Serenity Adult Family Home

Pros

• The staff at Serenity Adult Family Home are very sweet and caring, providing excellent care for residents.
• The home offers a clean and tidy environment, making residents feel safe and cared for.
• Residents' last days at the facility can be peaceful and comfortable, as evidenced by one family’s experience with their loved one.
• The trained staff is available 24/7, ensuring that residents receive proper attention and support.
• The caregivers are wonderful and attentive, fostering a sense of security among the residents.
• Quick responses to issues demonstrate the staff's commitment to addressing concerns promptly.
• Families appreciate the small size of the care home, which contributes to a more personalized care experience.

Cons

• The gentleman at the facility seemed disoriented and confused during the phone conversations, leading to a disjointed and abrupt communication experience.
• Multiple calls were made to the reviewer without clarity on their intent, causing confusion about the facility's understanding of their needs.
• The gentleman incorrectly assumed personal details about the reviewer, which raised concerns about his suitability for managing adult care.
• The facility appeared old and was converted from a double carport, which may not meet everyone's standards for comfort.
• Although caregivers were generally positive, there were complaints about the lack of activities available for residents.
• Initial issues encountered during care raised doubts but were addressed by staff; however, they still reflect some level of concern regarding consistency.

Review

When it comes to finding suitable adult care facilities for loved ones, the emotional weight of the decision is often compounded by the need for reassurance about the quality of care that will be provided. Serenity Adult Family Home has garnered a range of experiences from families navigating this delicate transition, and those reviews present both commendations and criticisms worthy of discussion.

The overarching sentiment expressed by many is gratitude for the compassionate care provided by the staff at Serenity. One reviewer noted that their mother was transferred directly from the hospital to Serenity, which allowed her to spend her last days in a nurturing environment. The family felt reassured knowing that she was well cared for during her short stay before passing away. Staff members were described as sweet and caring, contributing significantly to a feeling of peace not just for the resident but also for their grieving family members. This reflects positively on Serenity's ability to create an atmosphere conducive to comfort during life's most challenging moments.

However, not all interactions with staff have been on par with these high standards. Another reviewer recounted a disjointed communication experience when trying to inquire about placement options. The gentleman who answered their call seemed distracted and forgetful, causing confusion that escalated when he called back multiple times without clarity on what information was needed or even who they were speaking with. This individual’s apparent lack of organization led them to question his competence regarding potential placements within Serenity. Such discrepancies highlight an inconsistency in operational effectiveness, leaving prospective clients uncertain about whether their loved ones would receive adequate attention under his oversight.

Despite concerns regarding communication issues from some staff members, other aspects of Serenity stood out positively during tours conducted by prospective residents and their families. Visitors noted that the home was clean and well-maintained, even if it bore signs of age—specifically mentioning features like a converted double carport that served as living space. The presence of trained staff available 24 hours a day reassured visitors that there would always be someone on-site ready to assist residents' needs promptly—a crucial factor when selecting an adult family home.

Residents themselves reported generally positive experiences at Serenity once they settled in. Caregivers received accolades for being attentive and genuinely caring towards residents; one person shared how pleasant it felt knowing their loved one felt safe in such capable hands. Even though activity options appeared limited, feedback indicated that staff remained proactive in helping residents engage in light exercises important for maintaining physical health.

In particular, a review detailed how another husband thrived in this smaller care home environment—underscoring how beneficial specialized attention can be within intimate settings where caregivers can focus more readily on individual needs rather than dispersing attention across numerous occupants as seen in larger facilities. Comments also suggested effective resolution strategies following minor issues raised by families; staff demonstrated agility in addressing concerns promptly which likely reinforced confidence among residents’ families regarding ongoing care quality.

Overall, while experiences vary significantly between personal interactions at Serenity Adult Family Home—from meaningful connections nurtured through genuine compassion to unsettling communication lapses—there exists a strong foundation rooted in care validation and overall satisfaction with cleanliness and attentiveness observed within resident management practices. For families weighing options amid severe transitions during life’s final chapters, finding such homes remains essential; however, prospective clients must remain vigilant concerning every hallmark aspect representative of ongoing competency demonstrated through each facet of daily operations.

This part of Everett, Washington, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple cafes like Starbucks and Dutch Bros Coffee nearby, you can enjoy your morning coffee or meet friends for a chat. There are also various physicians and healthcare facilities within close proximity, including Wwmg and Providence Regional Medical Center Everett, ensuring easy access to medical services. Additionally, there are several restaurants such as Jetty Bar & Grille and Lombardi's Italian Restaurant for dining out and enjoying delicious meals. For recreational activities, parks like Grand Avenue Park and Forest Park Water Playground provide opportunities for leisurely walks and outdoor relaxation. Pharmacies like Safeway Food & Drug and Walgreens are conveniently located for any prescription needs, while transportation options like Amtrak offer accessibility for travel. Overall, this area of Everett is well-equipped with amenities that cater to the needs of seniors seeking a comfortable living environment.

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (1.5 miles)
• Choux Choux Bakery (2.1 miles)
• Starbucks (2.8 miles)
• Starbucks (3.6 miles)
• Dutch Bros Coffee (4 miles)
• Bigfoot Java (4.8 miles)

Physicians

• Wwmg (0.6 miles)
• Providence Regional Cancer Partnership (0.6 miles)
• Hsue Ku-Yuen MD (0.7 miles)
• William Truong, MD, FACS (0.7 miles)
• Providence North Everett Cardiology (0.7 miles)
• Providence Clinic (0.8 miles)
• Western Washington Medical Group (1 miles)

Hospitals

• Providence Health & Services (0.6 miles)
• Providence Regional Medical Center Everett (0.6 miles)
• Providence Cymbaluk Tower (0.7 miles)
• Diagnostic Imaging Services at Providence Regional Medical Center (0.7 miles)
• Prachi Thekdi, ARNP, DNP (3 miles)

Restaurants

• Jetty Bar & Grille (0.7 miles)
• Scuttlebutt Brewing Co. (0.7 miles)
• Lombardi's Italian Restaurant (1 miles)
• Anthony's Homeport (1.1 miles)
• McDonald's (1.9 miles)
• At Large Brewing (2 miles)
• The Fireplace Bar (2 miles)

Parks

• Grand Avenue Park (1 miles)
• Forest Park Water Playground (3.4 miles)
• Jennings Memorial Park (4.2 miles)
• Youth Peace Park (5 miles)
• Lundeen Park (5.4 miles)
• Mukilteo Lighthouse Park (6.1 miles)

Pharmacies

• Safeway Food & Drug (1.1 miles)
• Bartell Drugs (1.2 miles)
• Walgreens (1.5 miles)
• QFC Pharmacy (1.9 miles)
• Rite Aid (3.2 miles)
• Hilton Pharmacy (3.2 miles)
• Walgreens (3.4 miles)

Transportation

• Amtrak (2.4 miles)
• The Boeing Company (6.5 miles)

Theaters

• Regal Marysville (5.5 miles)