Crestwood Rehabilitation and Nursing

Pros

• The staff at Crestwood Care Center is very caring and helpful, providing outstanding care to patients.
• The facility has a great atmosphere, is clean and inviting, and offers excellent physical therapy services.
• Patients receive warm greetings every time family members visit, contributing to a welcoming environment.
• The discharge process is quick and painless, ensuring a smooth transition home for residents.
• Crestwood passed state surveys with flying colors and has received a 5-star rating on Medicare.gov.
• Therapy services provided at Crestwood are recognized as very good by patients undergoing rehabilitation.

Cons

• The patient advocate was unhelpful and threatened with billing despite the insurance covering a significant amount.
• The call button response time was extremely slow, often requiring family members to intervene for assistance.
• Staff shortages led to inadequate care, with only one aid and one nurse available at a time.
• Patients were not receiving necessary medical attention, as indicated by a nurse's expressed concerns about being overwhelmed.
• The facility had filthy conditions, including lost laundry and consistently cold food.
• The atmosphere of the nursing home was described as awful, with small rooms and unpleasant odors.
• The therapy experience was mediocre overall, marred by complaints about the quality of food served to patients.

Review

The reviews surrounding Crestwood Care Center portray a complex and multifaceted picture of patient experiences, revealing everything from deeply troubling issues to moments of genuine satisfaction. The contrasting accounts illustrate the challenges that families face when choosing a care facility for their loved ones, emphasizing that experiences can vary widely even within the same institution.

On one end of the spectrum are heart-wrenching accounts from families who feel let down by the level of care provided at Crestwood. One reviewer expressed deep frustration at the inadequacies faced during their family member's stay, noting that despite substantial insurance coverage, they were presented with an additional bill after poor conditions led them to leave prematurely. Major complaints included unkempt living spaces and inadequate bedding, which contributed to a feeling of neglect for patients needing skilled nursing care. This experience paints a stark picture of what it’s like for patients reliant on facilities intended to provide supportive and healing environments.

Many other reviewers echoed these sentiments, sharing tales of long wait times before receiving assistance after pressing call buttons. There were instances where family members had to intervene directly to ensure their loved ones received appropriate care. Complaints about food served at inappropriate temperatures and lost laundry further compounded frustrations regarding logistical management at Crestwood. One individual emphasized how staffing shortages impacted care delivery, highlighting situations where critical medical needs went unaddressed due to insufficient personnel on duty—a disheartening reality for both patients and their families.

Conversely, amidst the negative feedback are glimmers of positive experiences shared by some who found solace in the quality of therapy services offered at Crestwood. A review highlighted exceptional physical therapy programs alongside commendable staff interactions that fostered an inviting atmosphere conducive to recovery. Personal touches such as friendly greetings upon arrival contributed positively to overall perceptions about staff engagement and support throughout recovery processes. Such testimonials suggest that not all experiences within Crestwood are marked by dissatisfaction; instead, many residents have benefitted from certain aspects of care available.

In another part of this testimonial tapestry lies a mixed portrayal where caregivers at Crestwood showed genuine concern towards patients yet simultaneously faced challenges due to high demands placed upon them amid limited resources. One nurse candidly shared her feelings regarding staffing levels—voicing disappointment over not being able to provide adequate attention due to overwhelming numbers in need during shifts. Recognizing this dichotomy reveals how dedicated staff may be fighting against circumstances outside their control while still striving for excellence in caregiving.

Finally, there exists a strong recommendation based on positive personal experiences indicating that not only was trauma minimized but also familial connections reinforced through effective communication processes during discharge preparations—demonstrating efficiency where needed most! These endorsements lend credence to Crestwood's ability as an essential resource for specific aspects; however, they also underline the importance for potential residents and families considering placement options: investigating firsthand is crucial when making decisions about well-being.

In summary, reviews about Crestwood Care Center offer valuable insights into patient life behind closed doors—filled with polarizing narratives among caregivers and loved ones alike seeking compassion or lamenting absence thereof within institutional settings meant precisely for nurturing health recovery journeys—a critical reminder that every choice made in selecting healthcare solutions should be done with utmost consideration toward anticipated outcomes.

This part of Ogden, Utah, offers a convenient and accessible location for senior living. With a variety of healthcare providers including physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care and services. The area also features several parks for outdoor recreation and relaxation. Additionally, there are numerous dining options ranging from buffet-style restaurants to cafes offering a diverse culinary experience. Transportation options such as car rental services are available nearby for easy mobility. The presence of places of worship like the Ogden Utah Temple provides spiritual support and community engagement opportunities for seniors looking to connect with others in the area. Overall, this neighborhood offers a well-rounded and comfortable living environment for seniors seeking a vibrant community with essential amenities nearby.

Physicians

• Sutton Clinical Services (0.1 miles)
• David Edgar Allen (0.3 miles)
• Malan Heights Dental (0.3 miles)
• Owens William I MD (0.3 miles)
• Ogden Pulmonary Associates (0.9 miles)
• Utah Hematology Oncology PC (0.9 miles)
• Family Vision Care (1.1 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Macey's, Happy Shopping (1.2 miles)
• Kwik Stop Drug (1.2 miles)
• Walgreens (1.3 miles)
• Lee's Marketplace (1.8 miles)
• South Ogden Pharmacy (2.2 miles)
• Care First Pharmacy (2.4 miles)

Parks

• Mount Ogden Park (0.9 miles)
• Fort Buenaventura (2.7 miles)

Hospitals

• McKay Dee ENT (0.9 miles)
• Intermountain LiVe Well Center (1 miles)
• Intermountain Medical Group (2.2 miles)
• My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (2.3 miles)
• Ogden Regional Medical Center (2.4 miles)

Restaurants

• Chuck-A-Rama Buffet (1.1 miles)
• Arby's (1.1 miles)
• Virgs Restaurant (1.2 miles)
• Cafe Rio Mexican Grill (1.5 miles)
• In-N-Out Burger (1.6 miles)
• Olive Garden (1.7 miles)
• Panda Express (1.8 miles)

Cafes

• Kaffe Mercantile (1.5 miles)
• Rosa's Cafe (1.8 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (3.5 miles)

Transportation

• Avis Rent A Car (1.8 miles)

Places of Worship

• Ogden Utah Temple (2.4 miles)