Wright's Home Care Inc

Pros

• Tyler always does an excellent job and provides great customer service.
• The staff are wonderful and caring and highly recommended.
• Office personnel are very friendly, helpful, and kind; caregivers are on time.
• Wright's Home Care is an incredible home care agency.

Cons

• The agency is described as a hot mess of unqualified aides and is operated unprofessionally.
• The administrator was a no-show for two scheduled appointments.
• The client never received signed documents or a payment invoice.
• Only one of three caregivers met the required qualifications; one didn't drive and another smoked, causing health concerns for the client.
• On at least one occasion, no health care worker showed up and no notice was given.
• The administrator blamed the client for health-related restrictions related to a smoker caregiver.
• Overall, the company failed to provide qualified health care workers and left an elderly client in an unsafe situation.

Review

The collection of reviews presents a striking contrast between highly positive experiences and a troubling account of what went wrong with a care agency. On one end, there is a stark indictment of disorganization, unqualified staff, and inconsistent communication that left an elderly client in an unsafe situation. The reviewer describes a chaotic operation staffed by unqualified aides, operated in a completely unprofessional manner. From day one, it's portrayed as a nightmare: missed appointments by the Administrator, with one appointment forgotten and another delayed by nearly an hour after the reviewer had to call to learn what was happening. The client never received copies of signed required documents or a payment invoice, and only one of three caregivers met the necessary qualifications for the client's needs. One caregiver did not drive, another was a smoker - an arrangement that raised health concerns for the client. The situation worsened when, without any notice, no health care worker arrived at all. The Administrator even blamed the client for not having a smoker as part of the care plan due to health reasons. The reviewer ends with a rare moment of candor, acknowledging personal fault for not recognizing red flags earlier but placing the blame squarely on the company's failures: the lack of qualified health care workers and the risk it posed to the elderly client.

That same narrative can't erase the more favorable experiences captured elsewhere in the collection, which highlight reliability, care, and professional service. For instance, one reviewer sings the praises of a different entity's window washing service, noting that Tyler has become a trusted choice for household chores beyond health care. The reviewer praises Tyler for consistently excellent work and for a service philosophy that doesn't end until the client is satisfied. "Great customer service" and a strong endorsement - highly recommended - are the hallmarks of this positive experience, even though it's in a different line of work than home care.

Alongside the window service praise, there are succinct, wholehearted endorsements of the care staff themselves. A reviewer describes "wonderful caring staff" and offers a straightforward, emphatic recommendation. The warmth and attentiveness implied in these short lines suggest a team that leaves clients feeling cared for and valued rather than just attended to. This contrast with the earlier negative account helps illustrate how experiences can vary dramatically even within the broader category of home care and related services.

Another reviewer emphasizes the role of the office team in making care work smoother, characterizing office personnel as friendly, helpful, and kind. The note that caregivers arrive on time adds a practical dimension to the sense of reliability, implying a level of coordination and professionalism that many clients depend on for daily peace of mind. In these moments, the administrative side and the caregiving staff appear to work in concert to deliver dependable support, which is a crucial factor for anyone relying on regular care services.

A particularly vivid positive testimonial centers on Wright's Home Care. After a personal injury - breaking a leg - the reviewer sought a service known for thorough checks on their personnel and found that process reassuring from the outset. The experience included a quick assessment and prompt sending of help to assist with basic tasks like washing, all of which felt overwhelming at the time. Beyond the practical help, the staff's support extended to the deeper, confidence-boosting benefits of independence. The reviewer also notes practical conveniences like auto-pay options and competitive rates, underscoring a combination of affordability and reliability that can make a big difference in ongoing care.

The strongest endorsement comes from someone who had a longtime relationship with Wright's Home Care through a friend they supported in her home for several years. The reviewer describes consistent, pleasant, and respectful interactions with the caregivers, painting a picture of long-term stability and trust. The explicit recommendation - "highly recommend Wright's Home Care, much better than the other choices in Sequim" - carries weight from someone who had ample opportunity to compare options and observe care over an extended period. The sentiment here is that Wright's provided a level of service that stood out in the local market, reinforced by firsthand experience with both the caregivers and the organization's overall approach.

Taken together, the reviews reveal a spectrum of experiences that is not unusual in home care and related services. The negative account highlights how management gaps, miscommunication, and mismatched caregiver qualifications can culminate in dangerous situations for vulnerable clients. The positive entries, by contrast, emphasize reliability, warmth, punctuality, and thoughtful caregiver support, along with the administrative ease that helps families feel secure. For anyone evaluating home care options, these perspectives together underscore the importance of thorough staff screening, clear communication, punctuality, and a responsive administrative structure as essential ingredients for trustworthy, compassionate care.

Located in Port Angeles, Washington, this area offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several physicians' offices and hospitals nearby, access to quality healthcare is readily available. Additionally, there are pharmacies within close proximity for easy prescription refills. For recreational activities and enjoying the outdoors, there are parks such as Olympic National Park and Hurricane Ridge to explore. Numerous restaurants and cafes provide plenty of dining options, and places of worship offer spiritual fulfillment. Overall, this area provides a mix of essential services and leisure opportunities that could make it a suitable choice for senior living.

Physicians

• Rick Marshall Home Office (2.3 miles)
• Eye Physicians & Surgeons (6.5 miles)
• Olympic Medical Imaging Center (6.6 miles)
• The Women's Clinic (6.7 miles)
• Peninsula Children's Clinic (6.7 miles)
• Bensen, Carleen - Olympic Medical Center Physical Urology (6.7 miles)
• Kanters David J Arnp (7 miles)

Transportation

• U-Haul (2.3 miles)
• U-Haul (3.5 miles)
• Gateway Transit Center (7.4 miles)
• Northwest Cabs (7.7 miles)
• U-Haul (7.9 miles)

Parks

• Olympic Natl Park (2.6 miles)
• Cline Spit County Park (6.1 miles)
• Francis Street Park (6.8 miles)
• Hurricane Ridge (7.6 miles)

Hospitals

• Obotech (4 miles)
• Olympic Memorial Hospital (6.6 miles)
• Clallam County PhD # 2 (6.7 miles)
• Virginia Mason Internal Medicine (6.7 miles)
• Clallam County Public Hospital District Port Angeles (6.9 miles)
• Olympic Medical Center (7.4 miles)
• Clallam County Public Hosp District (7.4 miles)

Pharmacies

• Walmart Pharmacy (4.2 miles)
• Rite Aid (6.1 miles)
• Walgreens (6.7 miles)
• Jim's Pharmacy (7.3 miles)
• Rite Aid (7.6 miles)
• Rite Aid (7.6 miles)
• Walgreens (7.6 miles)

Restaurants

• Traylor's Restaurant (4.5 miles)
• Stymie's Bar & Grill (4.5 miles)
• The Green Flame Seafood (4.8 miles)
• Pho New Saigon (5.5 miles)
• Joshua's Restaurant and Lounge (5.8 miles)
• The Whistling Frog at the Olympic Lodge (5.9 miles)
• Jimmy John's (5.9 miles)

Cafes

• Old Mill Cafe (4.8 miles)
• Priscilla's Cruise In Cafe (5.6 miles)
• Starbucks (6.9 miles)
• Electric Cloud Coffee (7 miles)
• Common Grounds Cafe (7.4 miles)
• The Coffee Box (7.4 miles)
• Lola's Cafe (7.5 miles)

Places of Worship

• Sequim Valley Foursquare Church (6.8 miles)
• Holy Trinity Lutheran Church ELCA (7.8 miles)
• Dungeness Valley Lutheran Church (7.8 miles)
• Queen of Angels School (7.9 miles)