Home Instead - Bountiful, UT

Pros

• The caregivers at Home Instead are compassionate, knowledgeable, and proactive in meeting clients' needs.
• Claudia goes above and beyond in caring for her client and brings cheer to the home with thoughtful touches.
• Cassandra keeps the client healthy and happy while engaging in meaningful conversation.
• Sammi and Achol provide daily well-being and safety with warmth and dedication.
• Shery is a consummate professional - kind, patient, and compassionate - and remains a steady presence.
• Shery offers a steady, reassuring presence for families dealing with dementia.
• Sarah Reilly goes above and beyond in caring for both mom and dad; she is thoughtful, detail-oriented, and like family.
• The Home Instead team is consistently excellent, going to great lengths to meet families' needs.
• Brandy and Amanda delivered exceptional hospice care in challenging circumstances.
• The company conducts thorough client assessments to match caregivers with the right client, resulting in high satisfaction.
• Home Instead treats employees with respect and provides ongoing training, creating a culture of excellence.
• Tag is a wonderful resource with a strong reputation for helping loved ones at home.

Cons

• They were overwhelmed and beyond tired before serious help arrived.
• The reviewer felt the other agency's caregivers were young and distracted, often on their phones waiting to be told what to do.
• They felt they could not leave the other agency's caregivers alone with their dad and had to supervise them.
• They did not return to that agency because it didn't feel like real help.

Review

The collection of care stories shared reflects a deep, widespread appreciation for Home Instead and the real difference thoughtful, skilled in-home care can make in the lives of seniors and their families. Across these experiences, the common thread is not just professional service but a steady source of reassurance - an anchor on days when a family cannot be physically present, and a lifeline for preserving independence in the familiar surroundings where loved ones feel most at home. For many families, the option to stay in their own living spaces, with trusted caregivers nearby, has relieved the fear of disruptive transitions and provided a path to maintain dignity, routines, and joy in daily life.

A recurring motif is recognition of specific caregivers who go above and beyond, often becoming essential extensions of the family. Kylea stands out for the way she loves and treats a mom as if she were her own, while Claudia and Nancy are repeatedly highlighted for care that feels both professional and warmly personal - so much so that even simple acts like bringing breakfast can brighten a day. The gratitude here is not merely for skill, but for the human touch that turns caregiving into something intimate and trustworthy. In several notes, the writers pledge to share their positive experiences, hoping others will discover the same reliable support that has become so valuable to them.

Several testimonials recount the overwhelming tasks of caregiving and how Home Instead arrives with competence that lightens the burden. One caregiver describes the situation with a father on hospice - restless, needing transfer assistance, and in need of thoughtful, organized care. The Home Instead team is portrayed as knowledgeable, proactive, and utterly dependable, providing not only lifting and transfer support but also help with organizing medical items and even offering to assist with household tasks. The contrast drawn against another agency - where younger workers waited on directions and could not be left alone - highlights how critical experience, attentiveness, and autonomy are in home care, especially during end-of-life phases.

The testimonials also honor a caregiver's steady influence amid challenging cognitive decline. Shery, who has cared for a wife with early-onset Alzheimer's for two and a half years, is celebrated as patient, kind, and compassionate. A supporter reflects on a monthly gathering of families affected by dementia and emphasizes how Shery's presence remains a stabilizing, reassuring constant as the wife's condition progresses. The quote captured by one family - "I am here to care for your wife - to help her be comfortable, calm, and clean" - captures the essence of Shery's daily mission and the emotional resonance of having a caregiver who embodies that purpose. The gratitude expressed here is not just for daily tasks accomplished but for a trusted partnership that makes the difficult journey more bearable.

Another strand of praise centers on a team that feels like family due to a consistent, engaged effort to support a mom at home. Four caregivers - Claudia, Cassandra, Sammi, and Achol - are acknowledged for their distinct strengths in keeping mom healthy, happy, safe, and engaged. Claudia's extra touches - decorating for the season and bringing cheer - demonstrate how personal touches and a proactive spirit can uplift not just the client but the entire household. Cassandra's friendliness and conversational engagement, along with Sammi and Achol's attention to daily well-being and safety, illustrate how a cohesive team can weave practical care with emotional warmth, creating an environment where the person receiving care continues to flourish at home.

Management and organizational support surface prominently in several stories, underscoring how the company's structure reinforces frontline care. Sara Reilly, described as a manager who steps in with care and leadership, is praised for dementia-specific know-how, kindness, and the ability to organize and clean with a patient's comfort in mind. The family's appreciation for Sara's steady presence - along with her practical contributions to tidying closets and arranging outfits - highlights how strong leadership from the office translates into tangible improvements in day-to-day life for clients. The theme is clear: excellent care is reinforced by reliable supervision, clear communication, and hands-on involvement when needed.

Beyond individual caregivers, the reviews celebrate a holistic approach to care that combines compassion, skill, and effective communication. Families repeatedly mention the value of prompt, responsive support and the peace of mind that comes with knowing someone is checking on a loved one, guiding meals, facilitating physical, social, and intellectual stimulation, and keeping detailed records. An online tool and a binder of daily notes emerge as practical pillars, allowing families to monitor care remotely, discuss daily experiences, and feel involved even when they cannot be present. Comments about the care teams' ability to adapt, communicate clearly, and address concerns promptly reinforce the sense that Home Instead is more than a service - it is a dependable partner in managing the complexities of aging, dementia care, and hospice scenarios.

Taken together, these testimonials paint a portrait of Home Instead as a company that consistently earns trust through a combination of heartfelt care, skilled practice, and thoughtful administration. The reviewers describe care that preserves independence and avoids disruptive moves, supports families through challenging health journeys, and nurtures the emotional well-being of loved ones. The caregivers' dedication - whether in moments requiring high physical responsibility, deliberate cognitive engagement, or simply a steady, compassionate presence - creates daily moments of comfort, safety, and happiness. In every story, the underlying message remains clear: when Home Instead is involved, families feel seen, supported, and hopeful about the future, with a care team that feels like family and a commitment that stays with you long after the caregiver has left for the day.

Located in a convenient and bustling area of Bountiful, Utah, this neighborhood offers a variety of amenities suited for senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is made easy. In terms of dining options, there is a selection of popular restaurants offering a range of cuisines to suit different tastes. Additionally, there are cafes nearby for a relaxing coffee break or light meal. For medical needs, several reputable physicians' offices are within a short driving distance. If entertainment is desired, there are theaters within reach to catch the latest movies. For outdoor enthusiasts, parks are located nearby for leisurely walks or picnics. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this part of Bountiful provides a well-rounded environment with various resources to support an active and comfortable senior lifestyle.

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4.5 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.8 miles)

Restaurants

• McDonald's (2.5 miles)
• McDonald's (3 miles)
• Hadramout Restaurant M (3.3 miles)
• Chick-Fil-A (3.3 miles)
• Kim Son (3.4 miles)
• Aga's Restaurant and Catering (3.5 miles)
• Fadi's Meyerland Mediterranean Grill (3.6 miles)

Cafes

• 85C Bakery Cafe (2.7 miles)
• Nara Cafe (3.7 miles)
• Cafe Layal (4 miles)
• Starbucks (4.1 miles)
• Panera Bread (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)

Physicians

• Texas Children's Pediatrics Westchase (4.2 miles)
• Texas Children's Pediatrics Houston Pediatric Associates (4.9 miles)
• Kelsey-Seybold Clinic (5.8 miles)
• Houston Eye Associates (6.1 miles)
• Kelsey-Seybols Clinic Main Campus (6.1 miles)

Theaters

• 2430 Amc Bar Fountains (4.7 miles)
• Regal Edwards Greenway Grand Palace ScreenX & RPX (6 miles)

Parks

• Huffington park (5.4 miles)
• Old Braeswood Park (6.6 miles)
• Levy Park (6.8 miles)

Places of Worship

• Masjid As- Sabireen (5.5 miles)
• St Martin's Episcopal Church (6.5 miles)
• The Crossing Community Church (6.7 miles)
• Shirdi Sai Jalaram Mandir (6.7 miles)
• Sugar Land First United Methodist Church (6.9 miles)