ComForCare Home Care Northern Utah - Logan, UT

Pros

• ComForCare provides professional, kind, and person-centered in-home care.
• Their caregivers are dependable, engaging, and truly care about clients.
• The company is flexible with scheduling, helping families balance care and work.
• Josh offers a calming bedside manner and is highly valued by the family.
• David consistently goes above and beyond to meet clients' needs.
• Crista and Katie are especially good and genuinely care for clients.
• Eva is amazing and brings joy to the home.
• Linsey keeps the house clean, and Minda is wonderful and supportive.
• Kaylee and Grace are highly rated, efficient, patient caregivers.
• The staff are respectful, patient, kind, and well-trained.
• ComForCare is a lifesaver, providing support during difficult transitions.
• The team delivers compassionate, heartfelt care that families deeply appreciate.

Cons

• ComForCare is criticized for poor, untimely communication, with callbacks rarely returned after voicemails, emails, portal messages, or after-hours inquiries.
• This communication issue is described as a significant drawback that makes coordination of care difficult for families.

Review

Across a broad spectrum of experiences, families consistently describe ComForCare as a lifeline for in-home care, delivering caregivers who are professional, compassionate, and genuinely invested in the people they assist. In one family's story, a 92-year-old mom has received excellent care from a wide variety of caregivers. The caregivers are credited with being not only kind and respectful professionals but also people who take a real personal interest in her as a person. A shower aide who visits twice a week has been dependable and engaging, able to draw mom into conversations and keep her comfortable and safe. The flexibility of the caregiving team - especially when appointments conflict with shower time - has been instrumental in allowing the family to maintain work commitments while ensuring mom's needs are met. This combination of reliability, personalization, and schedule adaptability leads to a strong overall recommendation for ComForCare's broad service offerings.

Not every experience is identical, and one family notes a meaningful caveat about communication. They describe a close disabled family member who receives personal care from ComForCare and notes that while the aides themselves are well-liked, attempts to communicate with the company can be frustratingly slow. The family describes responses as infrequent after voicemails, emails, messages through the portal, or even after-hours service calls. While the staff are kind and eager to help, the family emphasizes that timely communication is an area the business could improve. This balanced feedback acknowledges real strengths in care while highlighting a practical area for growth in customer service operations.

Several testimonials center on individual caregivers who have formed strong, lasting bonds with the people they serve. Josh, for example, is praised for his excellent bedside manner, which helps keep Charles calm and comfortable. The relationship is described as highly positive, with both Charles and his family valuing Josh's presence - so much so that he will be missed as he moves on to pursue opportunities in Florida. David is another caregiver who stands out for going above and beyond to meet Charles's needs and even assisting with the household beyond direct caregiving duties. These stories illustrate the depth of trust and connection that can develop when caregivers not only attend to physical needs but also provide emotional and practical support.

Other caregivers receive special recognition for their impact on daily life. Crista and Katie are singled out as particularly good at aligning with the family's schedule and handling last-minute changes without sacrificing quality of care. Eva is described as amazing and a joyous presence in the home, exactly what mom needs. Linsey is praised for maintaining a clean home and ensuring the client's happiness, while Minda is highlighted as a wonderful caregiver whose dedication is deeply appreciated. Mona is commended for efficiency, understanding all needs, and bringing a cheerful presence into the home. In a broader sense, families repeatedly express gratitude for the care teams' compassion and reliability, underscoring how these attributes help families navigate challenging times with greater confidence.

The quality of the staff and the organization itself is a recurring theme, with one former neonatal nurse who used ComForCare for years praising Kaylee and Grace for their thorough, well-trained, and compassionate care. She notes that the caregivers use time efficiently, seek clarification when needed, and consistently strive to do more to ensure the client's comfort and health. This testimonial underscores how professional training and a proactive approach translate into high-quality, dependable in-home care that clients and families can trust over time.

Beyond individual caregivers, the broader team - office staff and coordinators - receives praise for their role in making care cohesive and dependable. Allison is highlighted as an excellent example of reliability: always on time, ready to do what's needed, and proactively taking initiative to help. Paige is described as knowledgeable, patient, hardworking, and friendly, with the office staff also noted as easy to work with, professional, and approachable. These experiences paint a picture of a coordinated system where in-home care is supported by responsive coordination and a personable, client-focused administrative team.

Several testimonials emphasize the enduring value of ComForCare through difficult life stages. One client describes ComForCare as a lifesaver that allowed them to navigate a very hard transition with their mom more easily, with heartfelt thanks to multiple staff members for their patience and kindness. Another expresses gratitude for having had ComForCare care for their husband for almost a year, noting the care team's sensitivity to family concerns and their ability to respond to evolving needs, including the shift to memory care. In particular, Hallie Porter is remembered fondly as a favorite caregiver, with the family noting that Karl misses her presence in memory care.

There are also positive reflections on specific, intimate moments where the care team made a meaningful difference. Janelle and Beth are praised for their kindness during end-of-life care, providing patient, supportive service and clear communication when arranging services. The sentiment that care teams act as "comfort angels" appears in multiple accounts, with families describing how the caregivers and coordinators created a safe, loving environment that allowed loved ones to stay in their homes longer and with dignity. A recurring refrain is that the people at ComForCare not only meet practical caregiving needs but also provide emotional support and stability during fragile times.

In sum, the collective voice praising ComForCare is one of deep gratitude and trust. Families recount caregivers who are reliable, compassionate, and highly skilled, capable of balancing practical tasks with genuine human connection. They describe a responsive, organized organization that respects schedules and adapts to changing needs, while acknowledging that there is room to improve on communication responsiveness in some scenarios. Taken together, these stories convey a powerful message: ComForCare has become a trusted partner for many families, offering not just care, but comfort, continuity, and a steadying presence during some of life's most demanding moments. For anyone seeking in-home support for an aging parent or loved one, these testimonials present a strong case for considering ComForCare as a caring, capable option.

This area of Logan, Utah offers a variety of amenities and services that would be beneficial for seniors looking to relocate. With several parks nearby such as First Dam and Merlin Olsen Park, residents can enjoy the outdoors and nature. There are also places of worship available for those who value their religious community. Additionally, the proximity of restaurants, cafes, pharmacies, hospitals, and transportation options make it convenient for seniors to access essential services. The presence of healthcare facilities like Utah State Student Health Service and Cache Valley Oral & Facial Surgery ensures that medical needs are easily met. Overall, this neighborhood provides a peaceful and well-rounded environment for senior living.

Parks

• First Dam (6 miles)
• King Nature Park North Logan (6.1 miles)
• River Park (7.1 miles)
• North Logan Parks Department (7.1 miles)
• Merlin Olsen Park (8 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (6.3 miles)
• Faith & Fellowship Center (6.6 miles)
• Church of Jesus Christ of Latter Day Saints (6.6 miles)
• Church of Jesus Christ of Latter Day Saints (6.8 miles)
• Logan Institute of Religion (7.3 miles)
• Logan Islamic Center (7.5 miles)
• Church of Jesus Christ of Latter Day Saints (7.6 miles)

Restaurants

• Rubys (6.5 miles)
• Aggie Ice Cream (6.7 miles)
• Subway (7.2 miles)
• Tandoori Oven (7.4 miles)
• Del Taco (7.8 miles)
• Culver's (8.1 miles)
• Le Nonne (8.2 miles)

Cafes

• Artist's Block Cafe (6.8 miles)
• USU It's All About the Bagel / Caffe Ibis (7.2 miles)
• Morty's Cafe (7.3 miles)
• Caffe Ibis (8.2 miles)
• Dutch Bros Coffee (8.3 miles)
• Fizz N Fryz (8.3 miles)

Transportation

• CVTD Route 1 (7.1 miles)

Physicians

• Utah State Student Health Service (7.4 miles)
• Cache Valley Oral & Facial Surgery (7.6 miles)
• Intermountain Cancer Center, Logan Regional (7.6 miles)
• IHC - Cancer Center (7.6 miles)
• Treehouse Pediatrics & Family Care (7.6 miles)
• Bradley K Summers (7.7 miles)
• Jon W Ahlstrom (7.7 miles)

Pharmacies

• Lee's Marketplace (7.7 miles)
• Regional Medical Pharmacy At Logan Regional Hospital (7.7 miles)
• Logan Clinic (8 miles)
• Smith's Food & Drug (8.1 miles)
• Cache Valley Pharmacy (8.1 miles)
• Macey's (8.2 miles)
• Smith's Food & Drug (8.2 miles)

Hospitals

• Logan Regional Surgical Center (7.7 miles)
• Intermountain Health Care (7.7 miles)
• Logan Regional Hospital (7.8 miles)
• Cache Valley Community Health Center (7.9 miles)
• Logan Regional Hospital (8 miles)
• Cvsh Wound and Hyperbaric Medicine (8.1 miles)

Theaters

• Megaplex Theatres at University Stadium (8.1 miles)
• Megaplex Providence Stadium (8.3 miles)
• Westates Theatres - Providence Stadium 8 (8.3 miles)