Wintergreen Residential Care Home

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Wintergreen Residential Care Home Wintergreen Residential Care Home

Wintergreen Residential Care Home

3 Union Street, Brandon, VT 05733

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living

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    Overall Review of Wintergreen Residential Care Home

    Pros

    • pro The staff are friendly, caring, and professional.
    • pro The North facility is very clean and well taken care of.
    • pro The owner is nice and accommodating.
    • pro A relative has been at the North facility for about four months and is very happy.
    • pro The facility has ample grounds for residents to walk.

    Cons

    • pro The reviewer claims the facility does not follow standard safety precautions.
    • pro The reviewer claims used needles were left out for days.
    • pro The reviewer says a hair tie was left on a resident's hand for over 10 hours, cutting off circulation.
    • pro The reviewer alleges hygiene supplies and cleaning supplies were mixed.
    • pro The reviewer reports a resident used Lysol as hairspray.
    • pro The reviewer states spoiled milk was left out for days in a resident's room.
    • pro The reviewer notes commodes were left unclean for days.
    • pro The reviewer reports medications were found on the floor.
    • pro The reviewer mentions soiled bedding left in residents' showers for days.
    • pro The reviewer concludes the place is absolutely disgusting and that no human being should be living there or depending on it.

    Review

    One account paints a troubling picture of a care facility where safety practices and day-to-day hygiene appear dangerously lax. The reviewer expresses a strong sense of frustration and alarm, arguing that standard safety precautions are not being followed. They describe a series of hazardous conditions that were visible over several days: used needles left out, a hair tie left on a resident's hand for hours and cutting off circulation, and a disturbing instance of mixing hygiene supplies with cleaning products. The account goes on to note that a resident was observed using Lysol as hairspray, indicating a dangerous and unsanitary environment. Additional concerns include spoiled milk left out for days in a resident's room, commodes that remained unclean for days, medications found on the floor, and soiled bedding left in resident showers for extended periods. The reviewer emphasizes that these observations come from a single CNA they encountered and concludes with a strong judgment that the situation is utterly disgusting, asserting that no human being should have to live in or depend on such conditions and that the staff should be ashamed.

    That same review conveys a sense of personal betrayal and anger, underscoring the belief that the facility is failing in fundamental ways that threaten resident safety and dignity. The language is blunt and accusatory, reflecting a conviction that the environment is dangerous and that the neglect could have serious consequences for residents. The assertion that "that's only from one CNA that was employed there" suggests the observer sees these issues as not merely isolated incidents but indicative of broader systemic problems within the operation, at least based on what they witnessed during their time there. The reviewer's concluding sentiment is one of condemnation and disappointment, urging others to feel outraged and to recognize the breach of basic care standards as a matter of public concern.

    In stark contrast to the negative assessment, another perspective offers a markedly different experience with the facility, focusing on warmth, professionalism, and quality of care. This reviewer describes interactions with the staff as "nothing but great," highlighting qualities such as friendliness, care, and professionalism. The sentiment conveyed is one of trust and satisfaction with how the staff conduct themselves, suggesting that residents receive attentive and courteous service. The tone shifts away from alarm to reassurance, painting a picture of a supportive and respectful caregiving environment.

    Further details from this more favorable account center on the North facility, where the reviewer's relative has been living for about four months and is described as very happy. The space is depicted as clean and well maintained, with ample outdoor space described as "plenty of land to walk around," contributing to a sense of a comfortable and manageable living setting. The positive assessment extends beyond cleanliness and atmosphere to the overall quality of care, implying that residents feel well cared for and secure in their daily routines and surroundings.

    Completing the portrait, the reviewer attributes the positive experience in large part to the staff's demeanor and the ownership's approach. The owner is characterized as "really nice and accommodating," suggesting a responsive leadership style that supports both residents and their families. Taken together, the favorable review presents a picture of a facility where residents feel valued, safe, and well cared for, underscored by a clean environment and accessible outdoor space, with a leadership that appears attentive and cooperative.

    When these two accounts are considered side by side, they reveal a striking discrepancy in perceived conditions within the same care setting. One narrative leans heavily on vivid, alarming specifics about neglect and unsafe practices, while the other emphasizes compassionate staff, cleanliness, and a nurturing atmosphere. This juxtaposition could reflect real differences between locations, shifts, or individual experiences, or it may point to inconsistencies in standards and enforcement within the facility. Regardless of where the truth lies in any particular moment, the contrast underscores the importance of thorough investigation, transparent safety protocols, and ongoing oversight to ensure that all residents receive consistent, high-quality care.

    For families and potential residents, the takeaway is clear: experiences at a care facility can vary dramatically, and it is crucial to conduct personal visits, observe daily routines, meet with the caregiving team, and ask detailed questions about safety practices, cleanliness standards, and incident handling. If concerns similar to those raised in the first account arise, they should be raised promptly with administrators and, if needed, shared with external regulatory bodies or ombudspersons. Simultaneously, even amid concerns, the second account demonstrates that compassionate staff, well-maintained environments, and responsive ownership can create a positive, reassuring living experience for residents.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wintergreen Residential Care Home is a warm and inviting assisted living community located in Brandon, VT. Our residents enjoy a cozy and comfortable environment where they can feel at home.

    Our spacious dining room provides the perfect setting for residents to enjoy delicious meals together. The meals are specially prepared to accommodate any dietary restrictions, ensuring that everyone's needs are met.

    Each of our fully furnished residences offers a peaceful retreat for our residents. They can personalize their space with their own belongings and make it truly feel like home.

    Our beautiful garden area provides a serene outdoor space where residents can relax and enjoy nature. It is the perfect place to spend a sunny afternoon or take a leisurely stroll.

    At Wintergreen Residential Care Home, we understand the importance of maintaining cleanliness and orderliness. Our dedicated housekeeping staff ensures that all common areas and individual residences are kept neat and tidy, allowing our residents to focus on enjoying their time with us.

    In addition to our amenities, we provide comprehensive care services to meet each resident's individual needs. Our experienced staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.

    Medication management is another important aspect of our care services. Our trained staff carefully monitors medication schedules and administers medication as needed.

    We believe in providing a rich social life for our residents, which is why we offer scheduled daily activities. These activities are designed to engage our residents mentally, physically, and socially, promoting overall well-being.

    For the convenience of our residents, we offer transportation arrangements for medical appointments. Additionally, there are pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located nearby.

    At Wintergreen Residential Care Home in Brandon, VT, we pride ourselves on creating a nurturing environment where seniors can thrive while receiving the support they need. Contact us today to learn more about our community and schedule a tour.

    Nearby Places of Interest

    This part of Brandon, Vermont, offers a variety of amenities and services that cater to senior living needs. In terms of healthcare, there are multiple pharmacies nearby such as Walgreens and Rutland County Organics, as well as medical centers like Brandon Medical Center and Neshobe Family Medicine. For emergencies or specialized care, Porter Hospital and Rutland Regional Medical Center are easily accessible. Places of worship like Lifebridge Christian Church and Southern Baptist Convention provide spiritual support for residents. Transportation options include Middlebury State Airport and Roy's Taxi for convenience in getting around. Nearby cafes like The Depot Cafe & Bake Shop offer opportunities for socializing and relaxation. Parks like Rotary Field and Main Street Park provide green spaces for outdoor activities. Overall, this area presents a well-rounded community with resources to support senior living comfortably.

    Pharmacies

    • Walgreens (0 miles)
    • Rutland County Organics (1.8 miles)
    • Wilcox Medical (13.9 miles)
    • Beauchamp & O'rourke Pharmacists (14.1 miles)
    • Walgreens (14.1 miles)
    • Walgreens (14.2 miles)
    • Walmart Pharmacy (14.3 miles)

    Restaurants

    • Red Clover Ale (0.2 miles)
    • Ramunto's Brick Oven Pizza (0.5 miles)
    • American Brewers Guild (6.9 miles)
    • Paddlers Pub (7.6 miles)
    • Waterhouse Marina & Tavern (7.6 miles)
    • Franklin's (9.6 miles)
    • Lake House Pub & Grille (10.9 miles)

    Physicians

    • Brandon Medical Center (0.8 miles)
    • Neshobe Family Medicine (1.4 miles)
    • Primary Care (1.4 miles)
    • World Neurology Foundation (8.2 miles)
    • Vermont Natural Family Health (9.2 miles)
    • Integrated Medicine (13.5 miles)
    • Rutland Free Clinic (13.9 miles)

    Hospitals

    • Porter Hospital (1.4 miles)
    • Porter Hospital (14.6 miles)
    • Porter Hospital ICU (14.6 miles)
    • Rutland Regional Medical Center (15.1 miles)
    • The Rutland Hospital (15.1 miles)

    Places of Worship

    • Lifebridge Christian Church (1.8 miles)
    • Southern Baptist Convention (7.3 miles)
    • Barth Family Ministries (11 miles)
    • East Middlebury United Methodist Church (12.2 miles)
    • United Church of Benson (12.7 miles)
    • Federated Church (13.5 miles)
    • Alliance Community Fellowship (14.2 miles)

    Transportation

    • Perry Institute For Marine Science (11 miles)
    • Middlebury State Airport (6B0) (13.1 miles)
    • Roy's Taxi (13.8 miles)
    • Amtrak (14.2 miles)
    • Enterprise Rent-A-Car (14.8 miles)

    Cafes

    • The Depot Cafe & Bake Shop (13.4 miles)
    • Starbucks (14.1 miles)
    • Leaf Cafe (14.2 miles)
    • Juice Amour (14.2 miles)

    Parks

    • Rotary Field (13.5 miles)
    • Forest Parks & Recreation Department (13.5 miles)
    • Whites Playground (14.3 miles)
    • Meadow Street Park (14.3 miles)
    • Main Street Park (14.4 miles)
    • Rochester Park (14.9 miles)

    Theaters

    • Flagship Cinemas Rutland (14.4 miles)

    Frequently Asked Questions

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