Hanover Health And Rehabilitation Center in Mechanicsville, VA

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Hanover Health And Rehabilitation Center in Mechanicsville, VA

Information last verified:

8139 Lee Davis Road, Mechanicsville, VA 23111

For more information about senior living options: (844) 490-3973

4 from 133 reviews
5 stars
87
4 stars
17
3 stars
2
2 stars
2
1 stars
25

Overall Review of Hanover Health And Rehabilitation Center

Pros

  • pro The transition from hospital to skilled nursing is exceptional.
  • pro Staff appear to enjoy their work, creating a warm environment and a sense of security for families.
  • pro The facility is very pleasant and clean.
  • pro A CNA showed heartfelt compassion toward a 90-year-old resident.
  • pro Tiffany Daniels provides compassionate, professional care that puts families at ease.
  • pro Trey Morton treats residents like family and is a hardworking administrator.
  • pro Ava, the receptionist, greets visitors warmly with professionalism.
  • pro The therapy team is dedicated and effective, helping residents reach their goals.

Cons

  • pro They describe Hanover Health & Rehabilitation Center as horrible and not trustworthy.
  • pro They say the administration is awful and unresponsive.
  • pro They claim the staff are rude and incapable of taking care of patients.
  • pro They report call bells are ignored and medications are not given on time.
  • pro They describe residents left in soiled diapers for hours and rooms not properly cleaned.
  • pro They claim the food is terrible and not nutritious.
  • pro They warn others not to send their loved ones there and even say the facility should be shut down.
  • pro They allege life-threatening lapses, such as lack of oxygen monitoring, unmonitored weight, and medication timing errors.
  • pro They state state-required care plan meetings are not conducted and long-term residents do not receive showers.

Review

Hanover Health and Rehabilitation Center in Mechanicsville is best suited for families prioritizing robust rehabilitation services and a visibly caring front-line staff, particularly for short-term stays after hospitalization or surgery. The facility clearly thrives when therapy is the centerpiece: strong physical, occupational, and speech therapy teams, a clean and welcoming environment, and admissions and discharge staff who make the process feel personal and organized. For families who want concrete progress in mobility, routines that emphasize daily rehabilitation, and a facility that feels like a community, Hanover delivers with consistency in many residents’ experiences.

Those who may want to consider alternatives are clearly those for whom consistent, highly precise medical oversight is non-negotiable. Several reviews flag ongoing issues with staffing levels, responsiveness, and administrative follow-through, especially around call bells, timely medication administration, and discharge logistics. For families needing rigorous wound care, constant monitoring of vitals, or unwavering adherence to daily care plans, the variability in daily coverage and communication cited by some reviewers can translate into real risk. Those who place a premium on flawless bedside care, universal showers, daily updates, and frictionless coordination with outside providers may find themselves better served elsewhere.

The strongest positives here, therapy quality, warmth of caregivers, and a sense that the place genuinely cares, often offset many downsides for families evaluating short-term rehab. The therapy department earns frequent, heartfelt praise from residents and visitors alike: therapists who push patients with professional skill, ensuring measurable improvements; a rehab gym that feels capable and modern; and therapists who tailor plans with creativity and patience. The admissions and front-office team, led by figures such as Tiffany and Trey, emerge repeatedly as anchors for families navigating transitions. The combination of compassionate CNAs, attentive nurses, and a culture that treats patients like people, along with a clean, well-maintained physical plant, creates a reliable foundation for successful recoveries when time in rehab is the goal.

Yet the reviews do not sugarcoat the darker undertones. Recurrent concerns focus on inconsistent staffing, incomplete communication, and occasional lapses in basic daily care, issues that can compound quickly in a skilled nursing setting. Reports of delays in call-bell responses, lapses in wound care, and sporadic issues with room cleanliness or linen changes punctuate the more negative experiences. There are also strands of feedback about discharge planning being slow or fragmented, and about administrative responsiveness sometimes failing to meet family expectations. Some families describe outright neglect or unsafe practices, while others praise the same units for the care they received elsewhere, underscoring the variability that colors Hanover’s overall reputation.

In weighing the pros against the cons, it becomes clear that Hanover’s rehab strengths are real and meaningful for a sizeable portion of residents and families, especially when therapy drives the stay and family involvement remains high. For those prioritizing mobility restoration, social engagement, and a caring bedside presence, the pros frequently overwhelm the cons. However, for individuals who require unassailable operational consistency, serialized med administration, and meticulously managed daily routines, the risks highlighted by some families cannot be ignored. The facility’s openness to growth is evident in several staff commendations and longstanding employee stories, but the mixed feedback about leadership and system-wide consistency signals a need for close, proactive oversight if a loved one has complex, long-term needs.

The practical takeaway is clear: Hanover Health and Rehabilitation Center can be an excellent fit when rehab progress and a nurturing environment are the decisive factors, and when a family can participate actively in care planning and ongoing communication. Prospective guests should enter with informed expectations about staffing patterns and discharge processes, and should demand concrete, written care plans and regular updates. An upfront conversation with the admissions team about goals, expected length of stay, and the therapy schedule can set the tone for a smoother trajectory. It is wise to request direct contact with the therapy lead, confirm medication administration protocols, and establish a clear plan for daily updates to family members. If these elements align with the family’s expectations, Hanover can deliver meaningful gains, a sense of dignity, and a community where residents feel supported during a pivotal recovery period.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (8 miles away) Richmond International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hanover Health And Rehabilitation Center in Mechanicsville, VA is a well-appointed assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can get pampered and feel their best. With cable or satellite TV available in each room, residents can enjoy their favorite shows and stay entertained. Community operated transportation is provided for easy access to nearby attractions and appointments.

For those who are tech-savvy or want to stay connected with loved ones, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by the staff.

Fitness enthusiasts will appreciate the fully furnished fitness room which provides opportunities for physical exercise. The gaming room presents a space for recreational activities, while the small library is perfect for quiet reading and relaxation.

Outdoor space allows residents to enjoy nature and bask in the fresh air. Housekeeping services ensure that living areas are clean and tidy, relieving residents from any concerns about household chores.

Private bathrooms provide convenience and privacy, while move-in coordination ensures a smooth transition into the community. Transportation arrangements (non-medical) are provided for outings or errands, as well as transportation to doctors' appointments.

The wellness center focuses on promoting overall health and well-being of individuals residing within the community. In terms of care services, 24-hour call systems are installed throughout the facility for immediate assistance if needed. There is also 24-hour supervision available to ensure safety at all times.

The trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diet are accommodated in meal preparation and service.

To cater to mental wellness, a mental wellness program is implemented which may include various therapeutic activities or sessions tailored to individual needs.

A variety of activities are scheduled daily, including fitness programs, planned day trips, and resident-run activities. Residents can also enjoy concierge services for additional assistance or personalized services.

The community is conveniently located near pharmacies, physicians, restaurants, and places of worship, ensuring easy access to essential services and amenities.

Overall, Hanover Health And Rehabilitation Center offers a vibrant and caring environment where residents can live comfortably while receiving the necessary care and support they need.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (4.6 miles)
  • Springer Pharmacy (5.4 miles)
  • CVS Pharmacy (6.1 miles)
  • Walgreens (6.7 miles)

Restaurants

  • Cook Out (0.8 miles)
  • McDonald's (0.8 miles)
  • Jersey Mike's (1 miles)
  • Chick-Fil-A (1.2 miles)
  • Cracker Barrel (1.4 miles)
  • Chipotle Mexican Grill (1.4 miles)
  • Pizza & Beer of Richmond (3.6 miles)

Physicians

  • Patient First - Mechanicsville (1 miles)
  • Virginia Oral & Facial Surgery (1 miles)
  • Virginia Women's Center (1.1 miles)
  • Allergy Partners of Richmond (1.3 miles)
  • Atlee Family Physicians (1.8 miles)
  • Mechanicsville Medical Center (2.1 miles)
  • Ortho Virginia (2.3 miles)

Places of Worship

  • The Carson Building At New Hanover Presbyterian Church (4 miles)
  • 31st Street Baptist Church (7.1 miles)
  • Southern Baptist Convention (7.2 miles)
  • Seven Pines Baptist Church (7.5 miles)

Theaters

  • Henrico Theatre (5.6 miles)
  • Bow Tie Movieland at Boulevard Square (7.8 miles)

Hospitals

  • Henrico health care (5.9 miles)
  • Bon Secours Richmond Community Hospital (6.7 miles)
  • VCU Critical Care Hospital (7.4 miles)
  • Children's Hospital of Richmond at VCU (7.5 miles)
  • Hospital Hospitality House (7.5 miles)
  • VCU Medical Center Emergency Department (7.7 miles)
  • Crystal Clear Head Lice Removal (7.7 miles)

Cafes

  • The Smoky Mug (6 miles)
  • Starbucks (6.3 miles)
  • Stir Crazy (6.7 miles)
  • Country Style Doughnuts (7.3 miles)
  • Union Market (7.3 miles)
  • Starbucks (7.5 miles)
  • Riverbend Coffee (7.6 miles)

Parks

  • Battery Park (6.6 miles)
  • Brown's Island (7.6 miles)
  • Chimborazo Park (7.6 miles)
  • Libby Hill Park (7.7 miles)

Transportation

  • GRTC Pulse - Convention Center (7.6 miles)
  • Main Street Station (7.7 miles)
  • Hanover County Airport (7.8 miles)

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