Comfort Keepers

3520 Lincoln Avenue, Suite 4, Ogden, UT 84401

For more information about senior living options: (844) 490-3973

4.4 from 24 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
1
1 stars
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Assisted Living

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    Overall Review of Comfort Keepers

    Pros

    • pro Julia Haldane is described as a fantastic caregiver and the top of the class among caregivers.
    • pro She consistently brings the client to appointments on time, demonstrates and assists techniques when needed, and is technology savvy.
    • pro Her efforts yield full-length sessions and genuine happiness for the client.
    • pro Sue is absolutely fabulous with clients, highly attentive to comfort, safety, and cleanliness, and assists with hair care and dental hygiene.
    • pro Sue's support gives family members time to attend to their own needs, such as shopping.
    • pro Alycia is absolutely wonderful with Grandpa, and her help is described as a Godsend.
    • pro Comfort Keepers is an excellent home care agency, with caregivers and office staff who genuinely care and offer flexible scheduling.
    • pro Gretchen and Sarah are commended for their helpfulness and friendliness, enabling enjoyable outings for the mother.
    • pro The staff is professional, knowledgeable, friendly, and very helpful, and the office operates 24/7, 365 days a year.

    Cons

    • pro The driver refused to help the patient get in or out of the facility and stayed on her cell phone.
    • pro The office claimed there was no choice in drivers, and the reviewer was charged $300 for canceling.
    • pro There were many no-shows, which was described as not good service.
    • pro The reviewer described the overall experience as poor.
    • pro The reviewer was disappointed by inconsistencies that affected their elderly parents.

    Review

    Comfort Keeps a high bar for in-home care, and the experiences shared across many families illustrate just how deeply its caregivers and staff are trusted to support loved ones. Across the board, clients and families describe caregivers who show up on time, stay engaged through sessions, and bring a blend of technical know-how and personal warmth that makes a real difference in daily life. One caregiver in particular stands out for many: Julia Haldane. She is repeatedly praised as the top of the class among Comfort Keepers' team. Clients note that she consistently brings her client to appointments on schedule, demonstrates and assists with techniques as needed, and remains adept with technology. The result is full-length sessions that feel meaningful rather than rushed, and a sense that her client genuinely enjoys their time together. For many families, Julia's conscientious approach is a cornerstone of the caregiving partnership, and they express sincere gratitude for her service and for the stability she provides over years of working together.

    Alongside Julia, Sue earns abundant praise for her attentive, compassionate care. Families describe how Sue carefully attends to a spouse's comfort, safety, and cleanliness, going beyond basic tasks to support daily rituals that matter - hair care, washing, and teeth brushing are all handled with care. Sue also helps keep the personal belongings organized and the living space tidy, which in turn gives caregivers and family members the opportunity to take time for other important responsibilities, like shopping for groceries or managing errands. This level of attentiveness helps family members feel confident that their loved one is in capable hands and frees them to address their own needs with less worry.

    Another caregiver who leaves a strong impression is Alice. Reviews describe a transformation from inside gardening in the winter to outdoor work as the seasons change, with an energy and enthusiasm that is motivating and reassuring for families. One client even notes that Alice and her husband Larry have "a run for his money" in the best possible way, signaling a partnership that keeps a client actively engaged and thriving. The appreciation for Alice is rooted in a sense of warmth, reliability, and the sense that she brings activity and joy into the home - an experience that many families warmly acknowledge and celebrate.

    Beyond individual caregivers, families consistently praise Comfort Keepers' overall team approach. They highlight the flexibility of schedules for both clients and caregivers, a feature that makes it easier to maintain continuity of care amid busy lives. The sense that the office staff are "24/7 365 days a year" problem-solvers and support players is recurrent, with many reviews stressing that the administrative side keeps things moving smoothly even in challenging circumstances. When a company can pair dependable office support with compassionate frontline caregivers, families feel they have a reliable partner in their loved one's well-being.

    Not every experience is without its bumps. One review recounts a challenging situation involving a driver who was not able to assist a patient with getting in and out of a facility, and who focused on his cell phone instead. The family describes being told there was no choice in driver assignment, followed by a substantial cancellation fee of $300. While this stands in contrast to the overwhelmingly positive feedback about caregivers and organization, it serves as a reminder that consistency and responsiveness in routing and billing are critical to maintaining trust. It's a call to continually reinforce clear communication and options for families when a caregiver change becomes necessary, so that expectations and charges align more closely with the services received.

    Despite this single less favorable experience, the broader picture remains one of high regard for Comfort Keepers as a home-care partner. Reviews consistently depict caregivers who truly care about their clients, who are dedicated to improving quality of life, and who approach care with a blend of professionalism and genuine warmth. Families describe feeling understood and valued, whether through individual attention to daily routines, assistance with personal care, or the thoughtful planning that allows outings and activities to become meaningful experiences. The sentiment is clear: the staff - caregivers and office personnel alike - are seen as essential teammates in a family's caregiving journey.

    Several testimonials highlight specific individuals who became particularly meaningful to families. Alycia is described as "ABSOLUTELY wonderful" in caring for a grandparent, a testament to the profound, positive impact a dedicated caregiver can have on a family's daily life. Other voices reflect similar gratitude toward caregivers who enable activities and opportunities that might otherwise be out of reach, from helping with grooming and personal care to enabling safe outings and moments of joy outside the house. The recurring theme is that these caregivers do more than meet needs - they restore a sense of normalcy, independence, and dignity for the people they support.

    Finally, the reviews acknowledge that Comfort Keepers can be more than a caregiver agency; it can become a trusted ally in complex care moments. When medical issues arise, families note that the company can provide multiple, capable caregivers who are professional, friendly, and ready to step in to help. The gratitude is palpable: families feel supported, their loved ones are cared for with respect and competence, and the care team earns a place of trust in the family's daily life. In sum, the stories paint a picture of a company that combines reliable scheduling, compassionate, skilled care, and a responsive office that aims to keep families connected and comfortable in the face of ongoing caregiving needs.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Comfort Keepers in Ogden, UT! Our assisted living community is designed to provide seniors with a comfortable and enjoyable environment where they can receive the support they need while maintaining their independence.

    Our residents can enjoy a variety of amenities that make their stay even more pleasant. Each apartment is fully furnished and equipped with cable or satellite TV, as well as a telephone and Wi-Fi for staying connected with loved ones. Our dining room offers restaurant-style dining, where delicious meals are prepared and served daily. For those who prefer to cook their own meals, each apartment also includes a kitchenette. In addition, our outdoor space provides a beautiful garden area where residents can relax and enjoy the fresh air.

    At Comfort Keepers, we understand the importance of maintaining personal hygiene and cleanliness. That's why we offer housekeeping services to ensure our residents' living spaces are always tidy and well-maintained.

    Our dedicated staff is available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure residents take their medications as prescribed.

    We prioritize the overall mental wellness of our residents by providing activities designed to stimulate the mind and promote social engagement. This includes resident-run activities as well as scheduled daily activities that cater to various interests.

    For those with special dietary needs, our Diabetes diet program and special dietary restrictions options ensure that every resident's nutritional requirements are met.

    In terms of convenience in the local area, our community is surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This makes it easy for residents to access a variety of services and amenities nearby.

    At Comfort Keepers in Ogden, UT, we strive to create an environment where seniors feel safe, cared for, and supported in all aspects of their lives. Visit us today to experience the comfort and quality care we provide.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • Kwik Stop Drug (0.3 miles)
    • Macey's, Happy Shopping (0.3 miles)
    • Lee's Marketplace (1.3 miles)
    • CVS Pharmacy (1.7 miles)
    • Walmart Pharmacy (2.3 miles)
    • Care First Pharmacy (2.5 miles)

    Restaurants

    • Chuck-A-Rama Buffet (0.3 miles)
    • Arby's (0.3 miles)
    • Cafe Rio Mexican Grill (0.5 miles)
    • In-N-Out Burger (0.6 miles)
    • Olive Garden (0.8 miles)
    • Panda Express (0.8 miles)
    • Raising Cane's Chicken Fingers (1 miles)

    Physicians

    • Ion Vision (0.5 miles)
    • Family Vision Care (0.7 miles)
    • Mount Ogden Eye Center (1.2 miles)
    • Mt. Ogden Surgical Center (1.2 miles)
    • David Edgar Allen (1.2 miles)
    • Malan Heights Dental (1.2 miles)
    • Sutton Clinical Services (1.4 miles)

    Transportation

    • Avis Rent A Car (0.7 miles)
    • Roy Frontrunner Station (3.4 miles)

    Cafes

    • Dutch Bros Coffee (1 miles)
    • Rosa's Cafe (1.2 miles)
    • Kaffe Mercantile (2 miles)
    • Buzzbru (3 miles)
    • Starbucks (3.2 miles)

    Hospitals

    • McKay Dee ENT (1.6 miles)
    • Intermountain LiVe Well Center (1.8 miles)
    • My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (2.3 miles)
    • Ogden Regional Medical Center (2.5 miles)
    • Intermountain Medical Group (2.7 miles)

    Parks

    • Fort Buenaventura (1.7 miles)
    • Mount Ogden Park (1.9 miles)

    Places of Worship

    • Ogden Utah Temple (1.9 miles)
    • The Church Of Jesus İst Of Latter-Day Saints (2.7 miles)

    Frequently Asked Questions

    Where is Comfort Keepers?

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