Anthology of Tuckahoe

Pros

• The residents of the community are described as lovely, creating a nice group of people.
• The new director is praised as amazing.
• The staff are friendly and the meals are good according to one reviewer.
• The apartments and building are described as beautiful.

Cons

• The wait staff in the dining area needs to pay better attention when taking resident meal orders.
• The maintenance department lacks proper staffing and capability to respond to HVAC issues.
• There has been a lot of turnover of staff at the local level, making the community seem disorganized.
• Communication between staff and families was initially poor and only improved after multiple conversations with management.
• The administrative team requires improvement in terms of organization.
• The nursing staff lacks communication skills and training, leading to issues with medication administration.
• Problems with activities have been a significant concern for residents and their families.
• Anthology of Tuckahoe has shown a lack of integrity and care for individuals in dire situations, which is not recommended.
• Multiple administrators have left the facility, creating a lack of qualified managers running the place.
• Issues with emergency call pendants have not been addressed adequately by Anthology, causing concern among residents and their families.
• Medications were not consistently administered as prescribed during multiple occasions, according to one reviewer's friends' experience.
• Turnover of staff members and billing problems have been ongoing issues at Anthology of Tuckahoe.
• Repairs are not completed promptly, indicating that the facility opened prematurely without resolving all problems related to heating, water pressure, and cabinet doors in bathrooms that need fixing.

Review

Anthology of Tuckahoe is a beautiful building with stunning apartments. The residents are described as lovely, forming a nice group of people within the community. However, there are some areas that could use improvement, such as the food and wait staff. Some reviewers mention that the quality of the meals could be better and that the wait staff should pay more attention when taking resident meal orders.

Compassion is considered a requirement for CNAs in this community, but it seems that not all members of the staff meet this expectation. While some residents feel that their loved ones are being well cared for, others have raised concerns about the lack of compassion displayed by certain staff members.

The maintenance department also seems to be understaffed or lacking in capability when it comes to responding to HVAC issues. This can be frustrating for residents who expect prompt resolution to any maintenance problems they may encounter.

One aspect potential residents should inquire about is the timing of rent increases. It is advised to secure written confirmation regarding rent increase commitments to avoid any unexpected financial burdens down the line.

A recurring theme throughout several reviews is a lack of follow-up and communication from the community's management team. Some families have found it difficult to receive adequate communication or satisfactory responses to their concerns. This can lead to frustration and a sense of disorganization within the community.

Despite these criticisms, there are positive aspects noted as well. The food has been praised by some residents and their families, and there is recognition for efforts made by certain staff members, particularly a new director who has been described as amazing.

However, these positive experiences do not outweigh the negative ones for some individuals. One reviewer recommends looking elsewhere for a community due to high turnover rates among local staff and dissatisfaction with what they perceive as an overpayment for insufficient services provided.

Another family expresses disappointment in Anthology's lack of integrity and care for individuals already in dire situations. They recount an incident where inaccurate information was given to them, causing unnecessary distress. This reviewer strongly advises against choosing this facility.

The brand-new nature of the facility is acknowledged by one reviewer who believes that certain issues can be attributed to the staff still settling into routines. They mention a pleasant experience with friendly and caring staff, along with attractive and comfortable apartments for their mother.

However, not all experiences match this positive sentiment. One person warns others about their friends not receiving prescribed medications multiple times during their stay at Anthology of Tuckahoe, indicating a serious concern with medication management.

Overall, there seems to be a mixed response to Anthology of Tuckahoe. While there are compliments for certain aspects such as the aesthetic appeal of the building and friendliness of some staff members, there are also valid criticisms regarding food quality, staff turnover, communication issues, and maintenance problems. Prospective residents and their families should carefully consider these factors before choosing this community for their loved ones.

This area of Henrico, Virginia offers a variety of amenities and services that cater to the needs of seniors. With several restaurants such as Chick-Fil-A and Teppanyaki Grill & Buffet nearby, there are plenty of dining options for residents to choose from. Additionally, there are reputable physicians and healthcare facilities within close proximity, including Melhorn, Melhorn & Quarles and Sarah Cannon Cancer Institute At Henrico Doctors' Hospital. For those who enjoy a good cup of coffee or a meal at a cafe, Starbucks and Panera Bread are conveniently located just a short distance away. Residents can also access pharmacies like Walgreens and CVS Pharmacy for their medication needs. In terms of recreation and entertainment, seniors can visit the Regal Short Pump & IMAX theater or explore parks like Reidelbach Park and Byrd Park. Overall, this area provides a well-rounded living environment with various options for dining, healthcare, leisure activities, and transportation via Amtrak for convenience.

Restaurants

• Chick-Fil-A (0.4 miles)
• McDonald's (0.7 miles)
• Teppanyaki Grill & Buffet (2.2 miles)
• Burger King (2.2 miles)
• Roots Natural Kitchen (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Kickback Jack's (2.5 miles)

Physicians

• Melhorn, Melhorn & Quarles (0.5 miles)
• Sarah Cannon Cancer Institute At Henrico Doctors' Hospital (0.9 miles)
• Martirosian, Edward D, Md - Henrico Cardiology Assoc (1 miles)
• Patient First - Parham (1.2 miles)
• Commonwealth Primary Care (1.8 miles)
• Patterson Office Villiage (1.9 miles)
• The Balance and Ear Center (2.3 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.6 miles)
• Perk (4.7 miles)
• Blanchard’s Café (5.2 miles)
• Stir Crazy (5.5 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.1 miles)

Hospitals

• St Marys South Building (2.7 miles)

Places of Worship

• Second Baptist Church (2.7 miles)
• Staples Mill Road Baptist Church (4.1 miles)
• Richmond Virginia Temple (5 miles)
• St Edward's Church (5.3 miles)
• Gayton Baptist Church (5.5 miles)
• Christadelphian Chapel (5.5 miles)
• Remnant Church (5.6 miles)

Transportation

• Amtrak (3.5 miles)

Theaters

• Regal Short Pump & IMAX (4.7 miles)
• Bow Tie Movieland at Boulevard Square (5.5 miles)

Parks

• Reidelbach Park (5.4 miles)
• Byrd Park (5.5 miles)