My Home Your Home Assisted Living
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6060 Tower Ct # 208, Alexandria, VA 22304
For more information about senior living options: (844) 490-3973
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The leasing staff were courteous and customer-friendly. Anna was very knowledgeable and extremely helpful. Wyatt had an extremely helpful personality. The apartments were wonderfully priced with great management. The leasing office made everything very easy. Ms. Ann was very supportive and proactive in updating residents about work. The apartment team maintained smooth, polite, and helpful communication. The move-in experience was very positive. The leasing agent was very helpful, the apartment was clean, and the process was straightforward; issues were addressed immediately. Bridgette went above and beyond, and the community events, parties, and giveaways reflected strong management.
The leasing office's communication is described as horrendous and unresponsive after payment. Maintenance did not fix the heat for months, with staff shrugging and failing to follow through. Tenants were charged for three extra days past their lease expiration and key returns were mishandled. The building is infested with cockroaches and there are no effective preventive pest controls. Parking is costly and often unavailable, with late arrivals risking being towed. There is no security, homeless people frequent the building, and tenants feel unsafe with only a few cameras. Utilities are not metered and tenants are charged by apartment size, leading to high bills. Packages are frequently stolen and staff do nothing to recover them. Maintenance has entered units without notice, violating privacy and leaving disturbances.The complex described by residents presents a striking split between bright spots of helpful, courteous service and a long, layered set of serious concerns that repeatedly surface in multiple reviews. On one hand, there are repeated accounts of attentive staff and smooth processes during move-in and routine communications. On the other hand, a chorus of tenants recounts ongoing problems that range from pest infestations and safety fears to chronic maintenance delays, privacy violations, and questionable financial practices. Taken together, the testimonies sketch a living experience that can feel like two realities coexisting under one roof.
Several reviews foreground the positive experiences and the people who stood out in the best possible way. A recurring name is Ms. Ann, who is portrayed as exceptionally supportive and proactive. Residents describe her as a professional, knowledgeable point of contact who stayed engaged: she would call with updates when work needed to be done in apartments, coordinate quick fixes from carpet replacement to balcony painting, and generally make it feel like the team really aimed to help residents. Anecdotes about Anna and Wyatt echo the sentiment of a friendly, service-oriented leasing staff - their courteous, customer-friendly attitudes and helpful personalities are cited as a high point. The sentiment of many reviews centers on an overall sense that the office can be approachable, well-informed, and accessible, with some move-in experiences described as straightforward and easy due to responsive management.
Yet those glowing notes sit alongside a substantial body of negative experiences that paint a very different picture of day-to-day life at the property. A prominent thread is dissatisfaction with the current property manager and the leasing office's overall responsiveness. One post is blunt and cautionary: "Renter beware, this is by far the worst apartment complex I have ever lived in," followed by a long list of grievances about communication breakdowns, perceived indifference after they took your money, and specific incidents involving a manager named Xenia Rivera Nieto. The writer accuses this manager of charging for days past lease expiration despite attempts to return keys during the weekend, and of failing to address issues surrounding the return of a portion of a deposit. This post is paired with broader complaints about a leasing office that appears slow to acknowledge and resolve concerns, even with repeated attempts and extended timelines.
A large cluster of reviews focus on pest problems and related maintenance issues. Multiple tenants report roach infestations that persist despite pest control visits, sometimes describing a weekly or near-weekly level of sightings. Some residents indicate that pumps, cabinets, and general building infrastructure contribute to damp, mold-prone, and unwelcoming conditions, with notes about old kitchen cabinets being damp or rotten and water intrusion during rain. The problem is not just cosmetic; some residents characterize it as a safety and health concern, making daily living uncomfortable and raising questions about the sufficiency and frequency of pest control and preventative measures.
Safety and privacy concerns also feature prominently in several accounts. Instances of maintenance personnel entering apartments without notice are described as terrifying experiences for tenants, particularly for women living alone. Reports recount returning home to find footprints across floors, fans blasting, partial openings of walls, broken lamps, and a sense that someone may still be inside. The lack of timely responses to emergency calls or emails compounds the fear, leaving residents feeling unsafe and disrespected in their own homes. The broader safety narrative includes observations about insufficient security, limited cameras, and the presence of homeless individuals in common areas such as stairwells or laundry rooms, which some tenants interpret as a threat to their safety.
Utility and parking frustrations add to the negative sentiment. A number of residents complain about water outages and the perception that the property's utilities are not well managed, including references to unmetered water billed according to apartment size and high monthly utility costs. Parking incentives and penalties also come under fire; residents note a $50 charge for non-reserved parking, with late-night returns leading to trouble finding a spot and the risk of towing. Package theft and the perceived futility of the staff's response to such incidents further dampen the living experience for some tenants, who feel let down by the security and accountability of the property's infrastructure.
Finally, several reviews reflect on the long arc of a tenancy: improvements during the early years gave way to steady declines as management changed and newer, younger staff replaced seasoned leaders. One reviewer notes that, when a long-time, seasoned manager (Bridgette) was present, the community frequently hosted events and built a sense of community; after that person's departure, the tone shifted to a more strained, less coordinated operation. Leases, deposits, and repairs become entangled in a frustrating pattern of delays, miscommunications, and perceived neglect, including chronic elevator outages and interminable wait times for repairs.
In sum, the property emerges as a place with pockets of strong, client-centered service and genuine appreciation for responsive staff, especially those who actively communicate and follow through on work orders. Yet it is also a site of persistent and multifaceted challenges: perceived mismanagement and unprofessional conduct from some in leadership, pervasive pest and maintenance issues, troubling privacy and safety concerns around maintenance access, and financial or operational practices that leave some residents feeling misled or unfairly treated. For anyone considering moving here, the contrasting experiences suggest a careful, nuanced appraisal - visiting in person, verifying current management practices, and asking pointed questions about pest control, security, maintenance workflows, and how emergency issues are handled.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (6 miles away) Washington Dulles International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in the vibrant city of Alexandria, Virginia, My Home Your Home Assisted Living offers a comfortable and supportive living environment for seniors. Our community provides a range of amenities and care services to ensure that residents can enjoy a fulfilling and enriching lifestyle.
Our spacious dining room is an inviting space where residents can gather to enjoy delicious meals prepared by our professional chefs. The fully furnished apartments provide a cozy and welcoming atmosphere, allowing residents to feel at home from the moment they arrive. For those who enjoy spending time outdoors, our beautiful garden offers a tranquil space to relax and connect with nature.
At My Home Your Home Assisted Living, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping staff ensures that each apartment is kept tidy and well-maintained, allowing residents to focus on enjoying their day-to-day activities.
We also offer move-in coordination services to make the transition into our community as smooth as possible. Our team is available to assist with any logistical needs or concerns, ensuring that residents feel supported throughout the moving process.
Residents have access to outdoor spaces where they can engage in various activities or simply relax amidst nature's beauty. For those who wish to stay connected with friends and family or remain up-to-date with current events, we provide telephone and Wi-Fi/high-speed internet services.
Our highly trained caregivers are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical care for our residents, offering peace of mind both for them and their loved ones.
Proper nutrition is essential for overall health, which is why we provide specialized dietary options including diabetes diets and accommodations for special dietary restrictions. Residents can look forward to enjoying delicious meals prepared by our talented culinary team.
Transportation arrangements are made for medical appointments while transportation nearby grants easy access for various needs such as shopping trips or social outings. Additionally, we schedule daily activities to promote socialization, engagement, and overall well-being.
Surrounded by a variety of amenities, our community is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and theaters. This ensures that residents can easily explore the local area and engage in enjoyable activities.
At My Home Your Home Assisted Living in Alexandria, VA, we strive to create an environment where residents can live with independence, dignity, and peace of mind. With our range of amenities and personalized care services, we are committed to providing exceptional quality of life for each individual in our community.
My Home Your Home Assisted Living is located at 6060 Tower Ct # 208, Alexandria, VA 22304 in Alexandria city, Virginia
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