Senior Helpers I

Pros

• The caregiver from Senior Helpers has gotten to know the needs of the client and provides consistent, high-quality care.
• The staff at Senior Helpers showed compassion and handled an emergency situation promptly.
• The home health company provided excellent care and maintained good communication with the family.
• The service from Senior Helpers was able to provide assistance on time and with respect for the client.
• The community at Senior Helpers is outstanding, with a clean environment and plenty of activities offered.
• The staff at Senior Helpers is friendly during home visitations.
• Most of the caregivers from Senior Helpers were kind and competent in their care.
• One caregiver received special praise from a client's family for their exceptional care.

Cons

• The current caregivers never do any cleaning and are definitely not self-starters.
• This has been a very frustrating experience.
• We are not happy with Senior Helpers at all.
• It took the agency three weeks to get a replacement caregiver.
• The caregiver had an accent and my grandmother was unable to communicate with her.

Review

Senior Helpers is a home health care service that has garnered positive feedback from its clients. One family decided to switch to Senior Helpers from another company three months ago, despite the slightly higher price per hour. They found that the extra cost was worth it because of the consistent and personalized care their mother received. The caregiver took the time to understand her needs and even went above and beyond by taking her on drives, including a special visit to the cemetery on Memorial Day. This level of care truly touched the family, and they are grateful for their decision to switch providers.

In another review, a client shared their last-minute emergency situation where they needed care for their brother after a hospital stay. The staff at Senior Helpers showed compassion and handled the situation immediately. The client could feel their genuine concern in helping find suitable care for their loved one. This prompt response during a difficult time left them deeply appreciative.

While most reviews were positive, there were some aspects that could be improved upon. One family found it challenging when their assigned caregiver struggled with staying awake during shifts. Additionally, they mentioned a language barrier issue that should have been addressed beforehand. Despite these concerns, they still recommended Senior Helpers as a valuable service for finding reliable caregivers.

On the other hand, one review expressed nothing but satisfaction with the care provided by Senior Helpers. The quality of care was excellent, ensuring comfort for their loved one. Punctuality and clear communication impressed this particular family, leading them to highly recommend the service.

Another client shared how satisfied they were with Senior Helpers' assistance in caring for their father. The caretaker was respectful and helpful with personal care tasks and light house responsibilities. The reviewer's parents expressed happiness at receiving compassionate support from someone trustworthy.

A community using Senior Helpers also left an outstanding review commending both the staff and environment provided by this home health company. They noted cleanliness as well as an abundance of activities available for residents' overall well-being. This review highly recommended Senior Helpers as a great value for the money.

While most reviews were positive, there were some negative experiences. One client expressed disappointment with the agency's lack of accommodation for their grandmother's hearing impairment. Despite explicitly requesting a caregiver without an accent, the agency sent someone who couldn't effectively communicate with their grandmother. It took three weeks to get a replacement and since then, there has been inconsistency in caregiver assignments. Additionally, the current caregivers are not proactive in cleaning and lack initiative. Consequently, this client plans to discontinue using Senior Helpers and does not recommend it to others based on their frustrating experience.

Another review echoed similar sentiments regarding the language barrier issue. Although the caregivers were kind and competent, they did encounter difficulties due to the accent of one of the caregivers sent by Senior Helpers. This family had specifically requested no accents to ensure effective communication for their grandmother.

In conclusion, Senior Helpers has received overall positive feedback from its clients who appreciate the consistent and personalized care provided by compassionate caregivers. The company is commended for its prompt response during emergencies and its commitment to maintaining good communication with families. While some clients experienced challenges with language barriers or inconsistent caregiver assignments, these concerns do not diminish the positive experiences shared by many others who have benefited greatly from Senior Helpers' services.

This part of Salt Lake City, Utah offers a wide range of amenities for seniors looking to reside in the area. With multiple pharmacies located within a few miles, access to healthcare and prescriptions is convenient. There are several cafes and restaurants in close proximity, providing options for dining out or grabbing a coffee with friends. Additionally, there are nearby parks for enjoying outdoor activities and places of worship for spiritual engagement. The presence of hospitals and physicians' offices ensures that medical care is easily accessible. Public transportation options such as TRAX stations are also available for those who may not drive. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to make it their home.

Pharmacies

• Dan's Pharmacy (1.2 miles)
• Southeast Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• Harmons (2.8 miles)
• Maceys Pharmacy (2.9 miles)
• Dan's Fresh Market (2.9 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Roots Cafe (1.2 miles)
• Stratford Proper (2.4 miles)
• Java Jos (4 miles)
• Starbucks (4.3 miles)
• Coffee Garden (4.7 miles)
• Salt Lake Coffee Break (5.7 miles)
• Publik Coffee Roasters (5.8 miles)

Physicians

• Foothill Family Clinic - Dorothy Williams MD (1.5 miles)
• Western Urological (2.6 miles)
• Mountain View Women's Clinic (2.8 miles)
• Pulmonary Internal Medicine (3 miles)
• Advanced Eye Care (3 miles)
• Utah Cancer Specialists (3.1 miles)
• The Eye Institute of Utah (3.7 miles)

Parks

• Imperial Park (2.4 miles)
• Sugar House Park (2.9 miles)
• Fairmont Park (3.4 miles)
• Bonneville Glen (3.9 miles)
• Sunnyside Park (4.1 miles)
• Liberty Park (5 miles)
• Reservoir Park (5.3 miles)

Places of Worship

• LDS Foothill Stake Center (2.5 miles)

Hospitals

• St Mark's Hospital (3 miles)
• United States Government (4.2 miles)
• George E Wahlen VA Hospital (4.4 miles)
• Clinical Neurosciences Center - UUHC (4.8 miles)
• Moran Patient Support (5 miles)
• University Of Utah ENT Clinic 9 (5.1 miles)
• Primary Children's Hospital (5.2 miles)

Restaurants

• McDonald's (3.7 miles)
• Karroo (4.1 miles)
• Hub & Spoke Diner (4.1 miles)
• Amour Café (4.7 miles)
• Left Fork Grill (4.8 miles)
• The New Golden Dragon Restaurant (5 miles)
• Little World Chinese Restaurant (5.2 miles)

Transportation

• TRAX Millcreek (4.9 miles)
• Trax Ballpark Staion (4.9 miles)
• TRAX Meadowbrook (5 miles)
• TRAX Murray North (5.1 miles)
• TRAX Central Pointe (5.2 miles)