Buena Vista Healthcare

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Buena Vista Healthcare

151 Buena Vista Drive, Colville, WA 99114

For more information about senior living options: (844) 490-3973

4.8 from 17 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

Overall Review of Buena Vista Healthcare

Pros

  • pro Buena Vista is praised for friendly staff and a clean facility.
  • pro The staff at Buena Vista are described as highly professional, personable, and attentive to every patient.
  • pro Carla received excellent treatment and care during her 12-day stay at Buena Vista.
  • pro The reviewer would recommend Buena Vista to family and others needing convalescent care.
  • pro The nursing staff at Buena Vista are described as great.
  • pro The office manager at Buena Vista is described as helpful in coordinating with insurance.
  • pro Overall, experiences mention that the staff at Buena Vista were amazing and provided great care.

Cons

  • pro She felt as though she was in a medical interment facility.
  • pro She had to beg for her medications, meals, and help to use the bathroom.
  • pro They never let her leave her room and ignored her pleas for assistance.
  • pro They claimed they were overwhelmed with patients due to short staffing, but this was proven false as staff stood outside her room chatting and laughing.
  • pro Administration misled about Medicare coverage and later billed for extra days.
  • pro There were problems with insurance not covering what they had said they would.

Review

There is a strong sense from several families and individuals that Buena Vista Convalescent in Colville, Washington, is a place where compassionate, professional care truly makes a difference. One heartfelt account begins with a medical emergency that landed Carla, the wife of the reviewer, at Sacred Heart Hospital in Spokane. After stabilization and a 12-day stay, she was transferred to Buena Vista for convalescent care. The writer emphasizes that the medical staff at Buena Vista were not only highly professional but also genuinely personable. They treated Carla with a tremendous amount of respect and dignity, and the entire staff stayed consistently attentive to the needs of every patient under their care. The reviewer notes that such warmth and attentiveness are not always guaranteed in facilities, especially when compared to a prior experience at Avalon Convalescent in North Spokane, which they felt had treated Carla more like a burden than a patient. The contrast highlights Buena Vista as a place where the care experience stood out for being patient-centered and respectful.

The narrative then expands to the broader impression of Buena Vista as a recommended choice for anyone needing convalescent care in the Chewelah, Colville, Kettle Falls area. The reviewer stresses that the facility's environment - clean and well-maintained - complements the exceptional personnel. The staff's attentiveness isn't limited to Carla or a single patient; the reviewer notes a consistent level of care and consideration for all those under Buena Vista's care. The tone is grateful and emphatic: this is a place they would suggest to family members and loved ones, underscoring that the quality of staff interaction and the overall atmosphere set Buena Vista apart in their experience.

Not every account is without its caveats, though. Another reviewer speaks to a more mixed encounter, praising the nursing staff as outstanding while expressing frustration with administrative and billing practices. In this account, the stay was governed by Medicare rules - an upper limit of around 100 days was noted - and the user sought clarity about the remaining time. Four days before the expected discharge date, administrative staff told them the remaining days would be out-of-pocket, but if Buena Vista's fault, they wouldn't charge for the extra days. Months later, a bill arrived for those days, and despite assurances from an admin contact that there would be no charge, a later conversation revealed corporate changes that reversed that position. The reviewer could not offer a wholly positive review due to this billing experience and invites direct contact to resolve the charge, reflecting how administrative processes can cloud otherwise strong clinical care.

A contrasting perspective comes from a different family who describes their grandpa's experience at Buena Vista as "amazing." They credit the nurses with genuine care and the therapists with making significant improvements in his condition. While there were insurance hiccups - an issue not uncommon in convalescent stays - the office manager was described as very helpful in working with the insurer to sort things out. The family accepted a small amount of out-of-pocket payment, feeling it was worth every penny for the high level of care and attention they received. They do not fault the facility for insurance denials and instead express appreciation for the staff's dedication, rating the experience highly - five stars - because the care and attention were outstanding.

Beyond these larger stories, there are numerous brief endorsements that reinforce the overall impression of Buena Vista's staff. Phrases like "Great staff," "Stashia was very nice and helpful," and "Friendly staff!" recur across multiple comments, painting a picture of a consistently warm, welcoming environment. The repeated emphasis on humanity and approachability in day-to-day interactions - whether it's conversations with staff, assistance with daily needs, or simply a friendly welcome - appears to be a hallmark of the Buena Vista experience for many families.

Taken together, these accounts illuminate a complex but largely affirmative portrait of Buena Vista Convalescent. The facility is repeatedly described as clean and well-run, with nursing staff who are compassionate, attentive, and professional. Families highlight the dignity with which patients are treated, the visible concern for both individual needs and overall well-being, and a sense of relief that comes from knowing loved ones are in a place where they are respected and cared for. At the same time, the stories about administrative challenges and billing misunderstandings remind readers that, even in settings where clinical care is strong, practical processes around insurance and discharge planning can significantly impact the overall experience. For those evaluating convalescent care in this region, Buena Vista emerges as a compelling option - especially for families seeking a facility with a reputation for kind, patient-centered staff - while also serving as a reminder of the importance of clear communication and reliable administrative support in navigating insurance and discharge expectations.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Buena Vista Healthcare in Colville, WA is a vibrant and welcoming assisted living community that offers a range of care services to meet the individual needs of its residents. As a Continuing Care Retirement Community (CCRC), Buena Vista Healthcare provides a comprehensive continuum of care, including skilled nursing facility services.

At Buena Vista Healthcare, residents can enjoy numerous amenities designed to enhance their comfort and convenience. The fully furnished accommodations are equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. The on-site dining room offers restaurant-style meals prepared by professional chefs, catering to special dietary restrictions when needed. Additionally, housekeeping services ensure that residents' living areas remain clean and orderly.

The compassionate staff at Buena Vista Healthcare provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents' health and well-being. A mental wellness program is available to support residents' emotional needs.

Residents at Buena Vista Healthcare are encouraged to engage in a variety of activities that promote socialization and enrichment. Resident-run activities contribute to building a strong sense of community among the residents. Scheduled daily activities provide opportunities for recreation, learning, and entertainment.

Located in Colville, Washington, Buena Vista Healthcare benefits from its proximity to various local amenities. With seven cafes, two parks, two pharmacies, ten restaurants, two transportation options, 19 places of worship nearby, as well as two hospitals in close proximity, residents have easy access to everything they need for an enjoyable lifestyle.

Overall, Buena Vista Healthcare offers a warm and supportive environment where seniors can receive personalized care while enjoying a range of amenities and engaging in fulfilling activities within the community's convenient location in Colville.

Nearby Places of Interest

Restaurants

  • Taco Bell (0.3 miles)
  • KFC (0.3 miles)
  • Tony's Italian Eatery (0.8 miles)
  • Tony's Pizza (0.8 miles)
  • Ronnie D's Drive-In (0.9 miles)
  • Rancho Chico (1.3 miles)
  • Colville Pour House (1.4 miles)

Pharmacies

  • Super 1 Foods (0.3 miles)
  • Safeway Pharmacy (1.1 miles)
  • Akers United Drug (21.6 miles)
  • Valley Drug Co. (21.8 miles)

Places of Worship

  • Jehovah's Witnesses (0.4 miles)
  • Holy Trinity Church (0.9 miles)
  • Orient Community Church (1.2 miles)
  • Lifeline Ministries Colville (1.3 miles)
  • First Congregational United Church Of Christ (1.3 miles)
  • First Congregational Church UCC (1.3 miles)
  • New Calvary Chapel (1.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.6 miles)
  • U-Haul (0.9 miles)
  • Greyhound Bus Lines (14.5 miles)
  • Bluecreek Airport (17.4 miles)
  • U-Haul Neighborhood Dealer (21.2 miles)

Cafes

  • Starbucks (1.1 miles)
  • Ms B's Haven (1.3 miles)
  • Cafe 103 (1.3 miles)
  • Daylan Nathan's Smoothies & Juicing (1.3 miles)
  • The Coffee Shoppe (1.4 miles)
  • Big AL's Coffee Shop (1.4 miles)
  • E T's Java (1.6 miles)

Hospitals

  • Unlimited Health Resources of Northeast Washington (1.4 miles)
  • Providence Mount Carmel Hospital Maternity Unit (1.9 miles)

Parks

  • Colville Recreation Department (1.7 miles)
  • Yep Kanum Park (1.7 miles)
  • Chewelah City Park (21.5 miles)
  • Chewelah park (21.5 miles)

Physicians

  • Chewelah Community Health Center (21.8 miles)
  • Chewelah Associated Physicians (21.9 miles)

Frequently Asked Questions

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