The Lodge At Arbor Village in Kent, WA

Information last verified:

24004 114Th Place Se, Kent, WA 98030

For more information about senior living options: (844) 490-3973

4.2 from 43 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
4
1 stars
5

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Overall Review of The Lodge At Arbor Village

Pros

  • pro The staff is caring and attentive.
  • pro Arbor Village is a beautiful place inside and out.
  • pro The dining rooms offer an excellent variety of meals.
  • pro The staff know residents by name and treat them with respect and love.
  • pro Residents feel safe and well cared for at Arbor Village.
  • pro Arbor Village provides a variety of activities and a lively, engaged community.
  • pro The nursing and care teams are top-notch and genuinely dedicated.
  • pro The Lodge Memory Care and other neighborhoods provide quality, loving care.
  • pro The campus is well maintained and welcoming.
  • pro The staff go above and beyond to support families.

Cons

  • pro The place is awful.
  • pro Arbor Assisted Living is critically overbooked and constantly short-staffed.
  • pro There is only one caregiver and one nurse for the entire building at night.
  • pro Dozens of residents go without showers for weeks at a time.
  • pro The memory care facility was less than adequate.
  • pro The ratio of staff to residents was not adequate, with too few caregivers for too many residents.
  • pro The rooms smelled of urine.
  • pro The nurses did the bare minimum for the mother-in-law.
  • pro They do not do the things they say they do.
  • pro My MIL has been robbed twice in the three years she has been there.
  • pro The managerial staff is rude and unprofessional.
  • pro They bully their staff and retaliate against workers who feel residents aren't being treated fairly.
  • pro There was no one around for over an hour and a half after an emergency button was pressed.
  • pro The meals are repetitive and portions are small.
  • pro The care provided in memory care was unacceptable.

Review

The Lodge at Arbor Village is best suited for families seeking a single, integrated community where aging in place can unfold across independent living, assisted living, and a dedicated memory care wing. It is especially appropriate for couples who want to remain on the same campus, for residents who thrive in a lively calendar of activities, and for families that value hands-on, ongoing collaboration with a responsive care team. The Lodge provides structured memory care routines, ready access to nursing support, and a culture that tends to treat residents as individuals with names, preferences, and histories. Those who want a highly predictable, ultra-rigid safety protocol or who require very high-acuity oversight may want to consider alternatives; several accounts raise concerns about staffing levels and timely responses that could matter for someone with intensive needs.

The strongest, most consistent positives center on the people and the culture. Across multiple reviews, staff are described as genuinely caring, attentive, and devoted, with administrators and nurses who take time to know residents’ stories and preferences. Families note a level of warmth that often extends to families themselves, from concierge communication to nurse-led care planning. The dining experience is repeatedly praised for variety and taste, and the chef’s engagement with residents helps tailor offerings to likes and dietary needs. The campus is repeatedly described as well maintained, with a bright, hotel-like atmosphere that makes daily life feel comfortable and lived-in rather than clinical. Importantly, the continuum of care on one site reduces the disruption of moving between levels, and staff coordination appears to be a differentiator when transitions are needed.

Nevertheless, several reviews flag meaningful downsides that cannot be ignored in decision-making. A recurring concern is staffing pressure: some families report under-staffing, delayed responses to call devices, and insufficient assistance during critical moments, particularly at night or on weekends. In a few accounts, residents in memory care experienced inconsistent attention, hygiene lapses, or gaps in supervision that led families to question overall safety. There are alarming testimonials about breaches in care, including theft, and about management friction or unaddressed complaints from families. While these views are not universal, they are powerful reminders that staffing adequacy and reliable escalation paths are not uniform across all shifts or wings, and they can materially affect day-to-day well-being.

These pros can offset the cons when certain conditions hold, but they do not eliminate the risk. The campus’s breadth, its “one-campus, multiple-level” approach, offers continuity of care that reduces the trauma and complexity of relocation if a resident’s needs evolve. The compassionate staff, active programming, and proactive family communication can make a big difference in life quality and peace of mind for relatives who cannot be present daily. Yet the offset only holds if staffing levels are reliable, responses are timely, and the memory care team maintains consistent, attentive supervision. Prospective residents should verify staffing patterns at the specific wing they will use, request recent incident logs, and observe the cadence of daily care and meals firsthand to gauge whether the current operations align with expectations.

Cost and value emerge as practical considerations that shape whether Arbor Village is the right fit. Families report strong positive experiences but also point to significant monthly expenses, with one data point cited at $7,800, underscoring the need for a clear, itemized understanding of what is included versus what incurs extra charges. Prospective residents should map out the continuum, how the move from independent living to assisted living to memory care will unfold financially, and confirm what services are bundled, what requires additional fees, and how inflation or changes in care level will be handled. Location in Kent, access to local amenities, and the ability to participate in off-site visits can be a practical upside, but affordability remains a decisive lens through which to assess fit.

In the end, Arbor Village stands out as a compelling option for families who prize a warm, engaged staff, a broad activity slate, and a seamless continuum of care on a single campus. It is less well matched for those who cannot tolerate uneven staffing, potential delays in care, or experiences where safety protocols feel inconsistent. The prudent path is to visit with a focused checklist: observe caregiver-resident interactions in each building, speak with the nurse manager about staffing ratios and call-response times, review the care plans for memory care residents, and request a transparent view of recent safety and quality metrics. When these elements align, Arbor Village offers a deeply nurturing environment where aging can be managed with dignity, independence, and genuine affection from a community that often becomes an extended family.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (7 miles away) Seattle-Tacoma International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Lodge At Arbor Village in Kent, WA is an assisted living community that offers respite care for seniors in need of temporary support and assistance. Our community provides a wide range of amenities to ensure the comfort and convenience of our residents.

Residents can enjoy our on-site beauty salon to maintain their personal grooming, as well as access to cable or satellite TV for entertainment. We offer community-operated transportation for outings and appointments, as well as a computer center for those who want to stay connected digitally. Our dining room serves delicious meals in a restaurant-style setting, and residents have the option to request special dietary restrictions.

To promote wellness and socialization, we provide various spaces and programs for residents' enjoyment. Our fitness room encourages physical activity, while our gaming room and small library offer opportunities for relaxation and mental stimulation. Outdoor spaces and gardens allow residents to enjoy fresh air and nature. Scheduled daily activities, resident-run activities, planned day trips, and fitness programs are offered to create an engaging social environment.

Our care services are designed to cater to individual needs with 24-hour call systems and supervision. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. We also provide medication management services for proper administration. A mental wellness program is available to address the emotional well-being of our residents.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters makes it easy for our residents to explore their surroundings or access necessary amenities.

At The Lodge At Arbor Village in Kent, WA, we strive to provide exceptional care while ensuring a comfortable and enjoyable lifestyle for our residents.

Nearby Places of Interest

Physicians

  • Kosnoski Eye Care (0.9 miles)
  • Legacy Medical Aesthetics (2.1 miles)
  • Kent Eye Clinic (2.9 miles)
  • Northwest Foot And Ankle Center, PS (3.9 miles)
  • Valley Medical Center - Fairwood Clinic (4.4 miles)
  • Valley Medical Center, Rehab Services Pt Ot Therapy (4.7 miles)
  • Molen Oral & Facial Surgery (4.9 miles)

Restaurants

  • Applebee's (1.1 miles)
  • Wendy's (1.9 miles)
  • Aliberto's Jr Fresh Mexican Food (3.9 miles)
  • Taco Time NW (4.1 miles)
  • Chick-Fil-A (4.2 miles)
  • McDonald's (4.2 miles)
  • MOD Pizza (4.4 miles)

Parks

  • Wilson Playfields (1.2 miles)
  • Springwood Park (2.3 miles)
  • Green View Park (2.4 miles)
  • Lake Meridian Park (2.9 miles)
  • Johnson Pit #30, Earthworks Park (4.7 miles)
  • Lea Hill Park (4.8 miles)
  • Cedar Downs (6 miles)

Pharmacies

  • Rite Aid (1.2 miles)
  • Walgreens (1.2 miles)
  • Walgreens (2.2 miles)
  • A&H Pharmaceutical Service (2.4 miles)
  • Fred Meyer Pharmacy (3.9 miles)
  • Rite Aid (4.1 miles)
  • Rite Aid (4.3 miles)

Theaters

  • AMC Kent Station 14 (2.2 miles)
  • Regal Auburn (6.5 miles)

Places of Worship

  • Holy Spirit Parish (2.3 miles)
  • Church Of The Nazarene Auburn (7.2 miles)

Cafes

  • Starbucks (3.9 miles)
  • Auburn Way Big Foot Java (6 miles)
  • Dutch Bros Coffee (6.1 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.4 miles)
  • Floret (6.6 miles)
  • South Auburn Bigfoot Java (6.8 miles)

Transportation

  • Angle Lake Station (5.7 miles)
  • U-Haul Moving & Storage (6.2 miles)
  • International Arrivals Facility (6.3 miles)
  • Club at SEA (6.3 miles)
  • Concourse A (6.3 miles)
  • South Satellite (6.4 miles)
  • SeaTac/Airport Station (6.5 miles)

Frequently Asked Questions

Where is The Lodge At Arbor Village?

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