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Newport Convalescent Home in Newport News, VA

Newport Convalescent Home is a senior community in Newport News, VA.

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Newport Convalescent Home in Newport News, VA

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Newport Convalescent Home Newport Convalescent Home Newport Convalescent Home Newport Convalescent Home

11141 Warwick Blvd, Newport News, VA 23601

To contact a resident: (757) 595-3733

For more information about senior living options: (866) 208-4318

4.1 from 115 reviews
5 stars
79
4 stars
9
3 stars
4
2 stars
3
1 stars
20

Overall Review of Newport Convalescent Home

common 29 reviews mention this

Rehab therapy gets major praise

Rehabilitation therapy is repeatedly described as skilled, attentive, and goal-focused.

Many reviewers single out the PT/OT teams as the best part of the stay, describing hands-on work that helped them regain walking, balance, and confidence. Several people also mention encouragement and adjustments as progress happens, and some thank specific therapists for making therapy feel productive and sometimes even fun. Even in reviews with overall concerns, therapy progress is sometimes described as the redeeming factor.

common 26 reviews mention this

Staff compassion is a recurring theme

Staff members are often described as caring, respectful, and responsive to questions.

Across reviews, families and patients commonly describe kindness from nursing, aides, and administrators, including staff members who explained care or helped with day-to-day needs. Some reviewers mention frequent check-ins, efforts to keep patients comfortable, and willingness to address questions. A few reviews also describe communication gaps or neglect, but the majority of comments that mention staff portray a compassionate team presence.

caveat 19 reviews mention this

Care responsiveness and staffing draw complaints

Several reviewers report understaffing and slow responses to call needs.

A recurring complaint is that staffing levels can be too low for the number of patients, with some reviewers describing delays when call buttons are pressed. Some people describe bedsides not being checked promptly, difficulty getting basic help, or situations where urgent needs took too long to address. There are also accounts of weekend and night coverage concerns, alongside calls for families to monitor care more closely.

caveat 10 reviews mention this

Food quality is mixed

Dining is inconsistent, with some reviews citing meal and diet problems.

Some reviewers describe food as good or even excellent, including warm meals and variety, and a few mention their loved ones being pleased with what was served. Others raise concerns such as cold breakfast, small portions, lack of seasoning, or meals not matching dietary needs. A few also describe communication problems around diet requests, including a diabetic meal-plan concern.

caveat 9 reviews mention this

Facility upkeep and cleanliness vary

Reviews describe mixed experiences with the facility’s condition and cleanliness.

Several reviewers say the building is clean and well maintained, noting no bad odors and a generally cared-for feel. Others describe the environment as dated or gloomy, and some mention cleanliness issues such as pests in rooms. A smaller set of reviews also describe stronger cleanliness concerns, including rooms not being thoroughly kept and hygiene needs not being met as expected.

common 2 reviews mention this

Activities help break up time

On-site activities are mentioned as part of daily life.

A couple reviewers describe engagement with activities and social time, including participation like bingo. One reviewer also specifically credits an activities director with organizing and joining in daily activities, helping residents get out of bed and stay involved.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Transportation

  • Newport News Williamsburg International (6 miles away) Newport News Williamsburg International (6 miles away)
  • Norfolk International (19 miles away) Norfolk International (19 miles away)

Nearby Places of Interest

This area of Newport News, Virginia offers a variety of convenient amenities for senior living. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents can easily access healthcare services. In terms of dining options, there are several restaurants nearby offering a range of cuisines to suit different preferences. Additionally, there are cafes for socializing or enjoying a leisurely meal. For spiritual needs, there are places of worship available within a short distance. The presence of a theater and transportation options add to the entertainment and accessibility of the area. Overall, this part of Newport News provides a well-rounded environment for seniors looking to live in a bustling yet convenient location.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • Good Neighbor Pharmacy (1.8 miles)
  • Riverside Pharmacy Services (2.6 miles)
  • Health Mart Pharmacy (3.4 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • Brentwood Family Practice (1 miles)
  • Riverside Ob Gyn (1 miles)
  • Moukalled Darine Dr Riverside Partners In Womens Health Warwick Newport News (1 miles)
  • Cardiovascular Center of Hampton Roads (1.1 miles)
  • Riverside Cardiology Specialists (1.1 miles)
  • Putland Kenneth Dr Riverside Primary Care Hidenwood Newport News (1.6 miles)
  • Hampton Roads Eye Associates (1.6 miles)

Hospitals

  • Riverside Regional Medical Center (1 miles)
  • Riverside Regional Medical Center Employee Health (1.1 miles)
  • Sentara CarePlex Hospital (4.7 miles)

Restaurants

  • Warwick Restaurant (1.3 miles)
  • Plaza Azteca (1.7 miles)
  • McDonald's (1.8 miles)
  • Harpoon Larry's Fish House & Oyster Bar (1.8 miles)
  • Wendy's (1.9 miles)
  • McDonald's (2.1 miles)
  • Angelo's Steak & Pancake House (2.2 miles)

Cafes

  • Panera Bread (1.5 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (5.9 miles)

Places of Worship

  • Warwick United Church of Christ (1.7 miles)
  • Sixth Mount Zion Baptist Temple (3.3 miles)

Theaters

  • AMC Hampton Towne Centre 24 (3 miles)

Transportation

  • Old Point Junction (4.9 miles)
  • Newport News/Williamsburg International Airport (PHF) (5.8 miles)

Parks

  • Victory Park (5.6 miles)

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