Mountlake Terrace Plaza

Pros

• The staff at Mountlake Terrace Plaza makes residents feel like they truly belong and fosters a supportive community environment.
• Residents enjoy great meals throughout the day, with flexible dining hours that enhance their living experience.
• The facility is well-maintained, with clean common areas and thoughtfully decorated spaces that reflect the seasons and holidays.
• Many residents have made friends and participated in numerous activities, creating a vibrant social atmosphere.
• Families appreciate the caring nature of the staff, who provide reassurance about their loved ones’ safety and well-being.
• The director and staff are described as friendly, professional, and attentive to residents' needs, making families feel supported.
• Residents find the smaller community size comforting and manageable, contributing to a more personalized care experience.
• Positive experiences with housekeeping services ensure that rooms are kept tidy and comfortable for residents.
• Communication with families is excellent, providing peace of mind regarding health updates or important announcements.
• Overall satisfaction is expressed with the quality of care, amenities offered, and sense of home that Mountlake Terrace Plaza provides to its residents.

Cons

• The manager at the facility was unprofessional, attempting to confront a family member and create conflict instead of providing support.
• The reviewer expressed frustration over their grandparents' dissatisfaction with the community, stating that they hated living there and frequently asked to be picked up.
• There was concern about high staff turnover at the facility, which indicated potential issues with management and care quality.
• Although the facility had nice amenities, one individual felt it was too small and cramped for their liking.
• The food quality was described as good but not great, indicating that there could be room for improvement in meal offerings.
• Housekeeping services were deemed satisfactory but lacking in deep cleaning efforts, suggesting a need for higher cleanliness standards.

Review

Mountlake Terrace Plaza has garnered a wealth of positive feedback from families and residents alike, highlighting its welcoming atmosphere and supportive community. Many reviews emphasize the personalized attention offered by staff members, which has been instrumental in making residents feel comfortable and at home. One family shared their delight in finding a smaller community with 80 rooms versus larger options that had over 160 to 180 rooms. This downsizing proved beneficial for their loved one, who found it easier to make friends and connect with fellow residents, fostering a sense of belonging that had previously eluded her.

The nurturing environment at Mountlake Terrace Plaza particularly resonates with families who were concerned about their loved ones living alone. One reviewer mentioned how their mother transitioned from isolation in an apartment to a vibrant life filled with engaging activities, three meals daily served restaurant-style, and snacks available throughout the day. The flexibility around dining times—where residents could eat anytime between 7 AM to 7 PM—was especially appreciated for catering to individual preferences. This approach not only promotes nutritional well-being but also encourages social interactions among residents during mealtimes.

Safety and security are paramount when considering assisted living facilities, and many family members expressed confidence in Mountlake Terrace Plaza’s ability to provide these essential assurances. Families reported no incidents of theft or concerns about resident safety while noting that their loved ones felt cared for throughout their stay. Rooms are designed with various layouts accommodating different needs, ensuring comfort tailored to each resident's situation. In addition to peace of mind regarding personal safety and cleanliness—which many noted as a strong point—the facility’s ambiance is described as inviting, with seasonal decorations enhancing common areas.

Activities play a significant role in cultivating engagement within the community, reflecting the dedication of the activities director in organizing diverse events such as music performances, guest speakers, games, movies, and outings. Residents have highlighted the variety available each day while allowing individuals the option to choose participation according to personal interest or energy levels. The appeal of continually updated entertainment options makes this facility stand out among others where monotonous schedules can lead to disengagement.

Despite its many strengths, some reviews indicate room for improvement; however, they often come tempered by overall satisfaction with the care provided. While aspects like meal quality may not consistently meet every resident’s expectations—prompting constructive observations on quality consistency—it appears that most families still appreciate the daily meals' variety and general taste. Housekeeping services were broadly regarded as effective for maintaining a tidy environment even if some wished for deeper cleaning protocols.

Importantly, the leadership at Mountlake Terrace Plaza has received commendations for their transparent communication styles and empathetic approach towards both residents and family members. Reviews frequently mention positive interactions with management who play an active role in fostering relationships within their team as well as amongst residents. For instance, Frank—a key figure mentioned multiple times—exemplifies transparency by discussing staff roles candidly while ensuring that both potential new arrivals and current residents feel valued.

In conclusion, Mountlake Terrace Plaza emerges as a shining example of what families look for when considering assisted living options: compassionate staff who prioritize resident welfare through attentive care and engaging activities within a safe environment. While every community will have its unique challenges—as indicated by occasional critiques—the positive experiences overwhelmingly reported suggest that Mountlake Terrace Plaza is committed to creating a harmonious space where older adults can thrive socially while receiving necessary support.

This part of Mountlake Terrace, Washington, offers convenient access to a variety of amenities essential for senior living. With multiple pharmacies located within a few miles, obtaining prescription medications is easily manageable. Additionally, the proximity to several parks provides opportunities for outdoor recreation and leisurely walks in beautiful natural settings. There are also a selection of cafes and restaurants nearby, offering options for dining out or grabbing a cup of coffee. In terms of healthcare services, Swedish Medical Center is conveniently located within 2 miles from this neighborhood. Lastly, transportation options are available with the Northgate Transit Center and U-Haul Moving & Storage both within 6 miles, ensuring easy travel around the area. This part of Mountlake Terrace also offers spiritual support with the Hindu Temple & Cultural Center located just over 6 miles away.

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (1.7 miles)
• Bartell Drugs (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Fred Meyer Pharmacy (2.5 miles)
• Bartell Drugs - Ebt (2.7 miles)
• Walgreens (2.7 miles)

Parks

• Lake Ballinger Park (0.8 miles)
• Echo Lake Park (1.7 miles)
• Log Boom Park (3 miles)
• Richmond Beach Saltwater Park (3.7 miles)
• Lynndale Park (3.7 miles)
• Saint Edward State Park (4.5 miles)
• Meadowdale County Park (4.9 miles)

Cafes

• Woods Coffee (1.3 miles)
• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Walnut Street Coffee (3.4 miles)
• Tazza Di Vita Espresso Stand (4.1 miles)
• Starbucks (4.1 miles)
• Crystal Creek Cafe (4.4 miles)

Restaurants

• Dick's Drive-In (1.4 miles)
• The Habit Burger Grill (1.7 miles)
• Yeh Yeh's Sandwiches (2.2 miles)
• Chick-Fil-A (2.8 miles)
• Blazing Onion Burger Company (3.3 miles)
• Seaplane Kitchen & Bar (3.3 miles)
• McDonald's (3.7 miles)

Hospitals

• Swedish Medical Center (1.6 miles)
• Northwest Hospital (5.2 miles)

Theaters

• AMC Alderwood Mall 16 (3.2 miles)

Physicians

• Lakeshore Clinic (5.1 miles)
• Bellevue Vision Clinic (7.2 miles)

Transportation

• U-Haul Moving & Storage (5.7 miles)
• Northgate Transit Center (5.9 miles)
• Northgate Station Seattle (5.9 miles)

Places of Worship

• Hindu Temple & Cultural Center (6.1 miles)