642 South University Street, Salt Lake City, UT 84102
For more information about senior living options: (866) 208-4318
East Side Center Costs & Pricing
At East Side Center, the monthly cost for a private room is set at $4,224, which positions it slightly above the average costs within Salt Lake County, where similar accommodations average around $4,082. When compared to state-wide figures, this cost is also higher than Utah's average of $3,782 for private rooms. While East Side Center may command a premium over both local and state averages, this pricing reflects its commitment to providing high-quality care and services tailored to the needs of its residents. It's important for potential clients and their families to consider not only the financial aspects but also the value derived from exceptional levels of support and amenities offered at the center.
| Floor plans | East Side Center | Salt Lake County | Utah |
|---|---|---|---|
| Private | $4,224 | $4,082 | $3,782 |
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Overall Review of East Side Center
Pros
The facility was nice.
The food was good.
The CNAs and other staff were very helpful.
Cons
The building was old.
The facility's closure was sad.
The care of disadvantaged people was the most degrading the reviewer has seen.
Two suicides occurred, according to the reviewer.
Review
East Side Center in Salt Lake City appears best suited for households facing an extreme no-options scenario, where cost and proximity trump the assurance of consistent quality and safety. The limited, troubling feedback paints a picture of a facility operating under precarious conditions: an aging building, intermittent safety concerns, and a culture where care quality seems unsteady at best. For families that must choose quickly and cannot secure alternatives with stronger reputations, this site may resemble a last-resort option. It is not a recommendation for those seeking dependable, dignified care, yet it may be considered only when every other choice has been exhausted and budget constraints dominate the decision.
Those who should strongly consider alternatives include anyone with higher care needs, especially memory support, behavioral challenges, or medical fragility. The most concerning threads in the feedback involve accusations of degrading care and serious safety incidents, including suicides, which signal potential gaps in supervision, risk management, and ethical accountability. Families intent on transparent oversight, predictable staffing, and a culture of person-centered care should look elsewhere. Prospective residents who value consistency, proactive intervention, and real-time problem resolution will likely find this community inadequate for sustained, comprehensive support.
The few positives mentioned, an appealing physical setting, decent meals, and staff who were described as helpful, do not meaningfully offset the core risks. A facility can look pleasant and have cooperative front-line aides while still struggling with systemic problems, but here the red flags are structural and reputational rather than cosmetic. The fact that the center has closed or is described as having closed compounds the concern: closures typically reflect financial instability, regulatory challenges, or ongoing quality failures. In a decision framework, pleasing dining and courteous caregivers cannot compensate for the absence of reliable governance, safety oversight, and durable care plans.
On balance, the main drawbacks eclipse any marginal gains from individual staff encounters or dietary quality. An environment characterized by degraded care and extreme safety concerns means families must confront not just dissatisfaction, but real risk to a residentâs well-being and dignity. The presence of multiple alarming reports, if verified, points to systemic weaknesses rather than episodic lapses. Prospective residents and families should weigh the likelihood of abrupt changes in operation, potential changes in ownership, and inconsistent staffing patterns that undermine continuity of care. When decisions hinge on safety, trust, and long-term stability, this option falls far short.
For families evaluating next steps, approach this as a red-flag facility to avoid in favor of higher-performing communities with verifiable licenses, consistent inspections, and transparent complaint histories. Conduct due diligence: review state licensing actions, read inspection reports, talk to current and former staff about turnover and training, and visit with a critical eye toward cleanliness, alarm/shutdown protocols, medication administration, and resident engagement. Verify that the facility remains open and able to admit new residents before any commitment. Ask direct questions about how emergencies are handled, what happens when staffing is lean, and how resident dignity is protected during peak activity times.
In the end, East Side Center does not emerge as a sound bet for most seniors and their families. It is a choice to avoid unless all safer, steadier options have been exhausted and budget constraints leave no alternative. For those considering this path due to cost or location, the prudent move is to pivot toward communities with stronger safety records, clearer governance, and demonstrable commitments to ongoing, person-centered care. The decision should prioritize reliable supervision, consistent staffing, and a proven track record of safeguarding residentsâ dignity and health above all else.














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