3761 South 700 East, Suite 150, Salt Lake City, UT 84106
For more information about senior living options: (866) 208-4318
Overall Review of Home Option Personal Care
Pros
The owner, Brittany, has a big heart and is extremely helpful.- Referred patients have had no complaints and are thankful for the support that enables access to life-saving medical treatments.
- The support helps patients access medical treatments they would otherwise be unable to obtain.
Cons
The caregivers are horrible.- They are not a good company to use.
Review
Home Option Personal Care in Salt Lake City is best suited for families where the priority is ensuring medical access and caregiver support during a visit to the area, especially when there is no local caregiver network to rely on. The standout attribute is owner Brittany, whose evident empathy translates into practical, on-the-ground help that can make the difference between a life-saving treatment happening and being blocked by logistics. For patients traveling for care, the service appears to act as a bridge, coordinating rides, communicating with clinics, and stepping in when a caregiver gap could derail appointments. In short, this community functions as a pragmatic facilitator for medical care, not just a generic housing or daily assistance option.
That said, families should consider alternatives if daily caregiving reliability is non-negotiable. The strongest caution comes from a stark contrast in experiences: one reviewer highlights Brittany’s responsiveness and the meaningful support she provides, while another raises a flag about the quality of the caregivers themselves. With only two reviews, the sample is small and results can swing. Prospective residents should weigh the appeal of medical-access facilitation against the risk of uneven day-to-day caregiving performance, especially when a consistent, qualified caregiver roster is essential to ongoing routines.
The most compelling pro, Brittany’s commitment and accessibility, may compensate for some gaps, but it does not erase the core concern about caregiver quality. When the primary need is enabling access to time-sensitive medical treatments, the ability to mobilize support quickly and coordinate with clinicians can offset worries about less predictable daily care. Families in urgent medical situations may find that this strength reduces the burden on themselves and refocuses energy on the treatment plan. In those scenarios, the ultimate outcome hinges on how reliably the operator can marshal capable caregivers when appointments dictate tight schedules.
Conversely, the negative feedback regarding “horrible caregivers” cannot be dismissed. This warning suggests the potential for inconsistent staffing, uneven care standards, or turnover that disrupts routine. For a family relying on steady, trustworthy caregiving, this risk is nontrivial. It signals the need for proactive due diligence: request detailed caregiver qualifications, insist on a consistent match to the patient’s needs, and require a clear backup plan if a caregiver is unavailable. Without these safeguards, the promise of medical access support may fall short in day-to-day life, creating new stresses in addition to the medical journey.
Practical steps for families considering this option are straightforward. Start with a candid briefing of the patient’s ongoing care requirements, medical appointment schedule, and any special needs. Ask to meet potential caregivers, review credentials, and request references from other families served. Demand a written care plan that outlines who handles transportation, medications, and clinic communications, plus a defined escalation path for problems. Confirm scheduling flexibility, backup coverage, and a clear fee structure. Finally, align expectations with Brittany, the central point of contact, and outline a trial period with measurable checkpoints to assess compatibility before committing long-term.
In the end, Home Option Personal Care stands out for travelers and medically wired cases where access to care can be the limiting factor, and Brittany’s hands-on approach delivers tangible value in that realm. Yet the mixed feedback on caregiver quality cannot be ignored. For families prioritizing immediate, reliable day-to-day caregiving, or those seeking a consistently high-performing staff across all shifts, it is prudent to explore additional options and compare staffing models and references. When decisions hinge on both access to treatment and dependable daily care, this community can be a strong fit, but only with rigorous vetting, explicit care agreements, and a built-in plan for contingencies.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Salt Lake City International (9 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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