Federal Way Quality Care

Pros

• The staff at Federal Way Quality Care provides excellent care and is always cheerful and ready to please the residents.
• Family members feel confident in the facility’s ability to maintain skin integrity and prevent bed sores through meticulous care.
• Residents are treated with dignity and respect, and many have formed friendships within the facility.
• The facility is consistently reported as being immaculate and well-maintained.
• Caregivers go above and beyond to ensure that residents receive nutritious home-cooked meals tailored to their needs.
• Families feel welcome and included, with staff treating residents like their own family members.
• Many families express gratitude for the high level of care their loved ones receive, often describing staff as "angels."

Cons

• The communication issues due to a language barrier led to inadequate care for the resident.
• The family had to intervene to bathe, shave, and dress their loved one because the staff did not provide adequate assistance.
• The resident developed sores at their bottom because they weren't changed as needed.
• There were instances of the resident escaping from the facility, raising safety concerns.
• The facility staff seemed unaware that the resident was missing on one occasion when they were found outside by a family member.
• Communication from the staff was not forthcoming, leading to frustration for the family members.
• The resident was never able to voice concerns or dissatisfaction due to always having staff present during visits, resulting in feelings of being unheard.

Review

Federal Way Quality Care AFH has been a pivotal place for residents needing specialized care, as reflected in the testimonials of families who have entrusted their loved ones to this facility. The heartfelt experiences shared by multiple reviewers highlight a strong sense of community and commitment among the staff, emphasizing the quality of care that has been provided consistently over the years.

One of the most poignant accounts comes from a family member whose brother has been residing in the facility since its inception. They praise the exceptional level of care he received, noting how staff diligently prepared pureed meals for him and patiently fed him when his Alzheimer’s disease left him bedridden. This reviewer emphasized that despite the challenges posed by his condition, staff took great care to maintain his skin integrity, significantly reducing any risk of bed sores. Unannounced family visits always reveal a clean environment and cheerful staff who prioritize resident safety and well-being. This commitment to dignity and respect is further underscored by their experience with another family member who received excellent treatment during her time there, evoking high recommendations for anyone seeking similar care.

Another poignant narrative comes from a daughter who initially had reservations about placing her mother in Federal Way Quality Care. Over time, however, she found that her mother adjusted beautifully and formed meaningful connections with both staff and other residents. The reviewer expressed relief at witnessing how dedicated caregivers treated her mother as if she were their own family member while also extending warmth toward her visiting family. Such bonds created a comforting atmosphere where even young relatives felt welcome—a testament to the nurturing environment cultivated at this facility.

Conversely, not all families have experienced seamless transitions or outcomes within the same establishment. One reviewer raised concerns regarding communication barriers that obstructed proper care for their father—specifically issues surrounding hygiene due to difficulties he faced accepting assistance from female caregivers. Instances such as his escaping from the facility highlighted potential oversight in monitoring residents’ whereabouts; these incidents raised alarm bells about overall safety protocols. Despite deep-seated frustrations stemming from lackluster communication about caregiving methods and decisions made on behalf of residents, it was noted that while caregivers may not have acted wrongly per se, families might feel neglected or out of touch without consistent updates.

The contradiction between these narratives seems vast; some families herald Federal Way Quality Care as exemplary in providing compassionate support while others indicate operational shortcomings linked chiefly to inadequate communication channels between staff and families. These contrasting points illustrate an essential truth: every resident's experience will differ based on individual needs, circumstances, and personal interactions with caregivers present at pivotal moments.

Despite mixed reviews highlighting various strengths and weaknesses specific to certain cases within Federal Way Quality Care AFH, what remains clear is an overarching theme concerning familial connections—whether through warm interactions or ongoing struggles involving monitoring independent behaviors during difficult transitions into residential living being handled ethically by committed professionals determined to provide holistic support wherever possible while recognizing limitations within every unique patient situation.

In conclusion, Federal Way Quality Care AFH stands at a crossroads between commendation and criticism shaped largely by personal anecdotes surrounding resident experiences shaped through diligence amongst its workforce versus challenges arising within critical engagement points like communications practices amid moments demanding utmost transparency—all leading family members either grateful for quality care services delivered daily or finding discontentment rooted deeply into factors outside any single person's control but reflective nonetheless upon institution-wide operations relying so heavily upon relational bonds fortified above all else enabling consistent caring practices successfully nurtured throughout continuous attentiveness shown towards each loved one's well-being.

This area of Federal Way, Washington, offers a convenient and well-equipped community for seniors. With multiple pharmacies nearby such as Angel Pharmacy and Rite Aid, access to healthcare and medication is easily accessible. There are also several reputable physicians' offices in the vicinity, including Kaiser Permanente and Digestive Health Specialists. For recreation, there are various parks like French Lake Off-Leash Dog Park and Steel Lake Park where seniors can enjoy nature and outdoor activities. In addition, there are plenty of dining options ranging from fast food chains like Chick-Fil-A to more local cafes like Starbucks. The close proximity to hospitals such as St. Francis Hospital ensures quick medical attention if needed. Overall, this area provides seniors with a comfortable living environment with ample amenities and services within reach.

Pharmacies

• Angel Pharmacy (0.4 miles)
• Rite Aid (0.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.4 miles)
• Walgreens (3.2 miles)
• Walgreens (4.9 miles)

Restaurants

• Traditional Korean Beef Soup (0.5 miles)
• Chick-Fil-A (0.7 miles)
• McDonald's (1.1 miles)
• Wendy's (2.1 miles)
• Del Taco (2.2 miles)
• Jack In The Box (2.2 miles)
• McDonald's (3.9 miles)

Parks

• French Lake Off-Leash Dog Park (0.6 miles)
• Steel Lake Park (1.1 miles)
• Saltwater State Park (3.7 miles)
• Dash Point State Park (3.9 miles)
• Johnson Pit #30, Earthworks Park (6.2 miles)
• Lea Hill Park (6.8 miles)
• Lakeland Hills Park (6.9 miles)

Physicians

• Lateef J Harper MD | Kaiser Permanente (0.7 miles)
• Federal Way Dental (0.9 miles)
• Wyman Carl MD (1.5 miles)
• Digestive Health Specialists (1.7 miles)
• Pediatrics NW (2 miles)
• UW Medicine - Valley Women’s Health (4.5 miles)
• Molen Oral & Facial Surgery (5 miles)

Hospitals

• St Francis Sleep Disorders Clinic (2.1 miles)
• St. Francis Hospital (2.1 miles)
• St Francis Hospital (2.1 miles)
• Federal Way Community Dialysis (2.3 miles)
• Group Health Cooperative (7.4 miles)
• MultiCare Regional Cancer Center - Tacoma (7.5 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.3 miles)
• Auburn Way Big Foot Java (4.7 miles)
• Starbucks (5.5 miles)
• Dutch Bros Coffee (5.7 miles)
• Starbucks (5.8 miles)
• South Auburn Bigfoot Java (7 miles)

Places of Worship

• St Theresa's Church (3.1 miles)
• Holy Spirit Parish (5.7 miles)
• Church Of The Nazarene Auburn (5.9 miles)
• Christ Episcopal Church (7.5 miles)

Theaters

• Regal Auburn (4.2 miles)
• AMC Kent Station 14 (6 miles)
• Grand Cinema (7.2 miles)

Transportation

• U-Haul Moving & Storage (5.1 miles)
• Angle Lake Station (7 miles)
• South Satellite (8.1 miles)
• International Arrivals Facility (8.2 miles)
• Club at SEA (8.2 miles)