1071 Vt Route 15, Westford, VT 05494
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The facility did not return calls after two days of repeated attempts to reach its administrators and head nurse. The reviewers felt ignored and believed the facility would not be responsive after receiving their business. They questioned how the facility would handle their money if it wouldn't even answer inquiries beforehand. Voicemails were left, but none were returned, and staff were never available. Because of the lack of communication, they chose to look elsewhere.A+ seems to have drawn a lot of attention in the opening line, but the tone that follows quickly undercuts that positive badge. The writer comes to Second Spring with a straightforward, businesslike goal: to learn about the facility and consider its suitability for a loved one who would be living there. The initial intent isn't to praise or condemn blindly, but to gather enough information to make an informed choice. In that spirit, the reviewer sets out to do due diligence, hoping to become a potential client rather than just a casual observer.
What unfolds over the next couple of days is a steady drumbeat of frustration. The reviewer describes two full days spent making repeated calls to the facility's administration and to the head nurse, yet not a single call is returned. This isn't a single missed connection or an isolated mishap; it's presented as a persistent pattern. The writer emphasizes the lack of response as the core experience, painting a picture of a process that feels one-sided from the outset. The effort to engage with the facility becomes a test of whether they are even willing to engage with a prospective client, let alone a family in need.
The situation grows even more consequential when work obligations are factored in. The reviewer recounts missing work in hopes of visiting the facility, underscoring the seriousness of their intentions and the level of commitment they were prepared to invest. The inability to secure a simple conversation or a meeting becomes more than a scheduling problem - it becomes a signal about how the facility might treat families once a relationship has been established, or once money has exchanged hands. The absence of timely communication therefore takes on an existential weight: if the facility won't even pick up the phone to discuss care before money changes hands, what does that imply about accountability and service later on?
In a pointed moment that crystallizes the reviewer's concern, they pose a direct question in a voicemail: if a facility won't bother to return calls from someone who wants to do business, how will they handle families once they are responsible for payments? It's not just about inconvenience; it's about trust and the predictability of care. The question is matter-of-fact but loaded with concern, suggesting that the reviewer sees a potential pattern of neglect or indifference that would be very difficult to overlook if they ever needed ongoing support or responsive communication during a stressful time.
The experience culminates in a decisive decision: the reviewer resolves to look elsewhere for care. The lack of communication becomes the determining factor, overriding any preliminary positives that might have existed. It's clear that for this family, responsiveness isn't a nice-to-have feature - it's a non-negotiable baseline. If a facility can't manage basic outreach before any formal commitment, the reviewer reasons, it's reasonable to distrust how it would handle questions, concerns, or emergencies once care has begun.
The closing sentiment reinforces the overall cautionary tone. The reviewer notes that if the facility won't engage with a potential client now, there's little reason to expect future accessibility or courtesy. The final remark, "Neither will you," serves as a stark reminder to readers that the same pattern of unresponsiveness could extend to them as well. It's a blunt warning about the importance - and the consequences - of clear communication in choosing a place for a loved one's care.
In sum, the experience described paints a portrait of poor responsiveness and missed opportunities to connect with Second Spring. The reviewer's impression is that the facility's communication gaps are so pronounced that they erase any initial possibilities for trust or confidence. The decision to walk away is framed not as a knee-jerk blow to the facility's reputation, but as a deliberate choice grounded in the practical realities of timing, accessibility, and the fundamental expectation that a potential caregiver will be reachable and engaged before money changes hands. The message lands with a clear warning: when consideration turns into consultation, and consultation into silence, the outcome is unlikely to inspire faith in the service that follows.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burlington International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Second Spring North is an exceptional assisted living community located in the serene town of Westford, VT. Our community offers a range of amenities and care services to ensure that each resident enjoys a comfortable and fulfilling lifestyle.
The dining room at Second Spring North provides a wonderful atmosphere for residents to enjoy delicious meals prepared by our talented culinary team. Residents can savor their meals while socializing with friends and enjoying the beautiful views of our garden. Additionally, our dining staff can accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
Each apartment at Second Spring North is fully furnished, providing residents with a cozy and welcoming space to call home. Our dedicated housekeeping team ensures that apartments are kept clean and tidy, allowing residents to focus on enjoying their time in our community.
Our community also boasts an array of outdoor spaces where residents can relax and soak up the natural beauty surrounding us. Whether it's taking a leisurely stroll through our gardens or spending time on our terrace, residents have plenty of opportunities to connect with nature.
At Second Spring North, we understand the importance of staying connected in today's digital world. Therefore, we offer telephone services and Wi-Fi/high-speed internet throughout our community, allowing residents to easily stay in touch with loved ones or browse the web at their convenience.
Care services at Second Spring North are designed to meet each resident's individual needs. Our compassionate staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive any necessary medical attention or treatments. Furthermore, medication management is provided to help residents stay on top of their prescribed medications.
To keep residents engaged and entertained, we offer scheduled daily activities that cater to various interests and abilities. These activities provide opportunities for socialization and mental stimulation while promoting overall well-being.
In terms of convenience, Second Spring North is situated near several essential establishments. There are pharmacies and physicians in close proximity, ensuring that residents have easy access to necessary medical services. Additionally, there are restaurants nearby for residents who prefer dining out or exploring local cuisine.
At Second Spring North, we strive to provide a supportive and enriching environment where each resident can thrive. Our comprehensive amenities, care services, and convenient location make us an ideal choice for individuals seeking assisted living in Westford, VT.
Westford, Vermont is a peaceful and well-connected community with a variety of amenities to support senior living. With several reputable restaurants such as Angelina's and 158 Main Restaurant & Bakery, you can enjoy delicious meals without traveling too far. Additionally, there are pharmacies like Kinney Drugs and medical facilities like Family Practice Associates nearby for easy access to healthcare services. Outdoor enthusiasts will appreciate the proximity to parks like Jeffersonville Dog Park and Smugglers Notch State Park for leisurely walks or activities. For spiritual nourishment, there are places of worship such as Ascension Church and Blessed Sacrament Church in the area. Transportation is convenient with Liquid Measurement Systems and Burlington International Airport just a short distance away. Overall, Westford offers a comfortable and convenient environment for seniors looking to settle down in a welcoming community.
Second Spring North is located at 1071 Vt Route 15, Westford, VT 05494 in Chittenden County, Vermont
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