6401 Granby Street, Norfolk, VA 23505
For more information about senior living options: (844) 490-3973
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The caregivers are compassionate, caring individuals who accommodate residents' wishes. The staff KNOW their residents and provide attentive, personalized care. The care is wonderful, with kind and patient staff supporting families and loved ones. When problems arise, they call to inform families and keep them in the loop. The administration and program directors are top notch and truly work with families. The nursing staff have made residents feel loved and wanted. The neighborhood concept allows residents to be treated as people, not just room numbers. The physical therapy has helped residents regain mobility, with progress like walking again. A memory care resident remained active and thriving at age 100.
The staff lie to families to obtain money and take away their control over their loved ones' care. They fail to respond to emergency call buttons. The administrators were beyond miserable. The facility remained chronically understaffed. They confuse families with more lies and treat residents worse for wanting to leave.Province Place of DePaul is a community that many families hold in high regard for the personal, attentive care it can provide, while also eliciting sharp caution from others who have encountered more troubling experiences. Across several firsthand accounts, the caregivers emerge as the strongest and most consistently praised element. Families describe the staff as compassionate, patient, and genuinely invested in the residents' well-being. In particular, loved ones note that the caregivers know each resident well, which helps create a sense of continuity and trust during difficult times.
One family highlights their mother's long association with the community, mentioning that she is in memory care and remains "going strong at 100." They recount that the care givers were accommodating to the family's wishes and treated the family with kindness and understanding. Even as the mother outlived her two sisters, the reviewers emphasize the staff's dedication to comfort, dignity, and personalized attention. While they acknowledged an area for improvement - an internal phone system to improve family communication - they also expressed hope that new ownership might bring greater stability in administration, coupled with continued high-quality caregiving.
Another set of remarks underscores the consistency of positive experiences over several years. The family of a mom and dad who lived there for years praised the staff for kindness and patience, noting that caregivers take the time to keep family members informed about issues big and small - whether it's something as routine as a request for new socks or more significant health concerns. The reviewer explicitly states a high recommendation for Province Place of DePaul, underscoring the value of open communication and reliable, compassionate care.
Yet not all reviews align with this overwhelmingly favorable tone. One account voices a strong warning, characterizing the facility as understaffed and criticizing the administrative side as "beyond miserable." This perspective emphasizes a gap between the excellent work of many CNAs and what the reviewer sees as inadequate administrative leadership. The implication is that while the day-to-day caregiving may be strong, systemic issues - particularly in management and staffing levels - can undermine the overall experience and stability.
A separate personal testimony offers a contrasting, negative view that focuses on alleged deceptive practices and safety concerns. The reviewer claims that staff lied to obtain payment and restrict family members' control over care, accusing the administration of not answering emergency call buttons and of mistreatment when residents or families attempted to leave. Such allegations are serious and present a stark counterpoint to the more positive stories, reminding readers that experiences can diverge widely and that concerns about safety, transparency, and resident autonomy are critical considerations for prospective families.
On a more positive note, another perspective comes from a visitor who feels the warmth of the community firsthand. The visitor notes that their mom regained joy during the stay and attributes this to an attentive staff and the social connections she formed with new friends. The physical therapist's work is highlighted as transformative, helping her mom regain the ability to walk. The reviewer praises the administration and program directors for their willingness to collaborate with families, and they commend the nursing staff for making their loved one feel loved and valued. The "neighborhood" concept - treating residents as people rather than room numbers - is celebrated as a meaningful approach that contributes to the residents' sense of personhood and belonging.
Taken together, these reviews paint a picture of a facility with strong, commendable strengths in hands-on caregiving, staff warmth, and a person-centered approach to daily life. At the same time, they reveal serious concerns regarding administration, communication systems, and potential safety and autonomy issues that have left some families wary. The spectrum of experiences suggests that Province Place of DePaul can be a source of comfort and dignified care for many, while also posing significant challenges for others, depending on which staff members are caring for residents, how well administrative processes are managed, and how effectively the facility handles transitions and changes in ownership.
For families considering Province Place of DePaul, the varied feedback underscores the importance of firsthand engagement. Prospective residents and their relatives may want to ask pointed questions about staffing levels and turnover, the efficiency of internal communications, and the steps in place to ensure responsive emergency care. Visiting the community, meeting the caregiving teams, and speaking with current residents or their family members can provide crucial context. While many stories celebrate compassionate caregivers and a nurturing environment, others urge caution and a careful review of how the administration and operations align with the care goals for a loved one.
97 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (4 miles away) Newport News Williamsburg International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Province Place Depaul in Norfolk, VA is a premier assisted living community that offers a range of care services and amenities to ensure the comfort and well-being of its residents. This community specializes in skilled nursing facility care, providing 24-hour supervision and assistance with activities of daily living.
Residents at Province Place Depaul can enjoy a variety of amenities designed to enhance their quality of life. They can indulge in beauty salon services, watch their favorite shows on cable or satellite TV, utilize the computer center, or relax in the fully furnished accommodations. The community also offers a fitness room, gaming room, garden, and small library for residents' enjoyment. Wi-Fi/high-speed internet is available throughout the facility.
Mealtime at Province Place Depaul is a delightful experience with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are catered to ensure each resident's unique needs are met. Carefully planned menus include diabetes diets and other special dietary considerations.
The community provides various care services aimed at meeting individual needs. A 24-hour call system ensures immediate assistance when needed, while medication management guarantees proper administration of medications. Assistance with bathing, dressing, and transfers is offered to promote independence while ensuring safety.
Province Place Depaul understands the importance of mental wellness and offers a dedicated program to support residents' emotional well-being. Additionally, transportation arrangements can be made for non-medical purposes such as shopping or personal outings.
Residents have plenty of opportunities for social engagement through concierge services and resident-run activities. Fitness programs are available to promote physical health, while planned day trips allow residents to explore nearby attractions. Scheduled daily activities provide entertainment and opportunities for socializing with fellow residents.
Located in Norfolk, VA, Province Place Depaul boasts easy access to various amenities outside the community itself. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including public transit nearby. Places of worship are also within convenient reach, ensuring residents can practice their faith.
With its comprehensive care services, luxurious amenities, and convenient location, Province Place Depaul is an exceptional assisted living community that prioritizes the comfort and well-being of its residents.
Province Place Depaul is located at 6401 Granby Street, Norfolk, VA 23505 in Norfolk city, Virginia
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