Springfield Health and Rehabilitation Center
Save105 Chester Road, Springfield, VT 05156
For more information about senior living options: (844) 490-3973
Across the collected reviews, a clear pattern emerges: there is real warmth and dedication from many individual staff members, paired with persistent, frustrating systemic problems that undermine patient care. On one hand, a number of reviewers praise specific caregivers for their patience, kindness, and genuine concern. They describe moments when a CNA or nurse went above and beyond, offered comforting words, or helped a parent or relative with gentle, attentive care. One caregiver is singled out as "an angel" for helping a mom move from a wheelchair to a bed with notable patience and compassion. Another recent administrator is credited with listening, being informative, and conveying real care for the patient's wellbeing. A few families leave confident notes about their loved ones' comfort, the responsiveness of staff during visits, and the professionalism of the care team.
But the praise sits alongside a strong undercurrent of serious concerns about how the facility is managed and staffed. A dominant theme centers on the night shift: reviewers claim that the vast majority of night-shift staff are careless or neglectful, with estimates like 98% of the night crew lacking the attentiveness needed for basic care. There are specific, troubling accusations that some CNAs or LNAs lie to families, misuse call lights by turning them off, and then walk away even after a resident has stated what they need. The result, according to these accounts, is a difficult, often dangerous experience for residents who require timely assistance and consistent supervision.
Staffing levels and management are repeatedly called out as the core issue. Reviewers describe a chronic shortage of certified nurses and aides to cover all shifts, which translates into long wait times for assistance and an inability to respond promptly during meals and daily routines. The sentiment is that when critical moments occur - assistance during meals, help with mobility, or timely response to call lights - the responsibility falls on a few overworked teams rather than the whole facility pulling together. The phrase "all hands on deck" feels almost like a lament about how essential it is for every department to pitch in, especially during mealtimes, but how often that ideal falls short in practice.
There is a tangible sense of frustration with how the facility operates on a day-to-day basis. Reviewers speak of the importance of a coordinated team approach, noting that care requires partnership among CNAs, LPNs, RNs, and other staff, and they see the current structure as insufficient. The call is for better support of staff - better supervision, more help on the floors, and a culture that truly backs caregivers so they can focus on patient care rather than firefighting staffing gaps. This is paired with pleas for stronger and more responsive leadership at the administrative level to ensure care standards aren't compromised during busy periods.
Mealtime dynamics and routine care form a focal point for many observers. Several accounts emphasize that meals should be a coordinated, well-supported time where staff assist with trays, help residents who need assistance at the table, and keep lines of communication open. Instead, some reviewers describe chaotic meal service and inadequate coverage that leads to residents going without the timely help they require. This feeds into broader concerns about the overall efficiency of care delivery, where the perception is that patients aren't receiving the consistent attention and responsiveness that a care facility should provide.
There is also a blend of personal experiences that complicate the overall picture. Some families report positive experiences, with staff being friendly, attentive, and professional, even if not always able to deliver the level of care they want due to systemic constraints. One review mentions a patient who appeared well cared for during a visit and slept peacefully, while another notes that a patient's death occurred soon after a visit - an emotionally charged reminder of how close the line can be between good care and tragedy in a setting where staffing and resources are stretched thin. These anecdotes underscore the human stakes involved and the variability that families experience when visiting or relying on the facility for ongoing care.
In sum, what emerges is a facility where compassionate, capable individuals can be found throughout the staff, and where families repeatedly point to moments of genuine care and relief. Yet those moments are overshadowed, for many reviewers, by systemic shortcomings: chronic understaffing, inconsistent leadership, concerns about the reliability and honesty of some staff, and a pervasive sense that the care environment is strained to the point where basic needs go unmet at times. The strongest call to action woven through the reviews is for stronger support for the staff themselves - more hands on deck, better management, and a culture that consistently prioritizes both resident well-being and the people who care for them. With that combination, reviewers believe, the positive experiences with individual caregivers could become the reliable standard rather than the exception.
The Springfield Health and Rehabilitation Center in Springfield, VT is a skilled nursing facility that provides 24-hour supervision and assistance with activities of daily living for residents. The center offers a comfortable and fully furnished living environment, with amenities such as cable or satellite TV, a dining room, a kitchenette, and access to Wi-Fi/high-speed internet.
The center also prioritizes the well-being of its residents by offering housekeeping services and move-in coordination to ensure a smooth transition into their new home. In addition, there is outdoor space available for residents to enjoy and a garden where they can spend time outdoors.
Care services provided at the facility include assistance with bathing, dressing, and transfers. The staff at the center also coordinates with healthcare providers to ensure that residents receive the appropriate medical care. Medication management is available to help residents stay on track with their prescribed treatments.
The dining experience at the Springfield Health and Rehabilitation Center caters to special dietary restrictions, ensuring that all residents receive meals that meet their specific needs. Additionally, scheduled daily activities are provided for residents to engage in social interaction and pursue personal interests.
Residents have convenient access to nearby amenities such as parks, pharmacies, physicians, restaurants, places of worship, theaters, hospitals, and transportation options for medical appointments.
Overall, the Springfield Health and Rehabilitation Center offers a comprehensive range of care services in a comfortable living environment with various amenities to cater to the needs of its residents.
Located in Springfield, Vermont, this area offers a variety of amenities and services suitable for senior living. Within close proximity, there are reputable physicians such as Connecticut Valley Orthopaedic & Sports Medicine, hospitals like Springfield Hospital and Grace Cottage Hospital, as well as pharmacies including Rite Aid and CVS Pharmacy. Transportation options are also readily available with Enterprise Rent-A-Car and Flying Aces Taxi Service nearby. For dining options, there are restaurants like Black Rock Steakhouse and Country Girl Diner to enjoy. Additionally, there are parks such as Ascutney State Park and Monadnock Park for leisurely outdoor activities. Places of worship like Church Of Christ and St Catherine Church cater to spiritual needs, while cafes such as The Bearse Bakery offer a cozy atmosphere for socializing. Overall, this area provides convenience and a sense of community for seniors seeking a comfortable living environment in Springfield.
Springfield Health and Rehabilitation Center is located at 105 Chester Road, Springfield, VT 05156 in Windsor County, Vermont
Springfield Health and Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, decor, bedroom, television, physical therapy, rehabilitation, exercise equipment, gym, and more.
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