Woodway Senior Living

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  • Interior

    A compact kitchen area in an apartment with white cabinets and a fridge.

  • Outdoors

    A blooming tree in front of a building on a sunny day.

  • Decor

    A cozy dining area in a restaurant with neatly arranged tables and chairs.

  • Building

    The exterior of a hotel with prominent signage and surrounding greenery.

  • Bedroom

    A cozy bedroom featuring a bed with red bedding, a wooden chair, and artwork on the wall.

  • Windows

    A simple dining area with a small table and two chairs near a window.

Woodway Senior Living

1712 East MAPLEWOOD Avenue, Bellingham, WA 98225

For more information about senior living options: (844) 490-3973

1.9 from 16 reviews
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12

Assisted Living Respite Care

Overall Review of Woodway Senior Living

Pros

  • pro Woodway has a new director who is making positive changes.
  • pro The Activities Director has organized a fantastic activities program.
  • pro The facility is described as well run, family-oriented, and fun.
  • pro There is a strong Resident Council.
  • pro The director is caring and residents feel welcome and well cared for.
  • pro The new administrator Jim is amazing and leading improvements.

Cons

  • pro The facility provides very poor care and meals, with an overall setup described as inadequate for residents.
  • pro Rose at the front desk is described as incompetent and unprofessional.
  • pro The staff are rude and residents are allegedly treated harshly due to high turnover.
  • pro The facility has had bed bug problems, and management did not address them promptly even after state involvement.
  • pro There is significant understaffing, with examples of one caregiver for 70+ residents, leading to inadequate care.
  • pro Medication handling is unsafe, with medications left in residents' rooms and misplacement of other residents' meds.
  • pro PPE use during COVID is lax, with staff not consistently wearing masks and the facility claiming to be "COVID free."
  • pro Sanitation and cleanliness are poor, with trash in hallways and carpets smelling of urine.

Review

The collection of experiences shared about this Woodway-area assisted living facility in Washington reveals a striking divide in how people perceive it. On one hand, there are residents and family members who describe a clean, well-meaning environment that has recently seen positive changes under new leadership. They point to a new director who is making improvements, an active resident council, and an activities program that is said to be engaging and beneficial. In these accounts, staff are described as friendly, and the community is portrayed as family-oriented and well run, with residents who feel welcomed and cared for.

On the other hand, a large portion of the feedback is intensely negative and highlights serious concerns about care quality, safety, and daily operations. Several reviewers condemn the facility's overall care and customer service, with some labeling it the worst assisted living option in the state. Specific complaints include rude and unhelpful front desk staff - in one case, a person named Rose is described as extremely incompetent and unprofessional, with requests for basic information met by rudeness and a lack of helpful guidance. The sentiment in these critiques is that poor care begins at the reception and continues through the tiers of staff, impacting both residents and their families.

Family members recount ongoing issues with care and supervision, including high staff turnover and reports that residents have left due to harsh treatment. One reviewer specifically notes that their aunt has been at the facility for some time and has observed a deterioration linked to more frequent turnover. There are concerns about meals and daily routines not being adequately covered, with mentions of staff not checking meals and even medication being left in residents' rooms, sometimes accompanied by instances of someone else's medication being found there. The sense conveyed is that inconsistent staffing and weak accountability raise real safety concerns for residents.

Several accounts highlight alarming procedural lapses and questionable hiring practices that feed into these safety worries. A parent or family member describes the new executive director and a newly hired team - two nurses who are "friends" of the administration - whose qualifications and training are questioned. The claim that a daughter of a nurse was hired as a med tech with little experience or caregiving training adds to the fear that medication administration and overall clinical care may be compromised. The fear is that such practices, combined with gaps in oversight, could put residents at risk.

There are also urgent and distressing allegations related to infection control and disease prevention. One reviewer emphasizes a critical fail: in the middle of the COVID era, PPE usage is inconsistent, with the director reportedly stating that "we are covid free so it's alright," a stance that many readers would understandably view as incongruent with best practices for protecting vulnerable elders. This sentiment is paired with reports of a persistent odor of urine in the facility and general concerns about cleanliness and hygiene. The combination of alleged PPE lapses and odor problems contributes to a broader impression of neglect in basic sanitary and safety standards.

In the most precarious notes, a furious indictment describes working conditions that allow staff to be overworked and under protected, with warnings against bringing loved ones to stay there. One reviewer explicitly calls for accountability, suggesting investigations by external authorities, and condemns the facility for overworking staff and failing to safeguard elderly residents from abuse or neglect. The call-to-action in these statements is clear: do not entrust family members to this environment and scrutinize the facility's policies and practices closely before any placement.

Despite the troubling themes, there are still some positive voices that emphasize meaningful improvements and genuine care by certain leaders. A few reviewers acknowledge that the new administrator Jim has earned praise, and that many staff members are "a great bunch" who are committed to resident well-being. They note that the residence and its residents can be wonderful, and that improvements are possible with the right leadership and a strong team. For these observers, the facility's past difficulties are not the final word, and visiting, meeting the staff, and seeing the current state of operations can reveal a more hopeful picture.

Overall, what emerges is a facility with a broad spectrum of experiences. Some residents and families feel that recent changes, strong resident governance, and an engaged activities program point to a brighter future. Others insist that chronic staffing shortages, safety concerns, medication mishaps, hygiene issues, and severe lapses in professional conduct make the place unsuitable for loved ones. The variety of perspectives suggests that prospective residents and their families should conduct thorough, firsthand assessments - visit at different times, meet a range of staff, observe meals and care routines, review the latest inspection or regulatory records, and ask direct questions about staffing levels, PPE protocols, medication handling, and incident reporting - before making any placement decisions.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bellingham International (2 miles away) Bellingham International (2 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Woodway Senior Living in Bellingham, WA is a well-appointed assisted living community that provides top-notch care and an array of amenities for its residents. We offer respite care services to give families a break and ensure their loved ones receive the support they need.

Our spacious living quarters are fully furnished with cable or satellite TV, Wi-Fi/high-speed internet, and a convenient kitchenette. Residents can enjoy the beautiful outdoor spaces, including a garden where they can relax or engage in light gardening activities. Our small library offers a cozy space for reading and quiet reflection.

At Woodway Senior Living, we understand the importance of maintaining good health. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also offer specialized care services for residents with diabetes or special dietary restrictions. Nutritious meals are prepared by our skilled staff and served restaurant-style in our elegant dining room.

Mental wellness is equally prioritized at our community. We offer a comprehensive mental wellness program to support the emotional well-being of our residents. Medication management is also provided to ensure that medications are taken correctly and on time.

Residents at Woodway Senior Living can look forward to engaging in resident-run activities and scheduled daily activities tailored to their interests and abilities. Additionally, our convenient location puts us within close proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.

When it comes to finding exceptional senior living care in Bellingham, Woodway Senior Living stands out with its dedication to providing outstanding care services and an enriching living environment.

Nearby Places of Interest

Restaurants

  • Mi Rancho Meat Market (0.1 miles)
  • Netos Market & Bakery (0.3 miles)
  • McDonald's (0.8 miles)
  • Denny's (0.9 miles)
  • Mi Mexico (0.9 miles)
  • The Loft (1.1 miles)
  • Web Locker Restaurant (1.1 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Haggen Pharmacy (0.5 miles)
  • Rite Aid (0.9 miles)
  • Rx Mart Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Cost Cutter Pharmacy Meridian (1.2 miles)
  • Fred Meyer Pharmacy (1.4 miles)

Physicians

  • Rosario Skin Clinic (0.6 miles)
  • Dermatology & Laser Center NW (0.6 miles)
  • Fourth Corner Neurosurgical (0.6 miles)
  • Family Health Associates (0.7 miles)
  • Inland Medical Evaluations (0.8 miles)
  • Bellingham Arthrts Rhmtlgy Center (0.8 miles)
  • Family Care Network (0.8 miles)

Hospitals

  • Mount Baker Imaging (0.6 miles)
  • Mount Baker Kidney Center (0.8 miles)
  • PeaceHealth St. Joseph Medical Center (0.9 miles)
  • Peacehealth St Joseph Child Birth Center (1 miles)
  • Bellingham Surgery Center (1 miles)
  • St Joseph Cancer Center (1.2 miles)

Parks

  • Elizabeth Park (0.9 miles)
  • Broadway Park (0.9 miles)
  • Zuanich Park (1.3 miles)
  • Waypoint Park (1.5 miles)
  • Cornwall Park (1.7 miles)

Cafes

  • Starbucks (1.4 miles)
  • Cafe Velo (1.5 miles)
  • Old Town Cafe (1.6 miles)
  • Mount Bakery (1.6 miles)
  • Caffe Adagio (1.7 miles)
  • Starbucks (1.8 miles)
  • The Woods Coffee on Railroad and Chestnut (1.8 miles)

Transportation

  • WTA Cordata Station (1.4 miles)
  • WTA Bellingham Station (1.8 miles)

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