Heritage Gardens Of Springville

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Heritage Gardens Of Springville

321 East 800 South, Springville, UT 84663

For more information about senior living options: (844) 490-3973

4.5 from 15 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of Heritage Gardens Of Springville

    Pros

    • pro Heritage Gardens treats residents like family with kindness, tenderness, and patience.
    • pro Rebecca and the staff keep families informed and involved.
    • pro A hospice nurse praised the nursing staff for exceptional care.
    • pro Rebecca, Sarah, and Jackie are kind, compassionate, gentle, and playful with residents.
    • pro Heritage Gardens offers a warm, home-like atmosphere, not a cruise-ship feel.
    • pro The facility is clean, well-maintained, and smelling pleasant.
    • pro The owners are on-site and take great pride in the facility.
    • pro Care is customized to each resident and their family, with many personal touches.
    • pro The staff speak directly to residents and offer simple choices to support autonomy.
    • pro Tours reveal a high standard of cleanliness, tasteful d?cor, and a welcoming vibe.

    Cons

    • pro They would never recommend this place to anyone.
    • pro The reviewer claimed that residents would be neglected and there is nothing for them to do but lie in bed or watch TV all day.
    • pro The nurse Kristy was extremely rude and the owner seemed fake.
    • pro Heritage Gardens looks nice, but that is all they have to offer.
    • pro They would never place their family there.

    Review

    Heritage Gardens has consistently emerged in many families' experiences as a place that feels less like a sterile institution and more like a caring, homey environment. Across several accounts, loved ones found themselves welcomed into a community where warmth, patience, and thoughtful communication were the order of the day. One family spoke of eight months that felt almost fairy-tale-like for their mother-in-law: she was treated "like a princess," with staff who were kind, tender, and wonderfully patient. They highlighted Rebecca's steady updates as a lifeline - keeping everyone in the loop about what was happening - and they credited the entire team for taking good care of both the resident and her family. The hospice nurse who visited the family's loved one reinforced a powerful compliment: the nurses at Heritage Gardens cared for their patient exceptionally well, perhaps better than anywhere the nurse had seen before.

    Another family described the stay as short but profoundly positive. They emphasized the facility's cleanliness and the pleasant scent that greeted you upon entering, noting that Rebecca, in particular, demonstrated a deep concern for the wellbeing of residents and staff alike. They recalled Jackie as a figure of kindness and love toward the residents, underscoring a sense that the staff approached caregiving with genuine affection. Importantly, this account framed Heritage Gardens as a place that isn't trying to be fancy or luxurious, but rather a home-like atmosphere where normal, loving home care routines - occasional concerts, barbecues, or activities - were available without overwhelming the residents with nonstop entertainment. The overall sentiment was gratitude for the positive impact on their mother.

    Several statements emphasized the tangible day-to-day atmosphere: a staff that was helpful, friendly, and quick to respond when needed; a place that was always clean and with a pleasant aroma; and a care team that treated residents with dignity. People repeatedly described the environment as welcoming and easy on the senses - clean, smelling nice, and inviting. The sentiment extended beyond the physical space to the people who inhabit it: Rebecca, Sarah, and Jackie were singled out for their kindness, compassion, gentleness, and even playfulness when interacting with residents who may have Alzheimer's. The caregivers were said to speak directly to residents, offering simple choices whenever feasible, which made a meaningful difference for those navigating memory challenges. The overall tone in these accounts is one of calm, genuine care, and professional competence.

    Several testimonials highlighted overarching themes of excellence in care and nourishment. Phrases like "excellent care," "wonderful food," and a "peaceful, nurturing environment" appear repeatedly, along with praise for staff who are kind, caring, and professional. The people sharing these experiences spoke of Heritage Gardens as a place where you would hope to entrust your loved ones, emphasizing that the care provided aligns with what families desire when they worry about aging or illness - competent, compassionate, and attentive service from people who truly care. One family even captured a sentiment seen across multiple comments: the staff seem to value the relationships they form with residents and their families, often expressing gratitude for being trusted with their loved ones.

    The strongest endorsements come from families who have encountered Heritage Gardens multiple times. One reviewer shared that they have had their mother in several assisted-living facilities over the years, and Heritage Gardens stands out as the favorite: genuine, caring staff; owners who are on site and take pride in the facility; seasonal decorations; a spotless environment; and a facility that "smells nice." The owners' direct involvement and the sense that the place is run with heart created a strong impression that resonated with families who repeatedly chose Heritage Gardens for their loved ones. The combination of cleanliness, a welcoming aura, and a homelike feel contributed to the sense that this is where families feel comfortable placing someone they care about.

    Not every account, however, was without conflict or concern. One reviewer recounted a contrasting experience after visiting another facility, noting that Heritage Gardens' leadership and team offered a breath of fresh air: the care was customizable for each individual and family, with many personal touches that were hard to enumerate. Yet another voice presented a stark warning: they would not recommend Heritage Gardens, citing neglect and a lack of meaningful activity for their loved one, along with a nurse they described as rude and an owner who seemed fake. This perspective also mentioned practical concerns, such as a desire for more varied outings beyond doctor visits - library trips or park outings, for example - suggesting that while the home atmosphere was comforting, some residents could benefit from more opportunities to engage with the outside world.

    Additional comments highlighted the everyday reality of care. Some reviewers noted the place's professional staffing and the clean, well-kept living areas, with praise for Rebecca's personal conversations and genuine hospitality. One reviewer even described a scenario where, if faced with a difficult choice, Heritage Gardens would be a preferred solution for a beloved family member. In contrast, another note warned that for certain loved ones, the emphasis on appearances - fancy decorations and a polished facility - could overshadow the need for meaningful activities; a resident who seemed low-maintenance and who preferred quiet activity might be better suited to a different setting. These mixed opinions underscore that while Heritage Gardens can deliver remarkable, home-like care for many, it may not align with every family's expectations or every resident's needs.

    Across the board, those who toured the facility and met the owners spoke of a warm, welcoming environment. People described an aura that felt warm, bright, and inviting, with common areas furnished beautifully and thoughtfully designed with modern touches. Staff members were frequently described as feeling like family, and the location in a quiet neighborhood added to the sense of safety and calm. The consistency of these experiences - clean facilities, compassionate care, owner involvement, and a home-like atmosphere - left many families convinced that Heritage Gardens could be the right fit for their loved ones. Still, the presence of dissenting voices served as a reminder that every family must weigh personal priorities, the need for social engagement, and the importance of a facility's daily rhythm when choosing the best possible home for a aging relative.

    Features

    Housing

    • 30 resident community capacity 30 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Gardens Of Springville in Springville, UT is an assisted living community that provides a comfortable and convenient living environment for seniors. The community offers a range of amenities to ensure the well-being and enjoyment of residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to keep the living spaces clean and tidy.

    Residents at Heritage Gardens Of Springville receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical care. Medication management services are available to ensure that medications are taken properly.

    The community places importance on nutrition and offers special dietary options for those with specific restrictions, including diabetes diets. Meals are prepared and served by the staff, providing delicious and nutritious options for residents.

    Heritage Gardens Of Springville promotes mental wellness through its mental wellness program, which includes activities aimed at stimulating cognitive function and promoting emotional well-being. Resident-run activities are also organized regularly to promote socialization among residents. Additionally, scheduled daily activities provide opportunities for engagement and entertainment.

    The community's location offers convenience with numerous amenities nearby. There are cafes, restaurants, parks, pharmacies, physicians' offices, places of worship, theaters, hospitals, and transportation options all within close proximity. This allows residents easy access to various services and recreational opportunities.

    Overall, Heritage Gardens Of Springville provides a comfortable assisted living environment with comprehensive care services and amenities designed to enhance the quality of life for its residents.

    Nearby Places of Interest

    Hospitals

    • Utah Valley Hearing and Balance (0.3 miles)
    • Intermountain Health Care (1.2 miles)
    • Levi J. Berry, DPM - Canyon Foot and Ankle (4.5 miles)
    • Utah Valley Hospital (7.2 miles)

    Restaurants

    • Jake's Brookside (0.4 miles)
    • Strap Tank Brewery (2 miles)
    • Del Taco (2 miles)
    • McDonald's (2.1 miles)
    • Cracker Barrel (2.4 miles)
    • Chili's Grill & Bar (2.9 miles)
    • Chick-Fil-A (3 miles)

    Physicians

    • Hobble Creek Medical Clinic (0.4 miles)
    • Intermountain Healthcare (0.5 miles)
    • Intermountain Medical Group (1.2 miles)
    • Intermountain Instacare Springville (1.2 miles)
    • Canyon View Medical Group (1.2 miles)
    • Young Hearing (1.3 miles)
    • Springville Dermatology and Diagnostics (1.5 miles)

    Pharmacies

    • Art City Pharmacy (0.5 miles)
    • Walgreens (0.5 miles)
    • SOS Drug Store (0.6 miles)
    • Smith's Food & Drug (1.4 miles)
    • Maple Mountain Pharmacy (2.2 miles)
    • Macey's, Happy Shopping (3.3 miles)
    • Macey's Food & Pharmacy (3.3 miles)

    Parks

    • Spring Acres Arts Park (1 miles)
    • Springville Community Park (1.9 miles)
    • Mapleton City Park (2.3 miles)
    • Bartholomew Park (2.6 miles)
    • Ira Allen Park Mapleton Utah (3 miles)
    • Spanish Fork Dog Park (4.1 miles)
    • Bicentennial Park (4.3 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (1.1 miles)
    • Church of Jesus Christ of Latter-Day Saints the, Wards, Spring Creek, Eighteenth (1.5 miles)
    • Church of Jesus Christ of Latter Day Saints (2.4 miles)
    • Church of Jesus Christ of Latter Day Saints (4.6 miles)
    • Provo City Center Temple (6.1 miles)
    • Church of Jesus Christ of Latter Day Saints (7 miles)

    Theaters

    • Cinemark Spanish Fork And Xd (2.8 miles)
    • Cinemark 16 (5.3 miles)

    Transportation

    • Enterprise Rent-A-Car (3 miles)
    • UTA FrontRunner Provo Station (5.7 miles)

    Cafes

    • Starbucks (3.1 miles)

    Frequently Asked Questions

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