Lifeline Home Care, Inc
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14701 Lee Hwy Ste 206 Life Line Home Inc., Centreville, VA 20121
For more information about senior living options: (844) 490-3973
The service provided by Lifeline Home Care has been very helpful and always professional. They have shown reliability and addressed issues promptly when needed. The caregiver that was preferred has returned, providing consistent care. Customers appreciate that Lifeline Home Care works with their schedules. The company actively seeks feedback from clients to ensure satisfaction.
Charges and accounting were terrible, and they refused to work with the long-term care insurance company. They defied a court order to reimburse for overcharges. Caregivers were poorly trained and of little help compared to other area agencies. There was a change of staff at the beginning that upset the customer. The service doesn't run errands, which was not liked by the customer. Billing issues are currently being experienced by some customers.The reviews for Lifeline Home Care present a mixed bag of experiences from clients, highlighting both significant issues and some positive aspects of the service. On one hand, there are serious complaints regarding administrative practices, caregiver training, and responsiveness to concerns. Some clients expressed overwhelming dissatisfaction with the billing process and overall management of charges, claiming that the company failed to work with long-term care insurance providers effectively. One particular reviewer went so far as to accuse Lifeline Home Care of defying a court order related to reimbursement for overcharges, emphasizing the need for potential clients to exercise caution when considering this agency.
In contrast, there are numerous accounts appreciating Lifeline Home Care's reliability and professionalism. Several clients reported generally positive experiences with caregivers who provided consistent care after initial adjustments were made. While one reviewer noted a small glitch in staffing at the beginning of their engagement with the service, they ultimately found resolution by requesting their preferred caregiver be reinstated. This flexible approach exemplifies how Lifeline Home Care can accommodate client preferences when possible, as illustrated by the reviewer's satisfaction upon returning to their preferred caregiver.
However, it appears that staffing changes have been a recurring issue among users of Lifeline Home Care. Many clients experienced transitions between caregivers that led to feelings of frustration or disappointment. For instance, one reviewer expressed great appreciation for their initial caregiver but was unsettled when switched to another staff member who did not meet their expectations. Ultimately, the client found relief when they could return to working with their original caregiver consistently—a testament to how vital familiarity is in caregiving relationships.
Additionally, several reviewers mentioned challenges surrounding billing processes throughout their time with Lifeline Home Care. Issues ranged from confusing transactions to difficulties resolving discrepancies in charges—issues that are particularly troubling in an industry where transparency is crucial for client trust and satisfaction. Despite these hurdles being highlighted in multiple reviews, it's worth noting that not all clients encountered billing problems; some reported a smooth experience without disputes or confusion.
On a more positive note, some clients emphasized excellent communication from Lifeline Home Care staff during their interactions. Many appreciated follow-up calls meant to check on service quality and address any ongoing concerns or feedback regarding caregivers’ performance. This attentiveness displays a level of commitment that is commendable within such services—showing an effort from Lifeline Home Care to remain engaged with its clientele and continuously improve based on input received.
Ultimately, while many experiences outlined various frustrations primarily revolving around administrative inefficiencies and inconsistent training among caregivers at Lifeline Home Care, there remains a notable contingent of satisfied customers who value the organization’s ability to deliver reliable assistance tailored around individual schedules and needs. The balance between those discovering effective care solutions amid occasional hurdles suggests prospective clients should carefully consider what aspects matter most—be it caregiver expertise or financial management—to gauge whether this agency aligns well with their requirements before making commitments.
Cats allowed
Dogs allowedLifeline Home Care, Inc in Centreville, VA is a vibrant and bustling assisted living community situated in a convenient location. With its close proximity to numerous cafes, residents can easily enjoy leisurely coffee breaks or catch up with friends over delicious treats. For nature enthusiasts, there is a beautiful park nearby where residents can relax amidst lush greenery and enjoy outdoor activities.
The community also provides easy access to 11 pharmacies, ensuring that residents have convenient and timely access to their medications and healthcare supplies. Additionally, the presence of eight physicians nearby ensures that residents can readily seek medical assistance and receive top-notch healthcare services.
Residents at Lifeline Home Care can savor a wide variety of dining options as they have 14 restaurants located nearby. Whether it's exploring different cuisines or indulging in familiar favorites, there is something to suit every palate.
For those seeking spiritual solace or wishing to participate in religious activities, there is a place of worship conveniently located close by. This allows residents to nurture their faith and connect with the local community.
Moreover, the presence of a hospital nearby provides an added sense of security for residents, ensuring prompt medical attention and emergency care whenever needed.
At Lifeline Home Care, Inc in Centreville, VA, residents can thrive within a lively community that offers an array of amenities and resources right at their doorstep.
Centreville, Virginia offers a convenient and diverse range of amenities for seniors looking for a comfortable living environment. With a variety of restaurants nearby such as Sweetwater Tavern and Eggspectation, seniors can enjoy a delicious meal without having to travel far. Additionally, there are several cafes like Paris Baguette and Chateau De Chantilly Cafe where seniors can relax and socialize with friends. For medical needs, there are reputable physicians and pharmacies in close proximity, ensuring easy access to healthcare services. Places of worship such as St Andrew the Apostle Catholic Church cater to spiritual needs, while parks like FairLakes Townhouse Playground provide opportunities for outdoor activities. In terms of transportation, there are options available including the University Boulevard Commuter Lot and shuttle services to main terminals for those who may need assistance getting around. Overall, Centreville offers a well-rounded community with convenient amenities that would make it a great place for seniors to consider living in.
Lifeline Home Care, Inc is located at 14701 Lee Hwy Ste 206 Life Line Home Inc., Centreville, VA 20121 in Fairfax County, Virginia
Yes, Lifeline Home Care, Inc allows both dogs and cats.
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