Ventura Hills in San Antonio, TX
SaveInformation last verified:
1207 Jackson Keller Road, San Antonio, TX 78213
For more information about senior living options: (844) 490-3973
The staff are gentle and caring with the residents. There is a true community family atmosphere at the facility. The staff are friendly and eager to listen to residents’ ideas and suggestions. There are activities for residents to participate in, with an effort to keep them happy, safe, and healthy. Families are encouraged to participate at all times, especially during special activities. Executives and staff are approachable and helpful. Eduardo’s professionalism, compassion, and authentic care have been invaluable. Leighann provides timely, professional care with heart. The friend is in the perfect place for his needs. Monica goes above and beyond to ensure residents’ comfort and safety. The facility is excellent, with attentive staff and good food that keeps residents happy. The new management team has responded quickly to concerns and continues to make improvements. Alma is excellent, and the staff are kind, caring, and patient. There is a strong sense of family at Gemstone Memory Care.
One reviewer called the facility an offensive care facility. A reviewer said residents were sometimes treated in a condescending manner rather than with dignity. There was a waterline break that left ankle-deep water in a resident’s room. The elevator was not working for a month. The power went off twice and the backup generator did not work. A resident fell onto the bathroom floor and lay there for hours with no rescue. Staff allegedly stole items from a resident’s room. Jewelry and money went missing from a relative’s belongings. The community was described as “dead” and management was reportedly unresponsive.Ventura Hills is best suited for families seeking a warm, residential atmosphere where staff genuinely treats residents like family and where memory-care support sits alongside assisted-living services. This community earns strong marks for a gentle, attentive culture, with residents forming friendships and staff consistently going the extra mile to keep people safe, happy, and engaged. The operating leadership, from the executive director to the frontline medical techs, remains accessible and responsive, which translates into timely communication and a sense that the facility is a true “home” rather than a cold institutional setting. For seniors who value daily meals, predictable routines, and meaningful social interactions, Ventura Hills offers a reliable, people-centered option that emphasizes care over formality.
That said, families should consider alternatives if the priorities shift toward a larger, more bustling campus or if a more programmatic approach to memory care is required. In San Antonio and the surrounding Castle Hills area, several facilities profile themselves around high-energy activity calendars, formalized memory-care programming, or a different ownership philosophy. For families evaluating a broader spectrum of options, Gemstone Memory Care and The Gardens of Castle Hills provide competing models, each with its own strengths and caveats, highlighting what to weigh when Ventura Hills’s approachable, intimate vibe doesn’t perfectly fit a loved one’s needs. Ultimately, residents who flourish on a steady routine with personalized staff attention may prefer Ventura Hills, while those seeking a broader activity roster, more aggressive marketing of memory-care programs, or a different leadership style might want to look elsewhere.
The strongest pros at Ventura Hills directly address common concerns families have when selecting care: personal attention and a genuine sense of belonging. Staff are described as gentle, patient, and willing to listen, with specific anecdotes about a staff member staying by a resident’s side through a medical emergency and the team following up on health needs after incidents. The on-site leadership is accessible and invested, with executives who make themselves available for conversations and suggestions. Residents form micro-communities within the building, taking care of one another and engaging in activities when they wish, which can alleviate isolation and promote well-being. The Memory Care unit benefits from steady leadership, Leighann in particular is highlighted as a reliable, compassionate presence, and the care teams are praised for professional, heartfelt engagement that helps families feel confident their loved ones are understood and respected.
The main cons, if any, tend to echo broader market realities rather than persistent failures at Ventura Hills. The reviews emphasize the importance of ongoing, proactive communication and continued staff stability, which are always potential vulnerabilities in any senior community. Still, Ventura Hills’ demonstrated consistency, friendly front-line staff, approachable management, and a culture that treats residents as part of a close-knit family, appears to offset these concerns. Families should be mindful that even in a well-run community, turnover and occasional service gaps can occur elsewhere, and the best defense is a transparent tour, direct conversations with the executive team, and a clear written plan for care, activities, and emergency response. The impression from Ventura Hills is that leadership understands this balance and works hard to maintain it.
For families weighing next steps, the practical move is to schedule a visit with specific questions in hand: how quickly does the community respond to care requests, what does the care plan look like for memory-care residents, and who on the team is the primary point of contact for family updates? Prospective residents should also verify the consistency of meals, the range of activities, and the day-to-day safety routines. The presence of a strong executive leadership presence, a memory-care unit staffed with dedicated coordinators, and tangible evidence of resident-to-resident relationships are compelling indicators that Ventura Hills can deliver the stability and warmth that make a difference for long-term well-being. A visit should also probe the facility’s approach to family involvement, Ventura Hills actively invites family participation during activities and events, which can be a meaningful structure for sustained support.
In the end, Ventura Hills earns its keep as a practical, trustworthy choice for seniors who prioritize a nurturing environment with hands-on staff, easy access to management, and a community-feel that makes daily life feel like a shared living space rather than an institution. It is particularly well-suited for those entering assisted living who value predictable routines, clear communication, and a genuine sense of belonging. Alternatives exist for families seeking a larger footprint, broader activity programming, or different leadership dynamics, options like Gemstone Memory Care and The Gardens of Castle Hills illustrate the market’s breadth and remind that the best fit hinges on personal priorities, the loved one’s dementia or memory-care trajectory, and the degree to which family desires involvement. For most families evaluating San Antonio-area options, Ventura Hills represents a grounded, compassionate choice that can deliver durable comfort and assurance on day one and beyond.
31 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ventura Hills in San Antonio, TX is a premier assisted living community specializing in memory care and respite care services. With a range of amenities and care services available, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers fully furnished accommodations with cable or satellite TV, Wi-Fi, and telephone access. Each resident has access to a kitchenette for convenience and can enjoy their meals in the on-site dining room with restaurant-style service. Housekeeping services are provided to ensure a clean and tidy living environment.
Ventura Hills boasts beautiful outdoor spaces including gardens for residents to relax and enjoy nature. A small library is available for those who love reading and intellectual stimulation. Additionally, the community offers move-in coordination services to ease the transition process for new residents.
Residents at Ventura Hills receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed. The dedicated staff also offers special programming for individuals with mild cognitive impairment or specialized memory care needs.
The community caters to individual dietary needs including diabetes diets and special dietary restrictions. Meal preparation and service are provided by trained staff members who prioritize nutrition while delivering delicious meals.
To keep residents engaged and entertained, Ventura Hills organizes resident-run activities as well as scheduled daily activities. This ensures that there is always something enjoyable happening within the community.
Conveniently located, Ventura Hills has several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to various services and entertainment options both within the community and in the surrounding area.
Overall, Ventura Hills provides a caring and supportive environment where residents can receive high-quality care while enjoying an active lifestyle filled with engaging activities.
Ventura Hills is located at 1207 Jackson Keller Road, San Antonio, TX 78213 in Bexar County, Texas
The range of services offered at Ventura Hills, including assistance with dressing, bathing, and transfers, directly supports residents in maintaining their dignity and independence while addressing the challenges posed by dementia or Alzheimer's disease. Medication management ensures that residents receive their prescriptions accurately and on time, reducing the risk of confusion or missed doses. Meal preparation and service cater to dietary needs while encouraging social interaction during mealtimes. Activities of daily living assistance fosters engagement in routine tasks, promoting a sense of normalcy and accomplishment. The 24-hour supervision provides safety and immediate support for those who may wander or require help at any moment. Furthermore, a mental wellness program along with specialized memory care programming is essential for providing cognitive stimulation tailored to each resident's level of impairment, thus enhancing quality of life through individualized care plans focused on both physical and mental well-being.
Ventura Hills on seniors.fyi includes 5 photos including images showing interior, landscaping, bedroom, building, tree, architecture, parking, patio, and more.
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