Wintergreen Residential Care Home
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3 Union Street, Brandon, VT 05733
For more information about senior living options: (844) 490-3973
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One account paints a troubling picture of a care facility where safety practices and day-to-day hygiene appear dangerously lax. The reviewer expresses a strong sense of frustration and alarm, arguing that standard safety precautions are not being followed. They describe a series of hazardous conditions that were visible over several days: used needles left out, a hair tie left on a resident's hand for hours and cutting off circulation, and a disturbing instance of mixing hygiene supplies with cleaning products. The account goes on to note that a resident was observed using Lysol as hairspray, indicating a dangerous and unsanitary environment. Additional concerns include spoiled milk left out for days in a resident's room, commodes that remained unclean for days, medications found on the floor, and soiled bedding left in resident showers for extended periods. The reviewer emphasizes that these observations come from a single CNA they encountered and concludes with a strong judgment that the situation is utterly disgusting, asserting that no human being should have to live in or depend on such conditions and that the staff should be ashamed.
That same review conveys a sense of personal betrayal and anger, underscoring the belief that the facility is failing in fundamental ways that threaten resident safety and dignity. The language is blunt and accusatory, reflecting a conviction that the environment is dangerous and that the neglect could have serious consequences for residents. The assertion that "that's only from one CNA that was employed there" suggests the observer sees these issues as not merely isolated incidents but indicative of broader systemic problems within the operation, at least based on what they witnessed during their time there. The reviewer's concluding sentiment is one of condemnation and disappointment, urging others to feel outraged and to recognize the breach of basic care standards as a matter of public concern.
In stark contrast to the negative assessment, another perspective offers a markedly different experience with the facility, focusing on warmth, professionalism, and quality of care. This reviewer describes interactions with the staff as "nothing but great," highlighting qualities such as friendliness, care, and professionalism. The sentiment conveyed is one of trust and satisfaction with how the staff conduct themselves, suggesting that residents receive attentive and courteous service. The tone shifts away from alarm to reassurance, painting a picture of a supportive and respectful caregiving environment.
Further details from this more favorable account center on the North facility, where the reviewer's relative has been living for about four months and is described as very happy. The space is depicted as clean and well maintained, with ample outdoor space described as "plenty of land to walk around," contributing to a sense of a comfortable and manageable living setting. The positive assessment extends beyond cleanliness and atmosphere to the overall quality of care, implying that residents feel well cared for and secure in their daily routines and surroundings.
Completing the portrait, the reviewer attributes the positive experience in large part to the staff's demeanor and the ownership's approach. The owner is characterized as "really nice and accommodating," suggesting a responsive leadership style that supports both residents and their families. Taken together, the favorable review presents a picture of a facility where residents feel valued, safe, and well cared for, underscored by a clean environment and accessible outdoor space, with a leadership that appears attentive and cooperative.
When these two accounts are considered side by side, they reveal a striking discrepancy in perceived conditions within the same care setting. One narrative leans heavily on vivid, alarming specifics about neglect and unsafe practices, while the other emphasizes compassionate staff, cleanliness, and a nurturing atmosphere. This juxtaposition could reflect real differences between locations, shifts, or individual experiences, or it may point to inconsistencies in standards and enforcement within the facility. Regardless of where the truth lies in any particular moment, the contrast underscores the importance of thorough investigation, transparent safety protocols, and ongoing oversight to ensure that all residents receive consistent, high-quality care.
For families and potential residents, the takeaway is clear: experiences at a care facility can vary dramatically, and it is crucial to conduct personal visits, observe daily routines, meet with the caregiving team, and ask detailed questions about safety practices, cleanliness standards, and incident handling. If concerns similar to those raised in the first account arise, they should be raised promptly with administrators and, if needed, shared with external regulatory bodies or ombudspersons. Simultaneously, even amid concerns, the second account demonstrates that compassionate staff, well-maintained environments, and responsive ownership can create a positive, reassuring living experience for residents.
Wintergreen Residential Care Home is a warm and inviting assisted living community located in Brandon, VT. Our residents enjoy a cozy and comfortable environment where they can feel at home.
Our spacious dining room provides the perfect setting for residents to enjoy delicious meals together. The meals are specially prepared to accommodate any dietary restrictions, ensuring that everyone's needs are met.
Each of our fully furnished residences offers a peaceful retreat for our residents. They can personalize their space with their own belongings and make it truly feel like home.
Our beautiful garden area provides a serene outdoor space where residents can relax and enjoy nature. It is the perfect place to spend a sunny afternoon or take a leisurely stroll.
At Wintergreen Residential Care Home, we understand the importance of maintaining cleanliness and orderliness. Our dedicated housekeeping staff ensures that all common areas and individual residences are kept neat and tidy, allowing our residents to focus on enjoying their time with us.
In addition to our amenities, we provide comprehensive care services to meet each resident's individual needs. Our experienced staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.
Medication management is another important aspect of our care services. Our trained staff carefully monitors medication schedules and administers medication as needed.
We believe in providing a rich social life for our residents, which is why we offer scheduled daily activities. These activities are designed to engage our residents mentally, physically, and socially, promoting overall well-being.
For the convenience of our residents, we offer transportation arrangements for medical appointments. Additionally, there are pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located nearby.
At Wintergreen Residential Care Home in Brandon, VT, we pride ourselves on creating a nurturing environment where seniors can thrive while receiving the support they need. Contact us today to learn more about our community and schedule a tour.
This part of Brandon, Vermont, offers a variety of amenities and services that cater to senior living needs. In terms of healthcare, there are multiple pharmacies nearby such as Walgreens and Rutland County Organics, as well as medical centers like Brandon Medical Center and Neshobe Family Medicine. For emergencies or specialized care, Porter Hospital and Rutland Regional Medical Center are easily accessible. Places of worship like Lifebridge Christian Church and Southern Baptist Convention provide spiritual support for residents. Transportation options include Middlebury State Airport and Roy's Taxi for convenience in getting around. Nearby cafes like The Depot Cafe & Bake Shop offer opportunities for socializing and relaxation. Parks like Rotary Field and Main Street Park provide green spaces for outdoor activities. Overall, this area presents a well-rounded community with resources to support senior living comfortably.
Wintergreen Residential Care Home is located at 3 Union Street, Brandon, VT 05733 in Rutland County, Vermont
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