Auburn Court

Pros

• The staff is truly amazing.
• It's a wonderful community.
• The location is great and the staff are good.
• Maintenance did a great job fixing the floor, and it looks like it never happened.
• Keri and the team provide outstanding service.
• The maintenance workers responded quickly to resolve issues.
• Everything at Auburn Court is great.
• The office is clean and nicely decorated, and managers were quick to help.
• The units are spacious with great layouts for handicap folks, and the staff are friendly and helpful.
• Leon the maintenance guy is outstanding and very knowledgeable.
• Jara is a huge asset to the property.
• Joshua seems to care and make a difference.

Cons

• The reviewer claimed the place was not safe for seniors.
• The reviewer stated that management did not care about tenants.
• The reviewer described the area as high crime, with car thefts and frequent break-ins.
• The reviewer noted drug use at night near the property.
• The reviewer accused the management of mismanagement.
• The reviewer reported flooding in Building 3 and ongoing renovations.
• The reviewer alleged annual rent increases and price discrepancies related to Section 8.
• The reviewer complained about parking shortages due to rules not being enforced.
• The reviewer mentioned back doors that do not latch properly.
• The reviewer claimed corporate indecision delayed maintenance and improvements.

Review

Auburn Court Senior Apartments in Auburn presents itself as a spacious, newly remodeled community with attractive 1- and 2-bedroom options and generous storage. Several residents kick off with high praise for the living space itself, noting that the units feel bright and well laid out, and that the recent remodels have upgraded many aspects of daily living. The location is repeatedly described as a big plus - close to shopping, restaurants, and other conveniences - making it an appealing choice for seniors on fixed incomes who want to stay close to amenities. The overall impression from these residents is that Auburn Court can be a very comfortable and pleasant place to call home, especially given the care some staff put into keeping the property well maintained and visually appealing.

Several reviews highlight the staff and maintenance teams as standout features. People consistently point to friendly and responsive office staff and maintenance personnel who go above and beyond in some cases. Names pop up repeatedly in a positive light: Keri, Jessica, Tory, Patti, Nan, and Leon are especially remembered for their helpfulness, attentiveness, and willingness to assist with issues big and small. Maintenance in particular is cited for quick responses and tight attention to detail, whether it's fixing a leaking toilet, repairing a broken closet door, or addressing a floor repair so it looks as if it never happened. Residents also praise the presence of dedicated maintenance personnel, an on-site housekeeper for the common areas, and a team that's seen as genuinely caring about the well-being of residents.

Yet the reviews also reveal a substantial tension between the positive day-to-day living experience and ongoing concerns about safety, security, and facility management. A recurring theme is that some residents feel the property is not as safe as it should be. Reports include car break-ins, theft, and even stolen vehicles, with some residents attributing these incidents to the surrounding environment and a perceived lack of effective security measures. Homelessness in the vicinity and around the wetlands is cited by multiple commenters as a continuing challenge. There are specific complaints about physical security, such as a back door that does not latch properly and worries about vandalism and property damage. These safety concerns are more than theoretical for some residents who have stated they intend to move out or prefer not to lease there due to perceived risk.

Management and corporate accountability emerge as hotly debated topics among residents. Some reviews suggest a shift in management dynamics, referencing a former operator and alleging changes in oversight or responsiveness. There are strong accusations about rent increases tied to Section 8 and about overall mismanagement at the property level, with figures alleging that higher rents are being pursued without addressing residents' safety concerns. A number of residents mention frustration with communication and problem resolution, and a sense that corporate leaders in San Diego are distant from the day-to-day realities of Auburn Court. In contrast, a few residents celebrate a visible effort from newer management - likely led by a manager named Joshua - who seems to be making a difference in terms of resident advocacy and care, especially with dedicated front-office staff like Jara who are described as advocates for residents and a steadying influence on the property.

The living environment at Auburn Court also includes realistic day-to-day challenges that affect resident life. Several reviews call attention to property upkeep issues such as dog waste in and around common areas, curb repairs, and ongoing renovations that have stretched into extended timelines. Flooding in building 3 is mentioned as a recurring problem, with anecdotes of units being displaced to motels during past incidents, and questions about whether timely inspections and proper maintenance routines are being executed. Parking is another practical concern, with some residents noting that non-residents or non-leaseholders park in lots, creating frustrations for tenants who rely on available spaces. Smoking policies are referenced as an area where rules exist but enforcement seems inconsistent for some residents.

Despite the concerns, there are many expressions of gratitude for the supportive people who make Auburn Court feel like home for those who can overlook or tolerate the organizational and safety gaps. Several residents share heartfelt memories of family members living there, or of friendly neighbors who contribute to a warm community feel. The presence of a strong, helpful maintenance crew - especially "the best" Leon, who is repeatedly singled out for reliability and knowledge - along with a proactive front office team, lends credibility to the claim that Auburn Court can be a highly desirable place to live for seniors who value service and proximity to daily needs. For many, the combination of friendly staff, clean and well-kept interiors, and a convenient location creates an appealing option, as long as safety concerns and management issues are addressed.

In sum, the Auburn Court experience is a blend of bright living spaces and strong community support with a complex set of challenges that touch on safety, security, and management responsiveness. Residents consistently commend the remodeled units, spacious layouts, and abundant storage, as well as the supportive, hands-on staff who handle maintenance and daily needs with care. At the same time, safety concerns - ranging from car theft and neighborhood crime to structural and maintenance-related issues - temper the overall impression for many residents. The ongoing dialogue around management responsiveness, rent practices, and investment in security suggests a community with real strengths that still seeks greater assurance of safety and reliable, proactive oversight to fully realize its potential as a welcoming home for seniors.

This part of Auburn, Washington offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable place to live. With several physicians, pharmacies, and hospitals within close proximity, residents have easy access to medical care. There are also plenty of cafes and restaurants nearby for dining out or grabbing a quick bite to eat. The area boasts several parks where seniors can enjoy nature and outdoor activities, as well as places of worship for spiritual fulfillment. Additionally, transportation options such as U-Haul Moving & Storage and nearby train stations provide convenience for travel needs. Overall, this part of Auburn provides a well-rounded community with essential services and recreational opportunities for seniors to enjoy.

Physicians

• UW Medicine - Valley Women’s Health (0.5 miles)
• Molen Oral & Facial Surgery (0.6 miles)
• Federal Way Dental (3.7 miles)
• Legacy Medical Aesthetics (4.1 miles)
• Pediatrics NW (4.7 miles)
• Lateef J Harper MD | Kaiser Permanente (4.8 miles)
• Wyman Carl MD (4.9 miles)

Pharmacies

• Walgreens (0.6 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (3.9 miles)
• Angel Pharmacy (4 miles)
• Rite Aid (4 miles)
• Walgreens (4.1 miles)

Cafes

• Auburn Way Big Foot Java (0.8 miles)
• Starbucks (1.6 miles)
• South Auburn Bigfoot Java (2.9 miles)
• Starbucks (4.5 miles)
• Starbucks (5.3 miles)
• Rivers Edge Cafe (7.8 miles)
• Dutch Bros Coffee (7.8 miles)

Restaurants

• McDonald's (1 miles)
• McDonald's (1.6 miles)
• Muckleshoot Casino (2.3 miles)
• 8 - Asian Cuisine (2.3 miles)
• McDonald's (3.5 miles)
• Traditional Korean Beef Soup (3.9 miles)
• Chick-Fil-A (4 miles)

Transportation

• U-Haul Moving & Storage (1.2 miles)
• Sumner Station (7.9 miles)
• Angle Lake Station (8.1 miles)

Theaters

• Regal Auburn (1.2 miles)
• AMC Kent Station 14 (4.8 miles)

Places of Worship

• Church Of The Nazarene Auburn (2.4 miles)
• Holy Spirit Parish (4.4 miles)
• St Theresa's Church (7.3 miles)

Parks

• Lea Hill Park (2.4 miles)
• Steel Lake Park (3.4 miles)
• Green View Park (3.4 miles)
• Springwood Park (3.8 miles)
• Lakeland Hills Park (4.1 miles)
• Sunset Park (4.9 miles)
• French Lake Off-Leash Dog Park (5 miles)

Hospitals

• St Francis Hospital (4.6 miles)
• Federal Way Community Dialysis (4.7 miles)
• St Francis Sleep Disorders Clinic (4.9 miles)
• St. Francis Hospital (4.9 miles)