Ventura Hills in San Antonio, TX

Ventura Hills is an assisted living and memory care community in San Antonio, TX.

Information last verified: February 16, 2026

1207 Jackson Keller Road, San Antonio, TX 78213

For more information about senior living options: (866) 208-4318

4.1 from 44 reviews

5 stars

30

4 stars

3

3 stars

2

2 stars

2

1 stars

7

Overall Review of Ventura Hills

common 31 reviews mention this

Staff care and responsiveness stand out

Residents and families frequently describe staff as caring, attentive, and responsive.

Across many reviews, families describe staff who stay engaged with residents’ well-being and communicate clearly, including during care transitions and day-to-day concerns. Several reviewers also praise specific leadership or managers for timely follow-up and for keeping families informed. Not every experience is positive: some reviews raise concerns about communication, respect, and handling of issues like falls and missing belongings.

differentiator 6 reviews mention this

Memory care is a clear focus

Reviews and care services both point to structured support for memory care needs.

Multiple reviews discuss moves into the memory care setting and describe how staff support families through dementia and Alzheimer’s progression. Residents are described as receiving engagement and redirection suited to cognitive needs, including memory care activities. A few reviews also share serious concerns in memory care, including falls, missed checks, and theft issues, so the experience is not uniformly described as smooth.

common 4 reviews mention this

Dining quality gets repeated praise

Food is a frequent bright spot in reviews.

Several reviewers highlight regular meals and positive dining experiences, including how good the food is and how residents enjoy the dining setup. One review specifically praises the dining room, while another points to daily food being a standout during visits and tours. Dining-specific details like diet support are also part of the care services described for residents with special dietary needs.

common 6 reviews mention this

Activities help build community

Residents and families discuss activities as a key part of day-to-day life.

Many reviews describe scheduled activities and events, including resident participation and family-inclusive special days. Several families also mention staff involvement in keeping residents engaged, such as organizing activities and outings. At the same time, at least one review says the activity experience did not match expectations and felt limited for their loved one, which is a notable counterpoint.

caveat 5 reviews mention this

Safety and upkeep concerns appear in reviews

Some reviews raise serious safety, supervision, and property-loss concerns.

A handful of reviews describe major breakdowns, including reports of falls with delayed help, power or equipment failures, and instances of missing items. Other reviews mention sanitation issues and cite lack of professionalism and compassion during difficult situations. While some families also describe safety steps and preparedness during outages, the negative safety reports are prominent enough to be taken seriously.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

31 resident community capacity

Types of Care

Assisted Living
Memory Care
Respite Care

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available

Transportation

San Antonio International (3 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

Walgreens (0.7 miles)
CVS Pharmacy (0.9 miles)
Walgreens (2.1 miles)
Walgreens (2.7 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.8 miles)
Walgreens (2.8 miles)

Theaters

Alamo Drafthouse Park North (1 miles)

Restaurants

Las Palapas - Castle H (1.1 miles)
The Cheesecake Factory (1.2 miles)
Whataburger (1.4 miles)
Hawx Burger Bar & Electro Lounge (1.6 miles)
Pappadeaux Seafood Kitchen (1.6 miles)
Cracker Barrel (1.8 miles)
Charley's Cheesesteaks (1.9 miles)

Places of Worship

St George Episcopal School (1.8 miles)
Primera Iglesia Bautista Mexicana-San Antonio (3.4 miles)
St Ann's Catholic Church (3.9 miles)
Temple Beth-El (4.1 miles)

Cafes

Starbucks (2 miles)
Starbucks (2.6 miles)
Theory Coffee Company (3.5 miles)
Habibi Cafe (3.6 miles)

Physicians

Kind Clinic (2 miles)
Dilley Allergy & Asthma Specialists (2.4 miles)
Heritage Pediatrics (2.6 miles)
Yesnocovid (2.8 miles)
MedFirst Primary Care (3.4 miles)
Summit Children's Clinic (3.4 miles)
Parkhurst NuVision - San Antonio Office (3.4 miles)

Hospitals

Texsan Heart Hospital (2.5 miles)
Methodist Hospital (3.7 miles)
St Luke's Baptist Hospital (3.9 miles)
University Hospital (4 miles)
University Hospital Sky Tower (4 miles)
Audie L Murphy Memorial Veterans Hospital (4.2 miles)
Audie L. Murphy Memorial VA Hospital (4.2 miles)

Transportation

Southwest Airlines Cargo (2.5 miles)
Landmark Aviation (2.6 miles)
Rental Car Center (2.6 miles)
Terminal 1 Arrivals (2.7 miles)
Terminal A (2.7 miles)
San Antonio International Airport (SAT) (2.7 miles)
American Airlines (2.7 miles)

Parks

Phil Hardberger Dog Park (3.7 miles)
Phil Hardberger Park (3.9 miles)
Woodlawn Lake Park (4.1 miles)
Medical Center Volleyball Courts (4.1 miles)

Frequently Asked Questions

Where is Ventura Hills?

Does Ventura Hills provide care for residents with dementia or Alzheimer's disease?

What photos are available for Ventura Hills in San Antonio, Texas?

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