Loretto Home

Pros

• The facility is cleaner than some places visited, and the housekeeping staff works hard to keep things tidy.
• Each resident has a private room, contributing to a comfortable living environment.
• The nursing staff is engaged, caring, and knowledgeable, providing thoughtful care to the residents.
• Meals are delicious and varied, with a focus on quality that avoids an "institutional" feel.
• The new administrator and director of nursing are energetic, pleasant, and cheerful, enhancing the overall atmosphere of the home.
• Residents enjoy a variety of activities organized by the staff, including card games and seasonal trips.
• There is a welcoming courtyard with flower beds and a pavilion for residents to enjoy outdoor time.
• The facility offers supportive services like transportation to medical appointments and assistance with Medicaid applications.
• The presence of snack carts with homemade treats provides additional comfort and care for residents.
• Overall, many families feel at ease knowing their loved ones are in a clean, cheerful, and loving environment at Loretto Home.

Cons

• The facility is understaffed, with only two people on duty for six floors at night, leading to inadequate care.
• The administrator and nursing staff often seem disinterested or unavailable to address concerns from family members.
• Hand hygiene practices are poor, increasing the risk of illness among residents.
• Many patients appear confined to their rooms, lacking adequate activities and engagement.
• The activity director is rarely present and shows impatience when interacting with residents, particularly those with dementia.
• There are concerning safety issues, including residents wandering outside and incidents of aggression among patients.
• The administrative assistant is described as lazy and unpleasant, failing to provide necessary assistance when requested.
• The building appears outdated, with peeling paint and stained ceiling tiles that detract from its overall appearance.

Review

The care and environment in assisted living facilities can vary greatly, as revealed by a collection of reviews concerning the Loretto Home. While some residents and their families have had positive experiences, others express deep concern over the quality of care and management practices. The contrasting opinions offer insight into both the strengths and weaknesses of this facility.

Several individuals noted a troubling lack of attention from administrative staff, particularly after initial contacts that portrayed a warm and welcoming demeanor. One reviewer commented on how the facility's administrator was sweet during admission meetings but later became unavailable or indifferent to concerns raised by family members. This disconnection extended to nursing staff as well, with an LPN described as dismissive regarding medication inquiries. Such behavior raises alarms about the adequacy of care provided, especially in a setting meant for vulnerable elderly residents.

Concerns about infection control practices were highlighted repeatedly, with alarming observations that many staff members did not wash or sanitize their hands between attending to different patients. This negligence poses serious risks to residents' health, particularly in light of previous pandemics like COVID-19. Reviewers observed that residents seemed primarily confined to their rooms with limited social interaction except for instances when they requested drinks or assistance. Critically understaffed shifts further compromised patient care; complaints mentioned as few as two caregivers assigned to six floors during night hours.

Despite these issues, some aspects of the facility were positively reviewed, especially in terms of cleanliness and meal quality. The kitchen staff received praise for preparing delicious food that didn’t carry an “institutional” taste often found in nursing homes. Additionally, housekeeping services were commended for their diligent efforts to keep private rooms tidy despite shared bathroom facilities. The overall ambiance was noted as more homely than other facilities visited by families searching for appropriate placements for their loved ones.

Moreover, certain caregivers stood out amidst the adverse reviews—specifically the nursing staff and resident assistants who provided empathetic hands-on care during difficult times. Several families expressed gratitude toward dedicated nurses who went above and beyond to ensure comfort for residents nearing end-of-life stages. These compassionate actions created some meaningful connections within the facility that were invaluable during emotional periods.

A contrasting viewpoint emerged from those who emphasized positive interactions related to programming and activities offered at Loretto Home. Some relatives described engaging options such as card games, craft lessons, and seasonal events like bus trips around town to admire Christmas lights—all serving to foster community among residents. Families also appreciated elements such as snack carts filled with homemade goodies and coffee stations available throughout the day—small touches that made a difference during visits.

In conclusion, while Loretto Home presents many appealing attributes—from cleanliness and decent meal options to dedicated nursing staff—the experiences shared suggest significant areas needing improvement within its administrative framework and basic caregiving protocols. The mixed feedback indicates it may be wise for prospective residents’ families to weigh these factors heavily before making decisions about placement in this facility.

This part of Rutland, Vermont offers a convenient and accessible location for seniors looking for a peaceful and active community. With multiple parks nearby such as Meadow Street Park and Whites Playground, there are plenty of opportunities for outdoor recreation and relaxation. The area also boasts a variety of places of worship including Alliance Community Fellowship and Church At Rutland, providing spiritual support for residents. In terms of healthcare, there are several physicians' offices and pharmacies in close proximity, ensuring easy access to medical services. Additionally, transportation options like Amtrak and Roy's Taxi make it easy to get around town. For entertainment and dining, Flagship Cinemas Rutland and restaurants like Strange Fellows and Little Harry's offer enjoyable experiences. Nearby cafes such as Leaf Cafe and Juice Amour provide cozy spots to unwind with a cup of coffee. And in case of emergencies, Rutland Regional Medical Center and The Rutland Hospital are just a short distance away for peace of mind. Overall, this neighborhood offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable place to call home.

Parks

• Meadow Street Park (0.1 miles)
• Whites Playground (0.7 miles)
• Main Street Park (0.8 miles)
• Rotary Field (1.3 miles)
• Gifford Woods State Park (10.1 miles)
• Lake St Catherine State Park (13.7 miles)

Places of Worship

• Alliance Community Fellowship (0.2 miles)
• Church At Rutland (0.5 miles)
• Wallingford Congregational Church (9.3 miles)
• Federated Church (9.5 miles)
• Church of Our Savior (11.5 miles)
• A Grace & Faith Family Church (13 miles)
• Revive Church (13 miles)

Physicians

• Veterans Administration Rutland Clinic (0.3 miles)
• Rutland Free Clinic (0.4 miles)
• Rutland Optical (0.5 miles)
• Convenient Medical Care PC (0.8 miles)
• Avada Hearing Care Center (0.8 miles)
• ClearChoiceMD Urgent Care (0.9 miles)
• Green Mountain Oral Surgery - Sherilynn Stofka DDS (1 miles)

Transportation

• Amtrak (0.3 miles)
• Roy's Taxi (0.5 miles)
• Enterprise Rent-A-Car (0.8 miles)
• Cape Air (5.6 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (0.9 miles)
• Beauchamp & O'rourke Pharmacists (1.2 miles)
• Rutland Pharmacy (1.2 miles)
• Wilcox Pharmacy (1.6 miles)
• Wilcox Medical (1.9 miles)
• Walgreens (2.9 miles)

Theaters

• Flagship Cinemas Rutland (0.4 miles)

Restaurants

• Strange Fellows (0.4 miles)
• Rutland Restaurant (0.5 miles)
• Little Harry's (0.5 miles)
• Jones Donuts & Bakery (0.7 miles)
• Vermont Tap House (0.9 miles)
• C J's Suds South (0.9 miles)
• McDonald's (1 miles)

Cafes

• Leaf Cafe (0.4 miles)
• Juice Amour (0.5 miles)
• Starbucks (0.9 miles)
• The Depot Cafe & Bake Shop (9.3 miles)
• Back Country Cafe (10.5 miles)
• Localmotive (13.8 miles)

Hospitals

• Rutland Regional Medical Center (1.2 miles)
• The Rutland Hospital (1.5 miles)