Independent Order-Odd Fellows

Pros

• The facility is very clean and the staff are polite.
• The location offers a nice view of the woods for residents.
• The staff make a strong, positive impression on visitors.
• The care at Gill Home is clean, excellent, and delivered by friendly staff.
• Visiting Gill Home is described as a great experience with residents and staff.
• It is a great place with nice employees, a wonderful view, and engaging activities for residents.
• They take pride in residents' happiness.
• The facility is safe, clean, with yummy food and helpful office staff.
• The nurses are loved by visitors.

Cons

• The reviewer claimed the care was poor for an extended period, with the parent left alone in a room and not offered water for hydration.
• They reported three unnecessary falls resulting in injuries.
• They noted there were only a few professional LNA's and nursing staff attending to the parent.
• They alleged stolen items from the parent's room were purchased by the family.
• They stated they would never admit loved ones to the facility.
• They described being forwarded multiple times and felt that staff did not truly help, likening the experience to a hot potato.

Review

The collection of remarks about Gill Home paints a picture of a facility that inspires strongly divided opinions. On one hand, several reviewers describe serious concerns about safety, hydration, and daily care, while on the other hand a number of guests praise the environment, cleanliness, staff dedication, and the overall atmosphere. The contrasts are stark enough to suggest that experiences at this facility can vary considerably depending on who is at the helm on any given day and which staff members are available.

One of the most pointed and troubling accounts comes from Linda S., who described a period of poor care and insufficient hydration for a loved one. She wrote that her family was monitoring daily care but that her parent was left in a room alone without drinking water for hydration. She mentions three falls with injuries that occurred unnecessarily, and she notes that only a few professional LNA's and nursing staff attended to the resident's needs. Beyond the care concerns, Linda also alleged the theft of items from her parent's room that were purchased by family members, and she stated that she would never admit loved ones to the facility under those conditions. This account highlights fears about safety, attentiveness, and the handling of belongings, which can be deeply distressing for families.

Against this negative background, other reviewers highlight positive experiences that emphasize a welcoming environment and attentive care. Several comments focus on the facility's appearance and ambiance: reviewers describe Gill Home as very clean and well-kept, with polite workers and a pleasant brunch experience on Mother's Day. A nice location with a view of woods is repeatedly mentioned as a pleasant feature for residents, and some reviewers specifically point to outside grounds that look great. The sentiment here is that the physical setting and the demeanor of many staff members contribute to a home-like atmosphere that residents and visitors can enjoy.

There is also strong praise for the staff and the overall quality of care from multiple sources. Phrases such as "I am so impressed with the staff," "clean facility, caring workers," and "clean, excellent care giving, and friendly staff" appear repeatedly. Reviewers mention that visiting is allowed with screening and masks, which many families appreciate for maintaining safety while remaining able to spend time with loved ones. Several accounts emphasize a sense of reliability and trust in the caregivers, with statements about being very pleased with the care their mothers or loved ones receive and recommendations to others who are evaluating facilities in the area.

Additional positive notes focus on the day-to-day life at Gill Home. One reviewer describes the experience as "always a great experience spending time with the residents and staff," and another highlights "great activities for residents" and a strong sense that the facility takes pride in the residents' happiness. The combination of a safe, clean environment and engaging programs for residents is presented as a key strength, contributing to a warm, supportive atmosphere for those living there.

A common thread among the favorable reviews is confidence in the facility's operations and the courtesy of its office staff. Phrases like "awesome office staff" accompany remarks about safe, clean conditions and tasty meals, suggesting that administrative and culinary services are perceived positively by some families. In this vein, some reviewers express a clear preference for Gill Home over other local options, indicating a belief that the combination of atmosphere, safety considerations, and staff demeanor is a differentiator.

Amid the mix of praise and cautionary notes, one reviewer raises concerns about communication and responsiveness. They describe being forwarded multiple times and feeling like it was a "hot potato" to be passed along rather than helped directly. This account serves as a reminder that even in a generally favorable environment, the experience of seeking information and assistance can significantly influence a family's overall impression of the facility.

Toward the end of the set of comments, another reviewer succinctly sums up a positive sentiment: "Love this place and nurses." This line reinforces that, for some families, the combination of compassionate nursing care and the personal connection they feel with the staff can be a decisive factor in forming a favorable view of Gill Home.

Taken together, the reviews present a nuanced portrait of Gill Home. For some families, the facility offers a clean, welcoming environment with attentive staff, engaging activities, and a setting that provides a sense of peace with its woodland views. For others, significant safety and care concerns, including hydration issues, multiple falls, and alleged theft, alongside communication challenges, temper their experience. The contrast suggests that the quality of care at Gill Home may depend heavily on the particular staff on duty and the level of engagement from administration, making thorough visits, direct conversations with caregivers, and careful observation essential for families evaluating this care option.

Located in Ludlow, Vermont, this area offers a variety of amenities and services ideal for senior living. With multiple places of worship nearby, including Ludlow Baptist Church and St James United Methodist Church, residents have access to spiritual support and community engagement. A selection of diverse restaurants like Mojo Cafe and Tacos Tacos provide convenient dining options, while cafes such as Cafe At Delight offer a cozy atmosphere for socializing. Health care needs are easily met with Ludlow Walk-In Care and Ludlow Health Center in close proximity, along with pharmacies like Rite Aid for medication needs. Nearby hospitals include Grace Cottage Hospital and Springfield Hospital for comprehensive medical care. For leisure activities, parks like Ascutney State Park and Emerald Lake State Forest offer opportunities for outdoor recreation, while Springfield Cinemas 3 provides entertainment options. Transportation services from Enterprise Rent-A-Car and Flying Aces Taxi Service ensure easy access to the surrounding area. This vibrant community in Ludlow is a welcoming place for seniors looking to enjoy a comfortable and fulfilling lifestyle.

Places of Worship

• Ludlow Baptist Church (0.2 miles)
• St James United Methodist (3.2 miles)
• North Springfield Baptist Church (9.6 miles)
• Church Of Christ (11.5 miles)
• Renewed Life In Jesus Church (13.7 miles)
• Church of Jesus Christ of Latter Day Saints (14.6 miles)
• Wallingford Congregational Church (14.9 miles)

Restaurants

• Mojo Cafe (0.2 miles)
• DJ'S Restaurant (0.2 miles)
• Hatchery (0.3 miles)
• Tacos Tacos (0.4 miles)
• Du Jour VT (0.4 miles)
• The Killarney (0.5 miles)
• Off The Rails (0.6 miles)

Cafes

• Cafe At Delight (0.2 miles)
• Java Baba's (0.4 miles)

Physicians

• Ludlow Walk-In Care (0.2 miles)
• Ludlow Health Center (0.2 miles)
• Chester Health Center (10.1 miles)
• Connecticut Valley Orthopaedic & Sports Medicine (12.3 miles)
• Health Unlimited (12.3 miles)
• Connecticut Valley Orthopedics & Sports Medicine (17.9 miles)
• Associates In Medicine (17.9 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Ludlow Pharmacy (0.4 miles)
• Springfield Pharmacy (11.8 miles)
• Rite Aid (12.3 miles)
• Rite Aid (16.6 miles)

Hospitals

• Grace Cottage Hospital (10.9 miles)
• Marasa Richard A MD Springfield Hospital (12.3 miles)
• Springfield Hospital (12.4 miles)
• Mountain Valley Medical Clinic (13.6 miles)
• Mt Ascutney Hospital (16 miles)
• Mt Ascutney Hospital and Health Center (16 miles)
• Dartmouth Hitchcock Med Center (17.8 miles)

Transportation

• Enterprise Rent-A-Car (11.9 miles)
• Cape Air (15.3 miles)
• Flying Aces Taxi Service (17.8 miles)

Parks

• Forest & Parks (12.8 miles)
• Ascutney State Park (14.6 miles)
• Mt. Ascutney State Park (14.9 miles)
• Mount Ascutney (16.7 miles)
• Artisans Park (16.8 miles)
• Block Ave Park (17.2 miles)
• Emerald Lake State Forest (17.6 miles)

Theaters

• Springfield Cinemas 3 (12.9 miles)