Silverleaf In-Home Care

Pros

• Patty and the Silver Leaf team are described as a blessing to families and consistently go above and beyond.
• They enabled a mother to remain at home until her time to depart through compassionate in-home care.
• The caregivers were loving and professional, coordinating well with visiting nurses and hospice.
• Clients express deep gratitude for Patty and her team for guidance and support during difficult times.
• Patty's distinctive leadership style is noted, but her care and dedication made a meaningful difference.
• Patty is described as generous and patient, with a genuine intent to help where she can.
• Melissa's housekeeping and socialization visits are reliable, caring, and eagerly anticipated.
• Silver Leaf's caregivers are warm, professional, and tuned in to clients' needs, delivering as promised.

Cons

• Patty is extremely rude.
• The reviewer claimed that the business dissuades or excludes people who are different or have tattoos.
• There was incongruence in the care process, described as competition introduced by a family friend.
• The reviewer felt that clients could be served more and that greater attentiveness was needed.

Review

The collection of experiences with Silver Leaf Home Care paints a picture of a team that many families came to rely on in moments of deep vulnerability and difficult decisions. One family speaks of a blessing during a painful chapter - Alzheimer's took its toll on their mother, yet Patty and her caregivers went well beyond the call of duty to help. They describe the caregivers as loving and professional, staying by their mother's side as her condition evolved, and even enabling her to remain at home through the end of her life. In their words, Silver Leaf became a trusted presence, with a "top group of people" who carried a heavy burden with grace, patience, and unwavering support. The impact of this care extended beyond daily tasks; it touched the family's faith and sense of peace as their mother could stay home in her final days, surrounded by care rather than alone in a facility.

Another family's story centers on a health crisis at a local senior living facility when mom's needs surpassed what the facility could provide. After interviewing three agencies, they chose Patty and the Silver Leaf team for in-home care, and they describe it as the best decision they could have made. From the outset, the caregivers were described as loving and professional, delivering the level of care their mom required. As their mother's condition deteriorated, Silver Leaf caregivers coordinated effectively with Visiting Nurses and Hospice teams, creating a cohesive network of support. The family expresses lasting gratitude and would happily recommend Silver Leaf to anyone facing a challenging situation with a parent or loved one, underscoring the ongoing partnership and trust that formed through the caregiving relationship.

There are also nuanced reflections on the owner's approach to running the business. One reviewer notes that Patty "definitely has her own style of doing things and a way of operating," which they recognized from the start. They credit her with helping a father reconnect with family on the West Coast - a meaningful outcome that intersected with health and emotional well-being. While acknowledging some incongruences - such as a situation where a friend of the family appeared to push for a solution outside of Patty's usual method - the reviewer also emphasizes Patty's genuine care, generosity, and patience. They highlight that Patty's values show in how she prioritizes helping where she can, and in her preference for traditional methods of billing at a time when others might shift to auto-billing. The father?daughter dynamic that developed through Patty's involvement helped reduce isolation, illustrating how the personal touch can foster resilience and connection in difficult times.

Not every experience was without friction, though. A terse note appears among the reviews, describing Patty as "very rude and unprofessional," and asserting that her behavior would deter anyone who is different or has tattoos from engaging with Silver Leaf. This candid critique stands in stark contrast to the warmth and gratitude echoed by other families, and it serves as a reminder that experiences can vary and that personal interactions can color the overall impression of a home-care provider.

Other testimonials reinforce the reliability and warmth of the team in different contexts. One reviewer highlights a 90-year-old mother who receives housekeeping and socialization services, praising the consistency and care of the caregiver, Melissa. The mother looks forward to Melissa's visits, signaling a routine that brings comfort and normalcy to daily life. This small, steady form of support illustrates how Silver Leaf's services extend beyond clinical needs and touch everyday well-being, companionship, and dignity in living.

A separate, highly personal account describes a nationwide crisis requiring immediate and extensive in-home care for both parents while the family was overseas. Patty's initial response stood out: she listened carefully, asked the right questions, and proposed proactive care plans drawn from broad experience and practical common sense. During this trying period, Patty and the Silver Leaf staff showed great kindness toward the parents and helped create a dignified home environment when time was of the essence. The reviewer commends Patty for delivering on promises and for providing dependable, compassionate leadership when plans could have otherwise felt chaotic.

Across these diverse experiences, the overarching sentiment is one of deep appreciation for the human impact of Silver Leaf's care. Families describe caregivers who are not only skilled and professional but also patient, thoughtful, and capable of forming meaningful connections with both patients and their loved ones. They emphasize the comfort of a home-centered approach, the coordination with other health professionals, and the quiet resilience that care teams can cultivate in moments of crisis. Whether the stories are of long-term companionship, critical crisis response, or the everyday acts of kindness that brighten a day, Silver Leaf is portrayed as a company that can make a profound difference when care is most needed. The end result, for many families, is a sense of gratitude, trust, and the assurance that their loved ones are treated with dignity and respect.

This area of Essex Junction, Vermont offers a variety of amenities and services that may be beneficial for seniors looking to settle down in a vibrant community. With multiple cafes nearby such as Jules on the Green and Scout & Co., there are plenty of options for socializing and enjoying a cup of coffee. In terms of healthcare, there are several physicians' offices including UVM Medical Center Adult Primary Care - Essex and pharmacies like CVS and Walgreens within a short distance, providing convenient access to medical services and prescriptions. Additionally, there are restaurants like McDonald's and The Scale for dining out, as well as parks such as Essex Overlook Park for leisurely walks or picnics. For those needing transportation, Burlington International Airport is close by. The proximity to hospitals like The University of Vermont Medical Center also offers peace of mind in case of any medical emergencies. Overall, this area provides a mix of convenience, comfort, and opportunities for social engagement that may appeal to seniors looking for a welcoming community to call home.

Cafes

• Jules on the Green (0.9 miles)
• Green Mountain Coffee (2.8 miles)
• Starbucks (3.1 miles)
• Jericho Cafe & Tavern (4.1 miles)
• Starbucks (5.4 miles)
• Scout & Co. (5.6 miles)
• Starbucks (6.1 miles)

Physicians

• UVM Medical Center Adult Primary Care - Essex (0.9 miles)
• Revision Military (2.2 miles)
• Essex Pediatrics (2.2 miles)
• Evergreen Family Health (3.7 miles)
• Mary Val Palumbo, NP, Gerontological Nurse Practitioner (4.2 miles)
• Essence of Beauty (4.2 miles)
• Vermont Lung Center (4.2 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (2.7 miles)
• UVM Medical Center Pharmacy (4.2 miles)
• Fletcher Allen Pharmacy - Fanny Allen Campus (4.2 miles)
• CVS Pharmacy (5.1 miles)
• Walgreens (5.3 miles)
• Walmart Pharmacy (6 miles)

Restaurants

• McDonald's (1.1 miles)
• Black Flannel Brewing (1.1 miles)
• McDonald's (2.8 miles)
• The Village Scoop (4.2 miles)
• The Scale (4.9 miles)
• Burger King (5.1 miles)
• McDonald's (5.2 miles)

Parks

• Essex Overlook Park (3.4 miles)
• Sharp Park (6.2 miles)

Transportation

• Burlington International Airport (BTV) (5.2 miles)

Hospitals

• UVM Medical Center Neonatal Intensive Care Unit (6.3 miles)
• The University of Vermont Medical Center (6.4 miles)
• Vermont Regional Genetics Center (6.4 miles)
• UVM Medical Center McClure (6.4 miles)
• UVM Medical Center Registration (6.7 miles)

Places of Worship

• St Joseph Church (7.1 miles)