Heritage Green Assisted Living Costs & Pricing
Heritage Green Assisted Living offers a range of accommodations that reflect its commitment to quality care, albeit at a higher cost compared to regional and state averages. For a semi-private room, residents can expect to pay $4,550 monthly, significantly above New Kent County's average of $3,756 and Virginia's statewide figure of $3,991. Studio apartments are available at $6,650 per month, maintaining parity with the county but substantially exceeding the state average of $4,436. The one-bedroom option is priced at $7,700 monthly, which again surpasses both local and state averages - New Kent County at $5,783 and Virginia at $4,257. While these costs are notably higher than those in the surrounding area and state, they reflect the premium services and personalized care that Heritage Green provides to its residents.
| Floor plans | Heritage Green Assisted Living | New Kent County | Virginia |
|---|
| Semi-Private | $4,550 | $3,756 | $3,991 |
| Studio | $6,650 | $6,650 | $4,436 |
| 1 Bedroom | $7,700 | $5,783 | $4,257 |
Skilled Nursing Facilities with a similar price nearby
-
from +$250 / mo
Ruxton Health of Stratford Hills
$4,800 / month
11.9 miles away
-
from -$909 / mo
Dunlop House
$3,641 to $6,559 / month
24.7 miles away
-
from -$380 / mo
Commonwealth Senior Living At Chesterfield
$4,170 to $5,700 / month
14.6 miles away
-
from +$730 / mo
Laurels of Willow Creek
$5,280 / month
16.5 miles away
-
from -$650 / mo
Ruxton Health and Rehabilitation Center of Westover Hills
$3,900 / month
10.4 miles away
Overall Review of Heritage Green Assisted Living
common
35 reviews mention this
Caregivers are consistently described
Residents and families repeatedly describe caregivers who treat people with respect.
Many reviewers say the staff is kind, compassionate, and respectful, including in memory care. Families also describe feeling supported through updates, responsiveness to concerns, and frequent check-ins. Several comments emphasize that residents are treated like people, not just patients. A few negative reviews specifically criticize staffing availability, communication, or management follow-through, but most feedback is centered on caring day-to-day interactions.
differentiator
16 reviews mention this
Memory care keeps residents engaged
Memory care residents are described as calmer and more engaged through activities and support.
Reviews mentioning the memory care setting describe ongoing engagement, with activities presented as part of day-to-day support rather than occasional entertainment. Some families say the care team helps residents feel purpose, and that this correlates with less agitation over time. Several reviewers also connect the environment and routines to improved mood and social interaction among residents. The activity theme is reinforced by the community’s broad activity offering and devotional and educational programming.
common
18 reviews mention this
Dining gets strong feedback
Meals are a frequent bright spot, with residents and families praising variety and taste.
Food comes up often in reviews, including comments that meals are delicious, plentiful, and restaurant-style, with options residents can choose from. Some reviewers also note dietary support and willingness to work with restrictions. A small number of reviews disagree, with complaints about food quality, healthfulness, or that it wasn’t liked. Overall, dining is described as a real part of the daily experience for both residents and visitors.
caveat
9 reviews mention this
Pricing is a clear tradeoff
Pricing stands out as a concern compared with what families budgeted.
More than a few reviewers say the community was too expensive or far above budget, even when they liked the building and care. One tour-focused comment also calls out cost as the main drawback despite positive impressions. The pricing figures provided suggest the monthly range sits above local and state benchmarks across the listed unit types.
common
22 reviews mention this
Cleanliness and upkeep are praised
The facility is repeatedly described as clean, neat, and well kept.
Many reviewers highlight cleanliness as soon as they arrive, with repeated mentions of tidy rooms and a well-maintained facility. Several comments also connect cleanliness to feeling comfortable and confident about care. While the overall tone is positive, a few critical reviews describe breakdowns in day-to-day operations such as housekeeping or general management follow-through. This theme also aligns with the community’s focus on housekeeping and daily maintenance services.
caveat
6 reviews mention this
Staffing and management reviews vary
A minority of reviews raise concerns about staffing levels and follow-up.
Some negative reviews report periods of understaffing, high turnover, and problems with responsiveness from management. Other critical stories describe issues such as call-backs, communication, and how concerns were handled. These concerns contrast with many positive reviews describing attentive, proactive support and prompt problem-solving. Taken together, the reviews suggest an experience that can depend on the situation and unit needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.