Cherished Loved Ones Caregiving Services

Pros

• Cherished Home Services is a great company to work for.
• Cherished Home Services works with clients' hours to accommodate family needs and provides fast responses.
• The company has changed clients' lives for the better.
• The clients and their families are very sweet, and the company is understanding with positive energy.
• Cherished Home Services provides excellent home health care; the team is professional, caring, and reliable.
• Cherished Home Services offers excellent pay and is a great company to work for.
• The agency provides love and support, and the staff go above and beyond for clients.
• Cherished Home Services delivers outstanding, attentive, compassionate, and professional care and communicates well when arranging replacement aides.
• The company is highly helpful, informative, and accommodates various schedules.
• Cherished Home Services is the best homecare service in the Hampton Roads area.

Cons

• One reviewer described the company as terrible, noting that customers must pay in advance, aides don't show up, and there isn't enough on-call coverage.
• Another reviewer claimed that refunds for canceled services were delayed for two days after a month had passed.
• A reviewer stated that they would not recommend the company.
• A reviewer mentioned that the company does not offer direct deposits.

Review

Cherished Home Services stands out in the Hampton Roads area, including Virginia Beach, as a company that many people not only rely on for care but also feel good about as a workplace and a community. Across multiple reviews, the sentiment is consistently positive: the organization feels like a family-owned operation that truly puts people first. Clients appreciate that hours can be adjusted to accommodate family needs, and employees note that the company understands the delicate balance of caregiving with life responsibilities. The overall tone is one of gratitude and trust, with many commenters describing Cherished Home Services as a great place to work and to receive care from.

A core strength highlighted by reviewers is the speed and thoughtfulness of communication. People praise fast responses to questions and concerns, and they repeatedly emphasize that staff keep families informed at every step. This sense of ongoing dialogue is paired with practical reliability - for example, when a regular aide is unavailable, the team is noted to communicate clearly about replacements, and the substitute aides are often described as attentive and capable. The emphasis on proactive, transparent communication helps families feel secure even when plans must shift.

Caregivers themselves are repeatedly described as professional, caring, and kind, with genuine warmth toward clients. Multiple reviews mention specific aides by name - Ms. Joe, Deandre, Rhonda, Christie, Amaya, Vanessa, and others - who are lauded for traits like attentiveness, compassion, patience, and on-time service. Clients say their aides go above and beyond, and the impression is that the caregivers are not merely performing tasks but building meaningful, trusting relationships with both clients and their families. The praise for staff is often coupled with appreciation for the company's culture and the way it supports its workers.

The personal impact of Cherished Home Services is another recurring theme. Reviewers say the company has changed their lives for the better, and they describe feeling supported, respected, and cared for on an ongoing basis. Some comments highlight the emotional and practical relief that comes with reliable, empathetic care - allowing clients to maintain independence and families to feel confident that their loved ones are in good hands. The sense of community extends to moments outside the traditional caregiving setting as well, such as plans for vacations or family gatherings where Cherished Home Services helps ensure a smooth and enjoyable experience.

Flexibility and reliability in scheduling are also praised. Many reviewers note that the team works with whatever schedule best fits a family's lifestyle, and that the service is described as professional and responsive at every turn. Positive experiences include straightforward arrangements, dependable on-time arrivals, and aides who take initiative in daily tasks without requiring constant prompting. The overall message is that Cherished Home Services respects clients' rhythms and adapts as needed, which translates into a greater sense of security for both clients and their families.

The stories extend beyond routine care to uplifting moments that leave a lasting impression. A week at the beach with a loved one became a testament to the quality of service, with caregivers presenting as professional, friendly, and capable throughout the stay. In this and other anecdotes, Cherished Home Services is portrayed as more than a service - it's a partner for life moments that families want to remember positively. The accolades culminate in a straightforward claim from at least one reviewer: it is the best homecare service in the Hampton Roads area, a statement echoed by several others who arrived at similar conclusions through experience.

Of course, no service is without its challenges. One review presents a sharp contrast to the overwhelmingly favorable sentiment: a customer who describes a terrible experience with prepaid arrangements and no-shows, coupled with insufficient on-call coverage and a delayed refund after cancellation. This single account serves as a candid reminder that, while the majority of experiences with Cherished Home Services appear to be overwhelmingly positive, there can be serious issues related to billing, reliability, and refunds. The reviewer emphasizes that they would not recommend the company in its current form, underscoring the importance of consistent scheduling, transparent payment practices, and dependable coverage.

Taken as a whole, Cherished Home Services emerges as a deeply trusted provider in home health care within its regional community. Clients and their families consistently praise the company for its compassionate care, quick and clear communication, flexible scheduling, and the genuine warmth conveyed by both staff and leadership. The stories celebrate a culture that feels like a family - one that supports caregivers as they support clients, honors commitments, and strives to improve lives every day. While there are exceptional concerns raised by a minority, the overall voice is one of strong endorsement for Cherished Home Services as a leading choice for home health care in the area.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.6 miles)
• Walmart Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3 miles)
• Wegmans (3 miles)

Restaurants

• McDonald's (0.8 miles)
• Sweetwater Tavern (1.3 miles)
• Guapos Restaurant (1.9 miles)
• Blue Iguana (2.3 miles)
• Chick-Fil-A (2.3 miles)
• Eggspectation (2.6 miles)
• Lazy Dog (3 miles)

Cafes

• Paris Baguette (1.1 miles)
• Peet's Coffee and Tea (3.5 miles)
• Starbucks (3.7 miles)
• Cafein (4 miles)
• Chateau De Chantilly Cafe (4 miles)
• Starbucks (5.6 miles)
• Starbucks (6 miles)

Physicians

• Fairfax Radiolgy Consultants Centreville/Clifton Imaging Center (1.1 miles)
• Fairfax Pediatric Associates (3.1 miles)
• Fairfax Allergy (3.5 miles)
• Eye Specialists and Surgeons of Northern Virginia (3.5 miles)
• Olde Towne Pediatrics (5.9 miles)
• Prince William Cardiology Associates (6.1 miles)
• Otolaryngology Associates, PC (6.2 miles)

Places of Worship

• St Andrew the Apostle Catholic Church (2.3 miles)
• Islamic Center Northern Virginia Trust (4.2 miles)

Parks

• FairLakes Townhouse Playground (2.8 miles)
• Van Dyck Park (6.5 miles)
• Fairfax Memorial (7.2 miles)
• Daniels Run Park (7.3 miles)
• Catharpin Park (7.9 miles)

Theaters

• Cinemark Fairfax Corner 14 and XD (3.6 miles)

Hospitals

• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (3.9 miles)
• UVA Prince William Medical Center (6.2 miles)

Transportation

• AeroTrain - Concourse C (7.5 miles)
• United Club (7.5 miles)
• Concourse C (7.5 miles)
• Shuttle to Main Terminal & A Gates (7.6 miles)
• Concourse D (7.6 miles)
• Concourse A (7.7 miles)
• Virgin Atlantic Clubhouse (7.8 miles)