Brookdale Texarkana

Pros

• The staff at Brookdale Texarkana goes out of their way to help residents and create a family-like atmosphere.
• Residents enjoy clean rooms, regular housekeeping, and laundry services that keep their living spaces tidy.
• The facility provides engaging activities such as arts and crafts, bingo, and church services, ensuring residents stay active and social.
• The food served in the dining area is praised for being home-cooked and enjoyable, with many residents expressing satisfaction with their meals.
• Brookdale Texarkana has a warm environment where both staff and residents are friendly, making it a welcoming place for families.
• The facility is clean, well-maintained, and offers a variety of room options that allow for personalization by residents.
• Families feel confident in the level of care provided to their loved ones by the long-term staff members who are known for their compassion and dedication.
• Residents appreciate the peaceful atmosphere of the community, which promotes friendship among them while ensuring individual needs are met by attentive staff members.

Cons

• Several mistakes were made during the recruitment process, including omitted information and discrepancies in billing.
• Some residents continued to be billed after leaving the facility, leading to complications with their accounts.
• One reviewer mentioned that despite positive aspects, they felt they were doing all the work rather than the staff.
• Staff members expressed a desire to quit while working at the facility, indicating potential issues with employee satisfaction.
• Concerns were raised about the facility's designation as a locked-down community for memory care residents, with reports that residents could walk out freely.
• The cleanliness of rooms and carpets was criticized, suggesting inadequate housekeeping standards.
• One reviewer noted dissatisfaction with additional charges for services beyond basic meal provision, which could make the overall cost prohibitive.

Review

Brookdale Texarkana has garnered a range of responses from families who have loved ones residing in the facility. Predominantly, the feedback reflects a positive outlook on the quality of care, cleanliness, and nurturing atmosphere at Brookdale. Many families appreciate the staff's dedication and kindness towards residents, often describing interactions as familial, with staff members going out of their way to provide assistance and comfort. One reviewer highlighted that each employee greeted them with hugs upon arrival, creating an environment where both residents and their families feel welcome and valued.

The nursing staff, in particular, has received high praise across multiple reviews. Families emphasize the nurses' professionalism and attentiveness to their loved ones' needs. One reviewer specifically noted a superb nurse who was responsive to changing medical requirements, such as monitoring oxygen levels for their father. This level of attentive care appears to be consistent throughout the facility, leading many families to express confidence in Brookdale Texarkana's ability to meet complex healthcare needs while providing emotional support.

While most reviews indicate satisfaction with the services provided by Brookdale, some concerns arose regarding billing practices and communication during the admission process. A family member shared that there were discrepancies between promised financial agreements and actual contract amounts, suggesting that better transparency could be beneficial for future residents’ families. Another reviewer faced challenges regarding post-discharge billing issues despite having checked out their loved one. These instances highlight an area where Brookdale could improve its administrative processes and ensure clearer communication during family transitions.

Residents appear to enjoy a wealth of activities designed to keep them engaged mentally and socially within the community. Multiple reviewers mentioned organized events ranging from arts and crafts sessions to sing-alongs and bingo games that foster social interaction among residents. The presence of communal spaces such as gardens also contributes positively to residents’ experiences by providing settings conducive to relaxation and engagement. Families appreciated these options which help create a vibrant atmosphere—crucial for enhancing overall well-being among seniors.

However, it’s not without its flaws; specific criticisms raised include issues concerning room sizes that felt cramped compared to preferences for more space or privacy arrangements—a point that may deter potential residents seeking more personal living areas. Additionally, there are mixed feelings about fees associated with extra services beyond basic living arrangements—fees users described as potentially burdensome for individuals requiring complementary assistance like bathing or dressing.

Conversely, there were notable mentions about the quality of food served at Brookdale Texarkana; numerous accounts lauded home-cooked meals as satisfying for residents. Dining experiences appeared pleasant enough for many seniors enjoying balanced nutrition prepared with care; however, some expressed occasional dissatisfaction regarding portion sizes or menu variations offered on certain days—reflecting individual culinary preferences rather than overarching complaints against meal quality.

Despite minor issues related primarily to administrative communication or aspects around room size expectations versus realities within assisted living contexts overall sentiments remained overwhelmingly favorable towards Brookdale Texarkana's holistic approach towards care delivery infused by genuine compassion exhibited consistently through dedicated staff members seeking ways not only maintain cleanliness but also cultivate relationships built on trust aimed at lifting spirits daily through engaging programs catering diverse interests alongside nurturing environment wherein every resident feels connected like family members bonding together within supportive community framework established therein ultimately making it much recommended choice based upon favorable testimonials accumulated thus far across varied visitor perspectives shared willingly throughout this collective assessment emerging from heartfelt narratives encompassing experiences witnessed firsthand inside these inviting walls encapsulated within descriptions surrounding life at Brookdale Texarkana!

This part of Texarkana, Texas offers a diverse range of amenities and services that cater to the needs of seniors. Within close proximity, there are several restaurants including Subway, Amigo Juan of Texarkana, and Jason's Deli for convenient dining options. Places of worship such as Williams Memorial United Methodist Church and Heritage Baptist Church provide spiritual nourishment, while healthcare facilities like Healthcare Express and Texarkana Dermatology Associates offer accessible medical care. Pharmacies like Walmart Pharmacy and Super 1 Foods ensure easy access to medication. Additionally, cafes like Starbucks offer a comfortable setting for socializing. For recreational activities, parks like Kylee Sullivan Dog Park and Spring Lake Park Splash Pad provide opportunities for leisure. Overall, this part of Texarkana provides a well-rounded community suitable for senior living with its convenient amenities and services.

Restaurants

• Subway (0.1 miles)
• Amigo Juan of Texarkana (0.3 miles)
• Sonic Drive-In (0.6 miles)
• The Mighty Crab (0.8 miles)
• Lee's China (0.9 miles)
• Jason's Deli (0.9 miles)
• Chick-Fil-A (1 miles)

Places of Worship

• Williams Memorial United Methodist Church (0.2 miles)
• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Heritage Baptist Church (1 miles)
• Ahalt International Ministries (1 miles)
• Pleasant Grove Christian Church (1.2 miles)
• Cross Pointe Baptist Church (1.2 miles)
• Northside Assembly Of God Church (1.4 miles)

Physicians

• Healthcare Express (0.2 miles)
• Texarkana Dermatology Associates (0.2 miles)
• CHRISTUS Trinity Clinic – Richmond Road (0.2 miles)
• Dr Todd A. Thigpen (0.5 miles)
• Collom & Carney Sleep Disorders Center (0.7 miles)
• Fant Eye Care (0.7 miles)
• Texarkana Eye Associates (0.9 miles)

Pharmacies

• Walmart Pharmacy (0.2 miles)
• Super 1 Foods (1 miles)
• Health Care Center Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Artex Medical & Specialty (1.6 miles)
• Artex Medical (1.8 miles)

Cafes

• Starbucks (1 miles)

Hospitals

• Northeast Texas Surgical Center (1.8 miles)

Transportation

• Enterprise Rent-A-Car (2 miles)
• U-Haul Neighborhood Dealer (2.2 miles)

Parks

• Kylee Sullivan Dog Park (2.2 miles)
• Spring Lake Park Splash Pad (2.5 miles)