Homewatch Caregivers - Mountlake

Pros

• The caregivers from Homewatch Caregivers were able to help the family care for their loved one and provide companionship.
• Homewatch Caregivers is a good fit and the reviewer feels comfortable with their chosen caregiver coming into their home.
• The staff at Synergy Homecare was really quite pleasant and provided good service.
• The reviewer is very happy with the service they received and would recommend it to other families.
• The caregiver from Homewatch Caregivers of Western Washington has been attentive to the reviewer's loved one's needs and always on time for appointments.
• Everyone from the home care agency that came to the house was very helpful in taking care of the reviewer's mom, and they highly recommend them.
• The uncle has adjusted well to the caregiver coming to help him, and the agency was responsive in addressing any concerns. The reviewer would recommend this home care service.
• The caregiver agency has been reliable and helpful, and everything has been working out well so far.
• The administrative staff at the home care agency was helpful in finding a suitable caregiver and working around the reviewer's schedule.

Cons

• "Needless to say, after 4 months and many caregivers later, we switched companies due to lack of consistency and incompetence of the caregivers."
• "There was the usual, falling asleep, eating our food, overstepping their role, staring at their phones."
• "We decided to stop using it because we were paying a lot of money for only half the time."
• "We had some concerns with the housekeeping."
• "The administrative staff was very helpful in helping us find the type of caregiver we needed and working around our schedule."
• "Felt the quality of care was alright but providers lacked initiative."

Review

Homewatch Caregivers has been a trusted provider for multiple families looking for caregiver services. Initially, there were concerns about having multiple caregivers, but ultimately, the experience has been positive. The caregivers have been able to assist with the care of loved ones and provide much-needed companionship.

While it took some time to find the perfect fit, Homewatch Caregivers eventually found a caregiver that connected well with one family. The client feels comfortable having this person in their home and appreciates that a substitute is provided if the regular caregiver is sick. They currently use the service five days a week for a minimum of four hours per day and highly recommend it.

Another family is satisfied with their experience with Homewatch Caregivers as they find them to be very good with their husband's care. The professionalism and local presence of the agency were deciding factors in choosing them.

However, not all experiences have been positive. One family had trouble with Homewatch Caregivers due to inconsistency and incompetence of the caregivers. This caused stress and exhaustion as they had to repeatedly explain their loved one's care needs. Issues such as falling asleep, overstepping boundaries, and using phones excessively added to the dissatisfaction.

Synergy Homecare provided pleasant staff but did not meet expectations in terms of scheduling flexibility. Although the caregivers were helpful during outings, they would want to return home after only a couple of hours, resulting in paying for less service time than expected.

On the other hand, one family was very happy with this service and praised its reliability and quality care. Medication management and personal care were handled well by the caregiver who arrived on time.

The owner's involvement in ensuring an appropriate match between caregiver and client was appreciated by another family using Homewatch Caregivers. They expressed satisfaction with assistance in light housekeeping tasks, transportation to appointments, grocery shopping, and carrying an oxygen tank when necessary.

Homewatch Caregivers of Western Washington provided attentive service and kept a family informed about their loved one's care progression. Timeliness for appointments was also mentioned as a positive aspect.

Overall, most families had positive experiences with their chosen home care agencies. While there were some issues raised, such as inconsistency and scheduling difficulties, the majority found the caregivers to be helpful and attentive. Communication between clients and agencies appeared to be vital in ensuring that specific care needs were met effectively.

Located in Mountlake Terrace, Washington, this area offers a variety of amenities within close proximity. With multiple cafes like Woods Coffee and Starbucks nearby, residents can enjoy a leisurely morning coffee or meet friends for a chat. There are also several restaurants such as Dick's Drive-In and Yeh Yeh's Sandwiches for convenient dining options. For medical needs, Swedish Medical Center is only 0.5 miles away. Residents can also enjoy the outdoors at several parks like Lake Ballinger Park and Lynndale Park. Additionally, there are pharmacies like Walgreens and CVS Pharmacy within a short distance for easy access to medications. Overall, this area provides convenience and accessibility for seniors looking to settle down in a vibrant community.

Cafes

• Woods Coffee (0.3 miles)
• Starbucks (2 miles)
• Walnut Street Coffee (2.5 miles)
• Starbucks (2.6 miles)
• Tazza Di Vita Espresso Stand (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (4.9 miles)

Restaurants

• Dick's Drive-In (0.3 miles)
• Yeh Yeh's Sandwiches (1.4 miles)
• The Habit Burger Grill (1.7 miles)
• Chick-Fil-A (2.8 miles)
• Blazing Onion Burger Company (3.2 miles)
• McDonald's (4.2 miles)
• Seaplane Kitchen & Bar (4.4 miles)

Hospitals

• Swedish Medical Center (0.5 miles)
• Northwest Hospital (5.8 miles)

Parks

• Lake Ballinger Park (0.7 miles)
• Echo Lake Park (1.9 miles)
• Lynndale Park (3.3 miles)
• Richmond Beach Saltwater Park (3.5 miles)
• Log Boom Park (4 miles)
• Meadowdale County Park (4.1 miles)
• Saint Edward State Park (5.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.7 miles)
• QFC Pharmacy (2 miles)
• Bartell Drugs - Ebt (2 miles)
• Bartell Drugs (2.6 miles)
• Fred Meyer Pharmacy (2.7 miles)

Theaters

• AMC Alderwood Mall 16 (3.1 miles)

Transportation

• U-Haul Moving & Storage (5.3 miles)
• Northgate Transit Center (6.6 miles)
• Northgate Station Seattle (6.6 miles)
• Snohomish County Airport (PAE) (7.9 miles)

Physicians

• Lakeshore Clinic (6.1 miles)
• Everett Clinic (7.3 miles)

Places of Worship

• Hindu Temple & Cultural Center (6.7 miles)