugs (4.1 miles)

Transportation

• North Satellite (1.3 miles)
• SeaTac/Airport Station (1.5 miles)
• Concourse D (1.5 miles)
• Alaska Airlines Seattle Lounge - North Satellite (1.5 miles)
• Concourse C (1.5 miles)
• N Gate Security (1.6 miles)
• Alaska Lounge (1.6 miles)

Restaurants

• Seattle Taproom (1.7 miles)
• Moctezuma's Mexican Restaurant & Tequila Bar (1.7 miles)
• 13 Coins (1.7 miles)
• Azteca Mexican Restaurants (2 miles)
• Sharps Roasthouse (2 miles)
• Denny's (2.1 miles)
• El Rinconsito (2.5 miles)

Parks

• North SeaTac Park (1.7 miles)
• Ed Munro Seahurst Park (3.4 miles)
• Johnson Pit #30, Earthworks Park (4 miles)
• Gene Coulon Memorial Beach Park (5 miles)
• Seward Park (6 miles)
• Saltwater State Park (6.4 miles)
• Lincoln Park (6.5 miles)

Cafes

• Floret (1.7 miles)
• Starbucks (2.6 miles)
• Dutch Bros Coffee (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (4.7 miles)
• Starbucks (4.7 miles)
• Starbucks (5.5 miles)

Physicians

• Three Tree Women's Clinic (2.5 miles)
• King LASIK (2.9 miles)
• Northwest Foot And Ankle Center, PS (4.1 miles)
• Valley Medical Center, Rehab Services Pt Ot Therapy (4.3 miles)
• Kent Eye Clinic (5.1 miles)
• Kosnoski Eye Care (6.8 miles)
• Valley Medical Center - Fairwood Clinic (6.9 miles)

Theaters

• AMC Kent Station 14 (6.2 miles)

Places of Worship

• Holy Spirit Parish (6.6 miles)

Hospitals

• Providence Mount St. Vincent - Seattle (7.5 miles)