Loudoun Nursing And Rehab Center

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  • Interior

    A well-furnished patient room with two beds, designed for comfort and care.

  • Outdoors

    A 'No Parking' sign stands beside a line of trees in an outdoor area.

  • Decor

    A cozy striped couch in a warmly decorated living room.

  • Building

    The entrance of a hospital surrounded by trees and flowers.

  • Trees

    A lush view of trees under a bright sky.

  • Landscaping

    The entrance of a healthcare facility on a bright sunny day.

  • Lighting

    A view down a hospital hallway with doors leading to various rooms.

  • Garden

    A serene garden patio featuring a comfortable chair, vibrant flowers, and a swing, perfect for relaxation.

  • Entrance

    An inviting entrance displaying a stylish lobby with comfortable seating and decorative elements.

  • Healthcare

    Entrance of Loudoun Nursing and Rehabilitation Center.

Loudoun Nursing And Rehab Center

235 Old Waterford Road, Northwest, Leesburg, VA 20176

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
76
4 stars
8
3 stars
0
2 stars
0
1 stars
16

Skilled Nursing Facility

Overall Review of Loudoun Nursing And Rehab Center

Pros

  • pro The staff is friendly and helpful.
  • pro Felicia is a competent and pleasant nurse, and Shalini is delightful.
  • pro The second-floor staff are smiling and welcoming.
  • pro The receptionist Charles is highly appreciated.
  • pro The facility is clean, well kept, and welcoming.
  • pro The nurses promptly care for patients when care is needed.
  • pro The occupational and physical therapists provide patient and understanding care, helping patients regain confidence.
  • pro The patient experience is outstanding.
  • pro The staff are friendly, professional, and dedicated to patients and families.
  • pro Renovations by the new owners are beautiful and the community is improving.

Cons

  • pro The facility is severely understaffed and has declined since Inova stopped running it.
  • pro The food is inedible.
  • pro Residents have been left in pain without treatment for serious conditions for days.
  • pro Getting help is nearly impossible on weekends.
  • pro Families have had to call 911 because patients were not properly cared for or evaluated.
  • pro Many staff members are rude, appear irritated when asked questions, roll their eyes, and are hard to understand.
  • pro PT/OT is not provided on a regular schedule, and rehab appears to be lacking.
  • pro The facility is not sanitary: ice is kept in a dirty cooler with no secured lid and often scooped by hand.
  • pro The facility misleads about its affiliation with Loudoun Hospital, delivering care that feels far below expectations.

Review

Across a broad array of personal accounts, Loudoun Rehabilitation Center elicits a spectrum of experiences that swing from heartfelt praise to pointed condemnation. Several reviewers describe a facility that has declined since changes in ownership, with a sense that care, responsiveness, and even basic comforts have deteriorated. Others still emphasize moments of kindness, competence, and good communication from particular staff members, highlighting that the quality of care seems to depend heavily on who is on duty and when. The overall impression is deeply mixed, with sharp contrasts between days or wings that feel reasonably orderly and days when families feel overwhelmed and left to fend for themselves.

Many of the most troubling reviews center on understaffing and serious gaps in care, especially on weekends. One reviewer recounts a family member suffering in pain for days without adequate treatment for multiple serious issues, noting that getting help felt nearly impossible on weekends and that calling for even a class of water could require persistent effort. In several accounts, families reported resorting to dialing 911 because the patient was not being properly cared for or evaluated, underscoring a perception that urgent needs were going unmet and safety was compromised. There are also alarming anecdotes about dehydration, pneumonia that was described as "cured," and other illnesses that were not promptly managed, leaving families anxious about the patient's overall condition and stability.

Sanitation and basic amenities are recurring pain points. Reviewers describe a facility that looks and feels understaffed and, in some cases, not clean enough to inspire confidence. A striking example involved an ice supply: rather than a functioning ice machine, the only option described was a dirty white cooler with an unsecured lid, and there was no proper way to scoop ice. Several families worried about hygiene and cleanliness more broadly, with mentions of dirty conditions and inadequate supplies for wound care or basic daily needs. The absence of timely assistance for essential activities, such as use of the bathroom, and general concerns about fall risks and mobility also appear in multiple accounts, painting a picture of a facility where patient comfort and safety can be precarious.

Amid the criticisms, there are numerous recognitions of individual staff members who are described as kind, patient, and genuinely caring. A number of comments highlight nurses and aides who go above and beyond - Felicia, Shalini, and others on the second floor are singled out for professionalism and warmth. Positive mentions extend to reception staff and attendants who provide smooth check-ins and a welcoming atmosphere, as well as to specific therapists who are praised for patience and encouragement, such as those who assisted with occupational and physical therapy. Several reviewers laud the dedicated approach of specific team members - Nurse Juni and Lorena, as well as the PT team, including individuals noted for their supportive attitudes and competence. Even when the facility's overall operations are criticized, these personal highlights reveal that compassionate care and effective interactions do happen and are deeply valued by families.

The facility's atmosphere is described by some as inviting and well-maintained, particularly by those who have observed renovations and ongoing improvements. A number of accounts emphasize that the staff's demeanor helps neutralize concerns about the building's age, with comments that the environment feels warm, welcoming, and focused on the resident's well-being. For those who have witnessed renovations firsthand, there is a hopeful undertone that the upgraded spaces will eventually support better care delivery and a more positive overall experience. Yet even among these hopeful notes, reviewers acknowledge that the renovations are not complete and that many patients still depend heavily on attentive, consistent staffing to ensure safe and dignified treatment.

Individual stories illustrate the stark contrast between a few days of good care and days of distress. One reviewer described a son receiving care that fell dramatically short: bedsores, inadequate dressing supplies for wounds, delays in medications, and a hazardous dialysis chair that forced families to improvise or wait. The last day there, frustration peaked when a nurse failed to communicate a hospital transfer promptly, and a charge nurse's remark about "holding the bed" unless payment was made left a lasting, negative impression. These detailed grievances emphasize how critical timely medications, clean supplies, clear communication, and respectful interactions are to families contending with serious health concerns.

Despite the upheaval and criticisms, there are stories of patients who appeared to be benefiting from the facility's care. A friend's experience in the same building is described as positive, with care teams remaining attentive and the patient showing improvement. For others, specific staff members - whether a nurse who seemed especially competent, a therapist who offered steady encouragement, or a receptionist who left a lasting, favorable impression - serve as a reminder that the facility can deliver meaningful, compassionate care when the right people are present. In these cases, families note tangible elements of progress, gratitude for attentive administration, and a sense that the right intentions are there, even if systemic gaps still persist.

Taken together, the collection of reviews presents a portrait of a facility that remains deeply contested in the eyes of its community. Some families commend the care, cleanliness, and personal attentiveness of particular staff members, while others recount experiences of neglect, delays, and unsafe conditions that prompted calls to emergency services. The narrative is further complicated by references to ownership changes and questions about how the facility positions itself in relation to Loudoun Hospital standards, with some critics describing the center as failing to meet expectations set by the prior administration. In the midst of renovations and ongoing improvements, families consistently call for more reliable staffing, transparent communication, better sanitation, and consistent access to therapies and essential services, underscoring a demand for steady, compassionate, and medically appropriate care across all days and shifts.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Washington Dulles International (14 miles away) Washington Dulles International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Loudoun Nursing And Rehab Center is a premier assisted living community located in Leesburg, VA. Our center offers a wide range of amenities and services to ensure the comfort and well-being of our residents.

Our amenities include a beauty salon, where residents can pamper themselves and feel their best. We also provide cable or satellite TV for entertainment purposes, ensuring that our residents stay connected with the outside world. Our community operated transportation service makes it easy for residents to run errands or attend social events. In addition, we have a computer center with high-speed internet access, enabling residents to stay connected with friends and family online.

Our dining room offers delicious restaurant-style meals prepared by our skilled culinary team. Special dietary restrictions are catered to, ensuring that each resident's unique needs are met. For those who prefer to cook their own meals, we provide fully furnished kitchenettes in each unit.

At Loudoun Nursing And Rehab Center, we understand the importance of physical fitness. Residents have access to our fitness room as well as a wellness center, where they can engage in activities designed to promote healthy living. We also offer a gaming room for recreational activities and a small library for reading enthusiasts.

Our care services are comprehensive and personalized. With 24-hour call systems and supervision, our skilled staff ensures the safety and well-being of all residents around the clock. Assistance with daily living activities such as bathing, dressing, and transfers is provided based on individual needs. Medication management is also available for those who require it.

We believe in promoting mental wellness among our residents through various programs aimed at enhancing cognitive abilities and overall mental health.

In terms of location convenience, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

Overall, Loudoun Nursing And Rehab Center provides a warm and inviting atmosphere where seniors can enjoy an active lifestyle while receiving personalized care and support. Our dedicated staff is committed to ensuring that each resident feels comfortable, safe, and well-cared for in our community.

Nearby Places of Interest

Hospitals

  • Inova Loudoun Hospital (0 miles)

Physicians

  • Loudoun Hospital Center (0.1 miles)
  • Leesburg Orthopedics (0.1 miles)
  • Nauman Akhtar, MD MBA (0.1 miles)
  • Pediatric Healthcare (0.1 miles)
  • Koneru Suchitra MD (1 miles)
  • Wattenmaker Ian, MD (1.4 miles)
  • MyEyeDr (1.9 miles)

Cafes

  • Shoe’s Cup and Cork (0.4 miles)
  • Starbucks (1.8 miles)
  • Panera Bread (1.9 miles)
  • Roots 657 (6.1 miles)

Parks

  • Philip A. Bolen Memorial Park (0.4 miles)
  • Potomac Station Playground (3.2 miles)
  • Trailside Park (5.7 miles)
  • Bles Park (7.3 miles)
  • Out (9.2 miles)
  • Franklin Park (9.5 miles)

Restaurants

  • Tuscarora Mill (0.6 miles)
  • McDonald's (0.8 miles)
  • Solo NY Pizza (1.3 miles)
  • Leesburg Public House (1.6 miles)
  • Taco Bell (1.6 miles)
  • McDonald's (1.6 miles)
  • Chick-Fil-A (1.7 miles)

Pharmacies

  • Rx Ally (0.6 miles)
  • Express Care Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • Giant Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)

Places of Worship

  • Cornerstone Chapel (2.8 miles)

Transportation

  • Leesburg Executive Airport (3 miles)
  • Loudoun County Transit - Leesburg Park & Ride (3.6 miles)

Theaters

  • Alamo Drafthouse One Loudoun (7.7 miles)
  • Brambleton Town Center (9.5 miles)
  • Regal Fox 4DX & IMAX (9.5 miles)
  • Regal Entertainment Group (9.8 miles)
  • Regal Dulles Town Center (9.9 miles)

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