Comfort Keepers in Bremerton, WA

Pros

• Julia Haldane is a fantastic caregiver.
• She is punctual for appointments and proficient at demonstrating and assisting techniques.
• She is technology savvy.
• She is among the top caregivers and is considered the best.
• Her care leads to full-length sessions and genuine happiness for clients.
• Sue is absolutely fabulous with her client.
• Sue is very attentive to her client's needs and concerns.
• She prioritizes her client's comfort, safety, and cleanliness.
• She assists with hair care, washing, and teeth brushing.
• Alycia is absolutely wonderful with the client and is a Godsend.
• Alice is amazing and engages the client in activities, expanding to outdoor tasks.
• Comfort Keepers is an excellent home care agency; the caregivers care deeply and provide exceptional service.
• The office staff keep things running 24/7, year-round.
• The staff are customer-service oriented, with clients' best care in mind.
• The organization is highly recommendable.

Cons

• There was a poor experience with a driver who refused to help and spent time on her cell phone.
• The client was charged $300 for canceling.
• The office said there was no choice in drivers, and the driver was unacceptable.
• There have been many no-shows, which is not good service.
• Some caregivers are not as well trained or prepared as desired.
• The care is variable, with some caregivers performing very well and others performing poorly.

Review

Comfort Keepers in Bremerton, WA is best suited for families seeking deeply personalized, in-home caregiving with a strong emphasis on building real connections between caregivers and clients. The agency excels when seniors can remain in their own homes while receiving companionship, help with daily tasks, grooming, light housekeeping, and mobility support, plus the option for outings and memory-care?appropriate assistance. Reviews point to caregivers who arrive on time, demonstrate techniques with confidence, and sustain routines that keep clients engaged and genuinely content. For families navigating post-illness recovery, shifting independence levels, or dementia-related needs, Comfort Keepers offers a practical, hands-on partner capable of adapting to changing circumstances without forcing a move to an institutional setting.

Those who should consider alternatives include families that require unwavering consistency, zero tolerance for no-shows, and a uniformly trained workforce across every shift. The patterns in the feedback reveal that care quality can vary: some caregivers shine brilliantly, while others lack the same level of preparation, which can disrupt predictable routines. There are also occasional transportation friction and a cancellation fee that underscore scheduling and cost risk inherent in in-home services. For households prioritizing a facility-based environment with guaranteed staffing, centralized driver policies, and highly regimented service delivery, it may be prudent to compare other agencies or consider a traditional assisted living setting where supervision and staffing are standardized.

The strongest positives lie in the caregiver talent and the back-end office support. Julia Haldane is repeatedly described as outstanding - punctual, technically proficient, and able to model and teach caregiving techniques. Sue is lauded for her attentiveness to comfort, safety, and daily personal care, making the home environment calmer and enabling family members to focus on errands. Alice brings boundless energy and reliability, engaging the client in indoor and outdoor activities with evident enthusiasm. Gretchen and Sarah are praised for smooth onboarding and dependable outings, while Alycia's work with a grandparent is described as absolutely wonderful. The Bremerton office staff also earns praise for around-the-clock availability and responsiveness, essential when needs shift or urgent care is required. Taken together, these elements form a credible, high-touch option for in-home care that can substantially elevate quality of life when the right caregiver pair is matched with the client.

Yet the reviews do not overlook reliability gaps. The strongest caregivers can carry the day, but inconsistency across staff means day-to-day experiences can feel unpredictable. No-shows surface as a recurring concern, undermining trust and forcing families to contingency-plan. Transportation issues and a lack of driver choice - highlighted by a specific incident of a driver not assisting and a costly cancellation charge - underscore the risk of friction in what should be a seamless service. This reality matters most for households that depend on a steady routine, medical appointment support, and specialized dementia care routines, where disruption can have outsized consequences. The owner's proactive outreach to seek improvements signals a constructive willingness to fix problems, but the variability remains a meaningful factor to weigh.

On balance, the core advantages - the caliber of individual caregivers and a robust, responsive office backbone - offset many drawbacks for families willing to invest time in careful staffing decisions and proactive management. The ability to secure highly trained caregivers, obtain last-minute coverage when needs shift, and enable outings or memory-care activities without relocating is a meaningful win for daily living quality. The patterns of strong personal connections, caregiver initiative, and genuine concern for wellbeing are repeatable outcomes when the right match is in place, and that creates real value for clients focused on life at home. Still, that value is best realized with explicit plans: insist on named primary caregivers, confirm driver policies, and clarify cancellation terms upfront to prevent surprises.

When choosing Comfort Keepers Bremerton, the decision hinges on prioritizing personal, adaptable care delivered by standout caregivers backed by a responsive office. For seniors living at home who benefit from highly engaged, compassionate staff and flexible scheduling that accommodates appointments, outings, and memory-care needs, this agency stands up well. Prospective clients should enter with a plan to manage caregiver variability and to confirm transportation practices and cancellation terms before committing. If guaranteed consistency, uniform training across shifts, and a controlled environment are non-negotiable, it may be wise to explore alternatives with more standardized staffing or to consider a traditional facility option that emphasizes predictable, supervised care.

This part of Bremerton, Washington, offers a convenient location with easy access to essential amenities such as pharmacies, physicians' offices, hospitals, theaters, restaurants, parks, cafes, and transportation options. The area is home to multiple Walgreens pharmacies for medication needs and various healthcare providers like Kitsap Eye Physicians and CHI Franciscan Family Medicine Clinic. Additionally, there are recreational opportunities at nearby parks like Manette Playfield and Battle Point Park. For dining options, seniors can enjoy a variety of choices ranging from fast food at McDonald's to upscale dining at Palisade. With its range of services and activities available within a short distance, this area provides a comfortable setting for seniors looking to settle in Bremerton.

Pharmacies

• Walgreens (2.7 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)
• Rite Aid (4.1 miles)
• Walgreens (4.2 miles)
• Albertsons Pharmacy (6.1 miles)
• Walgreens (6.3 miles)

Physicians

• Va Bremerton Outpatient Clinic (2.7 miles)
• The Visual Connection (3.7 miles)
• Kitsap Eye Physicians (3.9 miles)
• Long, Kira Harrison Healthpartners Thoracic and Vascular Surgery (3.9 miles)
• CHI Franciscan Family Medicine Clinic (3.9 miles)
• WestSound Orthopaedics - Silverdale (4.1 miles)
• Kitsap OBGYN (4.2 miles)

Hospitals

• Upper Cervical Health Centers Of America (4.1 miles)
• North Kitsap Medical Center (11.3 miles)
• Providence Mount St. Vincent - Seattle (15.7 miles)

Theaters

• AMC Kitsap 8 (4.3 miles)
• Rodeo Drive-In Theatre (6.3 miles)

Restaurants

• McDonald's (4.3 miles)
• Hi Joy Bowl (5.6 miles)
• Envy Bar and Grill (10.4 miles)
• McDonald's (10.8 miles)
• Bent Bine Brew Co. (11.8 miles)
• Jr's Hideaway (12.5 miles)
• Palisade (15 miles)

Parks

• Manette Playfield (4.9 miles)
• Battle Point Park (7.8 miles)
• Blake Island State Park (11.1 miles)
• Fay Bainbridge Park (12 miles)
• Horseshoe Lake County Park (13.3 miles)
• Belfair State Park (13.9 miles)
• Emma Schmitz Memorial Overlook (14.3 miles)

Cafes

• Starbucks (6.1 miles)
• Uptown Espresso (14.8 miles)
• Starbucks (15.6 miles)
• Ugly Mug Café & Coffee Roasters (15.9 miles)
• Cafe Mox (16.1 miles)
• Chelan Cafe (16.3 miles)
• Starbucks (16.3 miles)

Transportation

• Port Orchard Airport (11.7 miles)