Right At Home of Northern Virginia

Pros

• Right at Home was very responsive to inquiries and efficient in arranging post-surgical recovery.
• The caregiver Mahlet was always on time and willing to help with whatever was needed.
• The Right at Home team helped speed the recovery.
• Suzanne was knowledgeable about the process and always available to answer questions or provide guidance.
• Ameena handled scheduling and was quick to respond to changes.
• Alba was a gem and a perfect match for the client.
• The reviewer would highly recommend Right at Home to anyone seeking in-home care for a family member.
• Beza has been attentive to the husband's needs and assisted with movement and household tasks.
• Gabriel is a caring caregiver.
• Melrose and Rozina were patient, conscientious, and helpful in ensuring safety and assisting with daily tasks.
• Musa exceeded expectations as a live-in aid and is reliable, compassionate, and energetic.
• Doris, the lead live-in caregiver, provides excellent care, cooks wonderfully, and keeps the family informed.

Cons

• The reviewer described dealing with Right at Home as a disaster.
• They alleged the caregivers were completely unreliable, with no-call/no-show incidents.
• They reported multiple last-minute cancellations, including calls to a grandmother with advanced dementia.
• They claimed the scheduling was horrendous and forced the family to be on call.
• They stated their mother had to manage the service nearly full-time due to poor scheduling.
• They asserted the company is not receptive to feedback and has failed to improve quality, reliability, or competency.
• They claimed the company takes no responsibility for the low level of service, despite exorbitant fees.
• They expressed relief at moving the grandmother to a facility and no longer having to deal with the company.

Review

Across multiple families and circumstances, Right at Home in Fairfax, VA, has consistently shown up as a responsive and capable partner in caregiving. In one account, the agency was praised for its speed and efficiency in arranging support during a post-surgical recovery, with Mahlet proving to be punctual and ready to assist with whatever the family needed. The overall impression from these early interactions is that the team places a premium on timeliness and practical help, which can make a meaningful difference when recovery is delicate and fatigue is high.

For families navigating the daunting terrain of aging parents, the hope of finding trustworthy help is a lifeline, and several reviews highlight how the staff works to make that process smoother. A referral from a friend led a family to Right at Home, and from the outset, Suzanne stood out for her knowledge about what was needed and for being readily available to answer questions and offer guidance. Ameena took on scheduling with a prompt and accommodating touch, swiftly adjusting as changes arose. The team's approach emphasizes careful matching, with Alba identified as the caregiver who clicked well with the client - an important reminder that the right personal connection can make all the difference in daily care. Many reviewers repeatedly note that Right at Home takes the time to find the right person and to align caregiver fit with the client's needs, leading to strong, satisfying relationships that families trust and recommend.

Caregiving proficiency and thoughtful service are echoed in specific, heartening stories. One family faced significant mobility limitations for a husband who had recently lost strength; Beza emerged as a caregiver who was attentive to his needs, helped with the small movements that remained possible, and even assisted with household tasks the family requested. The sentiment was one of deep satisfaction with Beza's care. Another caregiver, Gabriel, is described in a simple, glowing line: an amazing, caring individual whose presence was genuinely meaningful. Across these voices, Right at Home is framed not just as a provider of tasks, but as a partner whose caregivers bring warmth, competence, and a personal touch that families notice and appreciate.

Beyond the caregivers themselves, the office environment and the broader team receive praise for their character and responsiveness. Several reviewers describe the staff as friendly, helpful, and easy to work with, with testimonials to team members such as Celestina - who was praised for punctuality and helpfulness - and Evan, who consistently put the father's needs first and earned a reputation for reliability and going above and beyond. Doris, described as the lead live-in caregiver, is credited with not only excellent care but also cooking well and keeping the family informed about key changes. The broader team - Nigisti, Ronda, Melrose, Rozina - are singled out for patience, reliability, safety-mindedness, and the quiet competence that helps ensure a loved one's day-to-day life runs smoothly.

Other testimonials highlight the daily impact of thoughtful care and the sense of security it brings to families. A reviewer commends a live-in arrangement with Musa, noting how he exceeded expectations and contributed to the mother's overall wellbeing. Mr. Phillip's experience with his ninety-year-old dad showcases a process that starts with a thorough initial contact, continues through in-person interviews and Zoom discussions, and ends with a sense that Right at Home has found a good fit. The reach of care extends beyond personal hygiene and meals; caregivers are described cooking for loved ones, providing companionship, and, in some cases, adding touches like yard work that brighten a family member's day. Victoria's story adds another layer, showing how a caregiver's initiative - weeded yard work - though not in the job description, brought joy to the mother and demonstrated the team's willingness to go the extra mile and communicate effectively.

While the overarching sentiment across many reviews is positive and affirming - proof that Right at Home can be a stabilizing presence for families - the experience is not uniformly flawless. A substantial, cautionary narrative recounts a family's struggle with a service that proved unreliable and disruptive. In that account, caregivers no-called, no-showed, or called on the day of to cancel, leaving a daughter to juggle scheduling, caregiving needs, and work obligations while managing a relative with advanced dementia. The family described a lack of responsiveness to feedback, no accountability for service quality, and fees that felt disproportionate to the level of support received. It is a stark reminder that, even within a brand with many strong testimonials, consistency and reliable scheduling are essential, and that challenges can become significant stress points for families coping with serious health concerns.

Taken together, the collection of experiences paints a nuanced portrait of Right at Home in Northern Virginia. For many clients and their families, the agency delivers compassionate, reliable, and capable in-home care that supports recovery, promotes independence, and reduces anxiety during challenging transitions. The strongest themes highlight punctuality, skilled caregiving, and staff who listen, adapt, and go the extra mile. At the same time, the standout cautionary tale underscores the importance of careful caregiver matching, robust scheduling practices, and open channels for feedback. For anyone considering Right at Home, these stories emphasize the value of meeting with a knowledgeable coordinator - someone like Suzanne or Ameena - discussing the specific needs and dementia considerations, and confirming the fit between caregiver strengths and the loved one's daily routine. In the end, many families are left with a sense of relief and gratitude, grateful for the moments of care that restore dignity, safety, and peace of mind in a time of considerable strain.

This part of Fairfax, Virginia offers a convenient and diverse range of amenities for those considering senior living. With multiple cafes, restaurants, hospitals, pharmacies, transportation options, parks, theaters, and places of worship within close proximity, residents can easily access the services they may need. The area features well-known chains such as Starbucks and McDonald's as well as local favorites like Caffe Amouri and Phoenicia Resto & Lounge. The nearby Inova Heart and Vascular Institute and Fairfax Medical Campus provide quality healthcare options while the various parks offer opportunities for outdoor recreation and relaxation. Additionally, the presence of multiple metro stations allows for easy access to surrounding areas. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to enjoy their retirement years in Fairfax.

Cafes

• Starbucks (0.1 miles)
• Mom & Pop (0.5 miles)
• Simply Social Coffee (1.7 miles)
• Starbucks (3.2 miles)
• Caffe Amouri (3.3 miles)
• Shotted Specialty Coffee (3.7 miles)
• Starbucks (3.8 miles)

Restaurants

• McDonald's (0.4 miles)
• McDonald's (1.8 miles)
• IHOP (2.3 miles)
• Chick-Fil-A (2.3 miles)
• Phoenicia Resto & Lounge (2.4 miles)
• McDonald's (2.5 miles)
• McDonald's (2.7 miles)

Hospitals

• Inova Heart and Vascular Institute (0.5 miles)
• Inova Fairfax Medical Campus (0.5 miles)
• Labor and Delivery - Fairfax Hospital (0.5 miles)

Physicians

• Virginia Heart (0.7 miles)
• Otolaryngology Associates, PC (4.1 miles)
• Burke Allergy & Asthma Center (5.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)

Transportation

• Vienna/Fairfax - GMU Metro Station (2.4 miles)
• Tysons Corner Metro Station (3.9 miles)
• East Falls Church Metro Station (4.2 miles)
• Ballston-MU Metro Station (6.5 miles)

Parks

• Daniels Run Park (3 miles)
• Tysons Pimmit Park (3.2 miles)
• Fairfax Memorial (3.8 miles)
• Van Dyck Park (3.8 miles)
• Foxstone Park (3.8 miles)
• Lake Accotink Park (4.9 miles)
• Wolf Trap National Park for the Performing Arts (5.1 miles)

Theaters

• AMC Tysons Corner 16 (3.7 miles)
• ShowPlace ICON at The Boro (4.1 miles)
• Cinemark Fairfax Corner 14 and XD (6.8 miles)

Places of Worship

• McLean Islamic Center (5 miles)
• Islamic Center Northern Virginia Trust (6.1 miles)
• Saint Bernadette C (6.3 miles)