Angels Over Us - Houston, TX

Pros

• The individual had a very good experience with Angels Over Us home care services.
• The communication was effective, with quick responses to calls.
• The individual would consider using the service again in the future if needed.
• They are willing to recommend Angels Over Us home care services to others.
• The caregivers displayed a solid level of experience during their time with the loved one.

Cons

• The service appeared to be understaffed.
• There were concerns about the availability of caregivers.
• Despite good communication, there was a noticeable lack of personnel.
• The need for additional caregivers suggests potential service delays or disruptions.

Review

When it comes to home care services, finding the right agency that meets your loved one's needs can be a daunting task. Recently, one family had the opportunity to utilize the services of Angels Over Us for their loved one, and they reported a largely positive experience during a challenging time. Despite the unfortunate passing of their loved one, the family expressed gratitude for the quality care provided by Angels Over Us. They emphasized their willingness to reach out to this agency again should they ever need home care services in the future.

Communication is an essential element in any caregiving situation, and the family noted that Angels Over Us excelled in this area. They appreciated the responsiveness of the staff, particularly how quickly calls were returned. This open line of communication likely played a significant role in alleviating some stress during what was undoubtedly a difficult period for them. Knowing that they could promptly reach out and receive answers or support added an extra layer of reassurance.

However, no service is without its challenges, and the family pointed out that Angels Over Us appeared to be understaffed at times. While this could pose issues regarding availability and consistency of caregivers, it seems that the agency is actively working on addressing this concern by seeking additional caregivers. This effort reflects a commitment to improving their service delivery and ensuring that families can rely on them when needed most.

The importance of caregiver experience cannot be overstated, especially when dealing with delicate situations involving health care at home. The family emphasized this point strongly, noting that getting matched with an experienced caregiver significantly influenced their overall satisfaction with Angels Over Us's offerings. Seasoned caregivers not only possess critical skills but also bring empathy and understanding to families facing challenging medical situations.

While there were concerns about staffing levels within Angels Over Us, it is worth noting that these challenges did not overshadow their commitment to providing quality care. The family's willingness to recommend Angels Over Us speaks volumes about their trust in the agency's abilities despite those staffing issues. It suggests an understanding that while no organization is perfect, there are many factors contributing positively beyond mere numbers—such as compassion from caregivers and effective communication.

In conclusion, based on this family's experiences with Angels Over Us, it’s clear that they provide commendable home care services even if there are areas needing improvement like staffing levels. Their strong communication practices coupled with empathetic caregivers make them a strong contender in the home care market. For anyone considering home-care options for their loved ones or themselves, taking into account both personal experiences and feedback from others can greatly aid decision-making processes—especially when recommendations come highly regarded amidst transparency about areas needing attention such as proper staffing levels.

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4.5 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.8 miles)

Restaurants

• McDonald's (2.5 miles)
• McDonald's (3 miles)
• Hadramout Restaurant M (3.3 miles)
• Chick-Fil-A (3.3 miles)
• Kim Son (3.4 miles)
• Aga's Restaurant and Catering (3.5 miles)
• Fadi's Meyerland Mediterranean Grill (3.6 miles)

Cafes

• 85C Bakery Cafe (2.7 miles)
• Nara Cafe (3.7 miles)
• Cafe Layal (4 miles)
• Starbucks (4.1 miles)
• Panera Bread (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)

Physicians

• Texas Children's Pediatrics Westchase (4.2 miles)
• Texas Children's Pediatrics Houston Pediatric Associates (4.9 miles)
• Kelsey-Seybold Clinic (5.8 miles)
• Houston Eye Associates (6.1 miles)
• Kelsey-Seybols Clinic Main Campus (6.1 miles)

Theaters

• 2430 Amc Bar Fountains (4.7 miles)
• Regal Edwards Greenway Grand Palace ScreenX & RPX (6 miles)

Parks

• Huffington park (5.4 miles)
• Old Braeswood Park (6.6 miles)
• Levy Park (6.8 miles)

Places of Worship

• Masjid As- Sabireen (5.5 miles)
• St Martin's Episcopal Church (6.5 miles)
• The Crossing Community Church (6.7 miles)
• Shirdi Sai Jalaram Mandir (6.7 miles)
• Sugar Land First United Methodist Church (6.9 miles)