9138 N Congress St, New Market, VA 22844
For more information about senior living options: (844) 490-3973
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The staff fail to take care of residents. The staff won't answer the phone, preventing inquiries about loved ones. The place is not worth a single star. The wallpaper and carpet are old and dirty. If someone talks to one resident, the entire building will know about it. The residents' days revolve around spreading rumors about others. It is a negative place to live; prospective residents should seek something better.The message conveyed by the reviewer is a stark critique of how the facility treats its residents and handles basic responsibilities. From the start, the account centers on a troubling sense that the staff are not taking care of people who rely on them. The reviewer emphasizes that the very basics - showing care, attention, and concern for loved ones - seem to be missing in action. This absence of care isn't described as a one-off mishap but as a persistent pattern that colors the entire experience at the place.
A core part of the complaint is about communication and accessibility. The reviewer highlights that staff "won't even answer the phone," which prevents family members from asking about a loved one or seeking timely information. This failing to connect with families compounds the concern about care, because it leaves relatives in the dark about the well-being and daily status of those who live there. The frustration is palpable: the inability to reach anyone when it matters most creates a climate of anxiety and mistrust.
Beyond the inadequacy of care and communication, the physical environment is described as unappealing and neglected. The wall coverings and flooring are labeled as old and dirty, suggesting that the facility has not kept up with basic maintenance or cleanliness. Such details matter not just for aesthetics but for the overall sense of dignity and safety that a living space should provide. The reviewer's emphasis on the condition of the wallpaper and carpet signals a broader concern about the standards of upkeep and whether the environment respects its residents.
The social atmosphere inside the building is portrayed as unhealthy and invasive. The reviewer notes that "if you talk to one person the entire building will know about it," implying a pervasive gossip culture. In such an environment, conversations become public theater, and residents may feel exposed or humiliated by the mere act of sharing or learning personal information. This kind of social dynamic can erode trust, undermine privacy, and create a climate where people feel watched rather than cared for.
The cumulative effect of these issues - care gaps, poor communication, shabby surroundings, and a gossip-driven social environment - leads the reviewer to draw a harsh conclusion about life at the facility. They describe it as a negative place to live, suggesting that the overall experience is draining and not conducive to well-being or peace of mind. The tone communicates a strong dissatisfaction and a sense that basic quality of life is being compromised on multiple fronts.
In terms of guidance for others facing similar decisions, the reviewer presents a clear verdict: the place is not worth a single star and should be considered only as a last resort if alternatives are exhausted. The explicit recommendation is to "try something better," signaling that there are other options that may offer more reliable care, better communication, cleaner surroundings, and a healthier social environment. The message is a cautionary one, urging families to look beyond surface appearances and to probe for the day-to-day realities that truly affect residents' lives.
Overall, the review paints a cohesive, pointed picture of a facility where care, communication, cleanliness, and community dynamics fall short of what families expect and deserve. The concerns are framed not as isolated incidents but as a pattern that defines the resident experience from the moment of contact with staff to the daily living environment. For anyone considering this place, the reviewer's account serves as a strong warning about potential disappointments and the risk of a diminished quality of life for loved ones.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Luther Crest in New Market, VA is an assisted living community that offers a comfortable and enriching environment for seniors. With a focus on providing exceptional care and support, Luther Crest ensures the well-being of their residents.
The community offers various amenities to enhance the quality of life for its residents. Devotional services off-site provide opportunities for spiritual nourishment and personal growth. Indoor common areas foster social interaction among residents, promoting a sense of community and companionship.
Luther Crest also provides specialized care for those with diabetes, ensuring that their unique needs are met with expertise and compassion. The staff is trained to offer diabetic care services, helping residents manage their condition effectively.
Engaging in meaningful activities is an integral part of life at Luther Crest. Devotional activities offsite allow residents to explore their spirituality and connect with others who share similar beliefs.
Located in close proximity to several key establishments, Luther Crest offers convenience and easy access to essential facilities. There is a park nearby where residents can enjoy nature walks and recreational activities. Pharmacies in the vicinity ensure that medication needs are readily met. The presence of physicians nearby means that medical assistance is easily accessible whenever required. Residents can also indulge in dining experiences at restaurants situated close by. Reliable transportation options make it convenient for them to travel within and outside the community as needed.
In addition, Luther Crest recognizes the importance of faith in many individuals' lives, with five places of worship located nearby. This allows residents to continue practicing their religion in familiar settings.
With its array of amenities, focused care services, engaging activities, and convenient location near parks, pharmacies, physicians, restaurants, transportation options, and places of worship - Luther Crest is dedicated to creating a fulfilling and supportive environment for seniors seeking assisted living services in New Market, VA.
Luther Crest is located at 9138 N Congress St, New Market, VA 22844 in Shenandoah County, Virginia
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