Symphony Square in Leesburg, VA

Pros

• The patient had an excellent visit and enjoyed the experience.
• Dr. Herrera consistently takes time to listen, never rushes, keeps patients informed about medications, and responds quickly between appointments.
• Dr. Anita Herrera is kind, empathetic, and thorough.
• The therapist at LifeStance was very supportive and regarded as among the best.
• Dr. Anita Herrera is attentive and provides pertinent information about medications; the practice is recommended.
• Mrs. Herrera makes patients feel heard and unhurried; LifeStance is recommended for serious mental health care.
• LifeStance offers a great experience with flexible and accommodating schedules, including virtual and in-person visits.
• Vickie is amazing; she loves her work, listens with empathy, offers useful suggestions, and makes clients feel comfortable; she is highly recommended.
• Belinda Walsh is great; she listens, is easy to confide in, and intake matched needs; appointments are easy to make.
• Wendy Coates has been amazing; she is caring and responsive.
• Excellent, professional care; the doctor was empathetic and offered great opinions and advice; highly recommend.

Cons

• A reviewer was not pleased with their therapist at this LifeStance location and did not feel safe.
• The reviewer described the establishment as a disgrace and called the mental health system sad, broken, a scam, and of very poor value.
• The reviewer recounted an extremely poor treatment, noting the therapist cut the session short and had a horrible attitude.
• A commenter claimed that a college degree was pointless and that the service offered no real value.
• One reviewer complained about being spammed to pay the invoice and suggested the business is simply in the business of making money.
• A review labeled the service the worst and horrible, with no one answering calls and no local office information.
• Another reviewer highlighted poor communication and lengthy waits, with months-long delays beyond promised timelines.
• A counselor was described as unprofessional, late, and charging for a partial or shortened session.

Review

Symphony Square in Leesburg is best suited for seniors who value integrated mental health support as part of their living environment. The community's partnership with LifeStance brings access to physicians who listen, explain medications clearly, and respond promptly when care questions arise. Residents can expect a steady line of clinicians who emphasize med management and thoughtful therapy, with options that fit both in-person and virtual formats. The strongest advantage lies in the clinicians who genuinely care - Dr. Anita Herrera for medication clarity and ongoing communication, and therapists such as Belinda Walsh, Wendy, and Vickie who earn trust through empathy, strong listening, and practical guidance. For residents who prioritize a responsive, person-to-person mental health approach, Symphony Square provides a compelling fit.

That said, certain realities merit close attention. Families should consider alternatives if the priority is a flawlessly predictable admin experience or a uniformly high level of administrative support. Several reviews flag inconsistent contact with billing, difficulties reaching the office, and occasional gaps in communication. There are isolated reports of negative personal experiences with some therapists, including perceptions of unprofessionalism or mismatches in therapeutic style. While many clinicians shine, the overall mix suggests that the quality of the experience can hinge on the individual provider and the local administrative team, making a careful match essential.

In practice, the strongest pros largely offset the main cons when the care relationship is well aligned. The ability to rely on Dr. Herrera for medication management, combined with therapists who are supportive, non-judgmental, and highly attentive, creates meaningful progress for many residents. The flexibility to switch between virtual and in-person sessions and to build a multi-practitioner support network - someone like Belinda Walsh for depth of listening and trust, complemented by Wendy or Vickie for ongoing strategy - reduces the sting of occasional scheduling or communication hiccups. When a good therapeutic rapport exists, the occasional administrative friction becomes a manageable trade-off for consistent, quality mental health care.

For families navigating a choice, concrete steps matter. Request a clearly defined care team from intake, prioritizing clinicians with strong track records and recent positive feedback. Insist on transparent billing contacts and a predictable scheduling path, and confirm whether telehealth can accommodate preferred appointment times, including evenings or weekends when possible. If a mismatch emerges, pivot quickly among available therapists to preserve continuity of care. Consider pairing mental health with primary medical oversight available nearby, and verify that prescription management remains integrated with daily living needs. Proactive alignment with the strongest clinicians helps shield against the less reliable edges of the admin process.

The rating profile supports this mixed-but-promising view: 4.4 stars from 70 reviews, with the bulk of feedback glowing (notably on empathetic clinicians and flexible access) but with a minority voicing serious administrative frustrations. The contrast underscores the reality that outcomes depend as much on the individual provider and office team as on the overall network. For decision-makers, this signals a practical approach: lean into the high-performing clinicians, monitor the administrative experience closely, and have a contingency plan for therapy if scheduling or billing grows problematic.

Ultimately, Symphony Square offers a practical, capable mental health support structure for seniors who value accessible, compassionate care and who are prepared to actively shape their care team. This is a strong choice for residents who want ongoing therapy, clear med management, and a flexible mix of in-person and virtual appointments, provided that a reliable admin experience can be secured. For those whose top needs include a uniformly seamless front-end experience or who require near-perfect consistency in service delivery, it may be worth exploring nearby senior living communities with integrated on-site medical and mental health services or other providers known for system-wide administrative reliability. The decision should hinge on securing a trusted therapist pairing and a clear billing-and-access plan that can be maintained over time.

This area of Leesburg, Virginia offers a convenient and diverse range of amenities for senior living. With several cafes, restaurants, and pharmacies within close proximity, residents have easy access to dining options and healthcare services. The presence of parks and recreational facilities like Philip A. Bolen Memorial Park and Potomac Station Playground provide opportunities for outdoor activities and relaxation. Additionally, the nearby Inova Loudoun Hospital ensures that residents have access to quality medical care when needed. Transportation options such as Leesburg Executive Airport and Loudoun County Transit make it easy for seniors to get around the area. Overall, this part of Leesburg offers a comfortable and convenient lifestyle for seniors looking to live in a vibrant community with access to essential services and amenities.

Cafes

• Shoe’s Cup and Cork (0.2 miles)
• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Roots 657 (6.5 miles)

Parks

• Philip A. Bolen Memorial Park (0.2 miles)
• Potomac Station Playground (3 miles)
• Trailside Park (5.3 miles)
• Bles Park (7.1 miles)
• Out (9 miles)
• Franklin Park (9.5 miles)

Physicians

• Pediatric Healthcare (0.3 miles)
• Leesburg Orthopedics (0.4 miles)
• Nauman Akhtar, MD MBA (0.4 miles)
• Loudoun Hospital Center (0.4 miles)
• Koneru Suchitra MD (0.8 miles)
• Wattenmaker Ian, MD (1.2 miles)
• MyEyeDr (1.8 miles)

Restaurants

• Tuscarora Mill (0.3 miles)
• McDonald's (0.6 miles)
• Solo NY Pizza (1.4 miles)
• Leesburg Public House (1.5 miles)
• Taco Bell (1.6 miles)
• McDonald's (1.6 miles)
• Chipotle Mexican Grill (1.7 miles)

Pharmacies

• Rx Ally (0.3 miles)
• Express Care Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Giant Pharmacy (0.8 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)

Hospitals

• Inova Loudoun Hospital (0.4 miles)

Places of Worship

• Cornerstone Chapel (2.4 miles)

Transportation

• Leesburg Executive Airport (2.6 miles)
• Loudoun County Transit - Leesburg Park & Ride (3.2 miles)

Theaters

• Alamo Drafthouse One Loudoun (7.4 miles)
• Brambleton Town Center (9.1 miles)
• Regal Fox 4DX & IMAX (9.1 miles)
• Regal Entertainment Group (9.5 miles)
• Regal Dulles Town Center (9.6 miles)