Ridgeview Gardens of St. George

Pros

• The atmosphere at Ridgeview Gardens is very friendly, and the facility smells clean with happy residents.
• Many staff members are described as caring and helpful, contributing positively to the residents' experiences.
• Residents appreciate the size of the facility, feeling less lost in the smaller community setting.
• Family members have noted that their loved ones are comfortable and receive assistance when needed, making them feel secure.
• The community offers fun activities and outings for residents, enhancing their quality of life.
• Overall, some families express satisfaction with the services provided, highlighting good treatment during visits.
• Meals are taken care of for residents, adding convenience to their daily lives while maintaining affordability compared to other facilities.

Cons

• The director of nursing created a hostile environment, making the residents' experiences miserable and causing good staff to leave.
• There were frequent challenges with staffing, leaving one CNA responsible for 36 residents, which posed serious safety concerns.
• The food quality was consistently poor, leading some residents to choose to eat out instead.
• The cleanliness of the facility was inadequate, with reports of rooms not being cleaned properly.
• Many families felt that their loved ones were not receiving the level of care promised, particularly at night when help was often delayed or unavailable.
• The facility appeared unorganized upon visiting, lacking proper greeting and direction for potential residents.
• Some areas of the building were in disrepair following damage from a windstorm, contributing to an overall negative impression.
• Communication regarding appointments and necessary care assessments was poor, leaving families frustrated and concerned about their loved ones' needs being met.
• There were instances where management failed to provide adequate support during staffing shortages, reflecting poorly on oversight and responsibility.
• Several reviews noted that the environment felt depressing and lacked a sense of compassion among staff towards the residents' needs.

Review

The reviews of Ridgeview Gardens of St. George present a complex and often conflicting picture of the facility, highlighting both commendable aspects and significant areas in need of improvement. Many residents express dissatisfaction with various elements, including management practices, staffing issues, food quality, and overall care provided to the residents. In contrast, some reviewers point out the friendly atmosphere and potential for a supportive community, which can lead to mixed feelings about their experiences.

One recurrent theme across multiple reviews is the impact of leadership on the quality of care. A number of residents felt that the Director of Nursing created an environment that was less than conducive to well-being. One resident described her experience as a “living nightmare,” pointing out unfair treatment regarding medication and poor management practices that resulted in high staff turnover. This inconsistency left many residents feeling isolated as they struggled to connect with new staff members who frequently rotated in and out due to difficult working conditions.

Concerns over cleanliness and maintenance were also prevalent in various reviews. One commenter noted that her room was not cleaned for two months during her stay, leading her to take on cleaning duties herself. Others mentioned odors in the facility and general disrepair, especially within common areas such as courtyards that appeared run-down despite some attempts at landscaping. These environmental factors contributed to a pervasive sense of disappointment among residents who had hoped for a more uplifting atmosphere.

The food quality received mixed feedback; many residents expressed dissatisfaction with what was offered, opting instead to eat out or prepare their own meals when possible. While some acknowledged that meals were adequate but unexciting, others reported serious issues like broken machinery necessary for accessing beverages like soda or ice—elements considered basic in any residential setting. The consistent complaints surrounding dining services highlighted another area where management seemed to fall short.

In terms of staffing levels and availability, multiple reviewers raised concerns about inadequate coverage during critical times. Some described instances where there was only one Certified Nursing Assistant (CNA) present for upwards of 36 residents—an alarming statistic that raises questions about safety and promptness in addressing resident needs. Complaints voiced by families indicated that care took a backseat when staff shortages became routine; certain vital services promised by the facility were frequently unmet or delayed significantly.

Conversely, amid these complaints emerged narratives extolling aspects staff continuity and resident happiness fostered by certain caregivers who genuinely cared about their jobs and patients' wellbeing. Some families spoke highly about how their loved ones found comfort within their apartments while enjoying social activities organized by dedicated activity directors before frequent turnover led to diminished offerings over time. Such contrasting perspectives underscore Ridgeview Gardens’ potential as a nurturing environment if only structural challenges could be effectively addressed.

Ultimately, Ridgeview Gardens reflects a microcosm of broader issues faced by senior living facilities today: balancing adequate staffing levels while maintaining resident satisfaction amid budget constraints appears paramount yet increasingly elusive under current conditions at this facility specifically. While some personal accounts depict bright spots such as enjoyable interactions amongst residents led by hardworking staff members willing to go above-and-beyond their expected roles—the overwhelming sentiment among many reviewers underscores an urgent need for transformation towards compassionate leadership initiatives promoting thorough oversight from management down through every level within this community framework as it continues evolving into something truly worthy based upon those originally optimistic foundations laid forth initially so long ago amidst initial excitement surrounding new beginnings here together shared collectively across generations now reflected within these walls surrounding them all today side-by-side once again…together still hoping & dreaming someday fulfilling these clearly articulated aspirations moving forward inevitably onward towards brighter horizons ahead too!

This part of Saint George, Utah, is a vibrant and convenient area with a variety of amenities nearby. The proximity to numerous physicians, including Dixie Pediatrics and Rim Rock Orthopedics & Sports Medicine, ensures easy access to medical care. Additionally, there are several restaurants offering diverse dining options such as Viva Chicken and Olive Garden. Pharmacies like CVS and Harmon's are within reach for medication needs. The hospitals in the vicinity, such as St George Regional Hospital Imaging and Dixie Regional Medical Center, provide peace of mind in case of emergencies. Cafes like Starbucks offer a cozy spot for socializing or enjoying a cup of coffee. With Vernon Worthen Park nearby for outdoor activities, this area offers convenience and a comfortable living environment for seniors.

Physicians

• Dixie Pediatrics (0.1 miles)
• Rim Rock Orthopedics & Sports Medicine (0.4 miles)
• Desert Ridge Neurology - Trenton Overall (0.4 miles)
• River Road InstaCare (0.4 miles)
• Intermountain Senior Care Services (0.4 miles)
• Hopkin Jeremy Rudd Md Dixie Regional Medical Center St George (0.5 miles)
• Kory U. Woodbury, MD (0.5 miles)

Restaurants

• Viva Chicken (0.2 miles)
• Olive Garden (0.2 miles)
• Five Guys Burgers & Fries (0.2 miles)
• Chick-Fil-A (0.3 miles)
• Red Fort Cuisine of India (0.3 miles)
• Golden Corral (0.3 miles)
• The Habit Burger Grill (0.4 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Intermountain Health Center Pharmacy (0.4 miles)
• Harmons Pharmacy (0.5 miles)
• Stapley Pharmacy-Dino Crossing (1.1 miles)
• Stapley Pharmacy (1.3 miles)
• Health Mart Pharmacy (1.3 miles)
• Fusion Pharmacy (1.3 miles)

Hospitals

• St George Regional Hospital Imaging (0.3 miles)
• Primary Children's Outpatient Services - St George (0.3 miles)
• St George Regional Hospital Women's Center (0.5 miles)
• Intermountain Behavioral Access Center - St George Regional Hospital (0.6 miles)
• Dixie Regional Health & Performance Building (0.6 miles)
• Dixie Regional Medical Center (1 miles)
• Dixie Regional Medical Center Women's Center (1 miles)

Cafes

• Starbucks (0.5 miles)
• Beans & Brews Coffeehouse (1.3 miles)
• Dutch Bros Coffee (1.3 miles)
• Bear Paw Coffee Co. (1.4 miles)

Parks

• Vernon Worthen Park (1 miles)