Covenant Columns Manor III in Richmond, VA

507 Park Avenue, Richmond, VA 23223

For more information about senior living options: (844) 490-3973

4.5 from 24 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home

Overall Review of Covenant Columns Manor III

Pros

  • pro The facility is very spacious, with an excellent care team and a great location.
  • pro It is beautiful, clean, friendly, and feels like a home away from home, and it partners well in adult home care with Affinity Care of VA.
  • pro Covenant Columns is a lovely residential care community with a homey, family feel, and its leadership understands dementia caregiving and provides individualized care.
  • pro The staff are wonderful - kind, dedicated, and genuinely caring for residents.
  • pro The caregivers are very compassionate and assist with tasks while remaining considerate to residents.
  • pro Kash and the staff provide excellent service, even on short notice.
  • pro The experience is amazing, with a strong sense of family among management, residents, coworkers, and families.
  • pro The Covenant Columns team, including Jean and Tye, goes above and beyond to meet residents' needs, with Kash and Tina staying involved in care and communication.
  • pro The new location is great, with friendly, knowledgeable staff and open visiting for family and friends.
  • pro The staff led by Ms. Pitts are amazing and truly care about each resident, giving families peace of mind.

Cons

  • pro The inside feels stale and in need of refreshing, and the director's communication skills are lacking.
  • pro They question whether people should move a loved one into this facility.
  • pro The kitchen can be nasty even when the facility looks upscale.
  • pro The phone service is horrible, with staff hanging up and refusing to provide names.
  • pro There is a lack of medical updates; never hearing from a doctor in five years.
  • pro Some staff are difficult to get along with, and responsiveness is inconsistent.
  • pro The place was better years ago and has since declined.

Review

Covenant Columns Manor III in Richmond, VA, is best suited for families seeking a warm, home-like residential care environment where a highly engaged staff delivers around-the-clock, personalized attention. The facility is especially appealing to those caring for residents with dementia, or anyone who wants a true "family" atmosphere backed by owners who stay closely involved in daily care. The reviews repeatedly praise spacious comfort, a genuine sense of partnership with families, and hands-on, compassionate caregiving that feels tailored to each resident's needs. For families prioritizing real connection, attentive routines, and steady daily support, Covenant Columns stands out as a thoughtful, grounded option.

Yet, there are clear reasons to consider alternatives. Those who demand a pristine, modern interior with consistently flawless upkeep may find the environment dated or stale at times. Administrative responsiveness and communication are not uniformly reliable in every review, and several families note frustrations with phone service or director-level communication. Medical oversight appears variable for some families, with complaints about infrequent physician updates or visits over extended periods. If a family places a premium on a sparkling facility, rapid administrative cadence, and proactive clinical coordination, it would be prudent to explore other options alongside Covenant Columns.

On the strength side, the care philosophy and daily reality are compelling. The community is described as spacious, clean, and welcoming, with a homey, family feel that makes residents, families, and caregivers feel connected. Staff are repeatedly characterized as loving, patient, and genuinely invested in residents' well-being, with multiple accounts of staff going beyond basic tasks to meet individual needs. The ownership and management - Kash and Tina - are noted for staying involved in patient care and communication, a level of leadership that translates into trust for families during transitions and difficult times. The facility also earns praise from hospice professionals who witness consistent, attentive care, reinforcing the sense that residents receive thoughtful, ongoing support around the clock.

Nevertheless, several tangible drawbacks temper the otherwise strong portrait. A recurring concern is occasional lapses in facility upkeep and interior refresh, with a few critics describing the environment as stale or in need of freshening up. Food quality and meal service are cited negatively by some reviewers, and at least one former resident notes the absence of a long-standing call bell system for certain rooms, raising safety concerns for bed-bound residents. Communication barriers appear in some reports - especially around responsiveness to inquiries, call-backs, and timely medical updates - which can undermine confidence during transitions or times of heightened need. A more critical review points to inconsistent professional outreach and a discouraging phone experience, signaling that not every family feels supported by leadership.

The key question for decision-making becomes how to weigh the pros against the cons in light of specific elder-care goals. The strongest offset is the proven depth of daily care: a truly home-like setting with 24/7 attentive staff, a proven dementia caregiving approach, and a level of personal involvement from the owner and manager that translates into steady communication and adaptation to residents' changing needs. For families prioritizing relationship-driven care, continuity, and a sense of "being cared for like family," Covenant Columns delivers results that many facilities struggle to replicate. The potential drawbacks - interior freshness, occasional kitchen concerns, and uneven administrative responsiveness - are real but often manageable with proactive due diligence.

For families weighing Covenant Columns, the pragmatic route is clear. If warmth, individualized attention, and dependable daily care for a loved one with dementia are non-negotiables, Covenant Columns Manor III is a compelling choice in Richmond. Aggressive standards for interior updates, a priority on rock-solid administrative communication, and transparent medical oversight should be clarified early in the process; ask to tour unannounced, request candid access to the kitchen, verify the status and routine of call systems, and meet both the director and the primary caregiver teams. If those conversations leave confident signs, Covenant Columns can be a trusted home where families feel their loved ones are truly valued, protected, and cherished - as a vital piece of the care continuum. If instead a pristine facility, highly predictable admin flow, and frequent physician presence are paramount, alternatives outside Covenant Columns may better align with those expectations.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (5 miles away) Richmond International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Covenant Columns Manor III is an assisted living community located in Richmond, VA. This board and care home offers a comfortable and welcoming environment for seniors in need of assistance with daily activities.

Residents at Covenant Columns Manor III can enjoy the convenience of a fully furnished living space, complete with a dining room where meals are prepared and served. Housekeeping services are provided to ensure that residents' living spaces remain clean and tidy.

For those who enjoy spending time outdoors, the community also features a garden and outdoor space where residents can relax and soak up some fresh air. Telephone and Wi-Fi/high-speed internet services are available to keep residents connected with loved ones.

The dedicated staff at Covenant Columns Manor III provides assistance with activities of daily living, including bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are catered for during meal preparation.

Transportation arrangements, both for medical purposes and transportation to doctors' appointments, are available to ensure that residents can access the healthcare services they require.

Covenant Columns Manor III is conveniently located near various amenities in the area. There are 10 cafes nearby for residents to visit and enjoy a cup of coffee or a meal outside of the community. Nature enthusiasts will appreciate the proximity of 7 parks where they can take leisurely strolls or engage in outdoor activities. There are also 11 pharmacies nearby for easy access to medications.

In terms of healthcare, there are 11 physicians and 8 hospitals located near Covenant Columns Manor III, ensuring that residents have access to quality medical care when needed.

Overall, Covenant Columns Manor III offers a comprehensive range of care services coupled with convenient amenities and nearby establishments that contribute to an enriched lifestyle for its residents.

Nearby Places of Interest

Restaurants

  • Dc Charbroiled Chicken (1 miles)
  • McDonald's (1.6 miles)
  • The Roosevelt (1.8 miles)
  • Sub Rosa Bakery (1.8 miles)
  • Cobra Burger (1.9 miles)
  • The Hill Café (2 miles)
  • Patrick Henry's Pub & Grille (2.1 miles)

Hospitals

  • Bon Secours Richmond Community Hospital (1.2 miles)
  • VCU Critical Care Hospital (2.4 miles)
  • Children's Hospital of Richmond at VCU (2.6 miles)
  • Hospital Hospitality House (2.7 miles)
  • Vcu Health System Authority (2.8 miles)
  • VCU Medical Center Emergency Department (3.7 miles)
  • Henrico health care (4.1 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • McGuire Park Pharmacy (2.3 miles)
  • Springer Pharmacy (3.1 miles)
  • Rite Aid (3.4 miles)
  • CVS Pharmacy (3.6 miles)

Places of Worship

  • 31st Street Baptist Church (1.5 miles)
  • Remnant Church (4.9 miles)
  • Tikvat Israel Congregation (4.9 miles)
  • Seven Pines Baptist Church (5.1 miles)

Parks

  • Chimborazo Park (1.9 miles)
  • Libby Hill Park (2.1 miles)
  • Brown's Island (2.7 miles)
  • Battery Park (3.3 miles)
  • Monroe Park (3.6 miles)
  • Lombardy Park Playground (4 miles)
  • Byrd Park (4.9 miles)

Cafes

  • Union Market (1.9 miles)
  • Riverbend Coffee (2 miles)
  • Ironclad Coffee Roasters (2.3 miles)
  • Country Style Doughnuts (2.4 miles)
  • Starbucks (2.8 miles)
  • Quench (3.1 miles)
  • The Smoky Mug (3.2 miles)

Physicians

  • Laburnum Medical Center (2.1 miles)
  • Dhakar Family Dentistry (2.1 miles)
  • Pediatric Center (2.4 miles)
  • Wickersham Jodi Hume Lee Transplant Clinic Richmond (2.5 miles)
  • Clanton, Samuel Ambulatory Care Center (2.5 miles)
  • MCV Children's Pavillion (2.6 miles)
  • Bergen Nelson, MD, MS (2.6 miles)

Transportation

  • Main Street Station (2.5 miles)
  • GRTC Pulse - Convention Center (3 miles)
  • TSA Checkpoint Concourse B - Richmond International Airport (3.8 miles)
  • Richmond International Airport (RIC) (3.8 miles)
  • Concourse B (3.9 miles)

Theaters

  • Henrico Theatre (3.3 miles)
  • Bow Tie Movieland at Boulevard Square (4.8 miles)

Frequently Asked Questions

Where is Covenant Columns Manor III?

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