4330 Silver Lake, San Antonio, TX 78219
For more information about senior living options: (844) 490-3973
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A father, mother, and family caregiving ordeal unfolds through a set of alarming experiences recounted by a daughter who trusted a facility with her elderly mother. The narrator explains that she had previously posted a candid review but decided to delete it, only to discover that conditions had continued to deteriorate while her mother was under the care of the facility. The message is clear: this is not a place you want to consider for your loved ones. The daughter makes a strong, warn-and-advise statement about not placing family members in this facility, underscoring that concerns have intensified as time has passed and that the situation has drawn the attention of authorities.
Financial exploitation sits at the heart of the reported issues. The daughter alleges that the facility's owner, named Jorge, took advantage of her mother by taking two months' worth of her pay even after she had vacated the premises. This financial strain is described as ongoing, with the caregiver's wages being redirected in a way that felt inappropriate and unrecoverable. The accusation paints a portrait of systemic mistreatment, where money intended for the mother's care and living expenses is claimed by the facility despite the ending of her residency.
Beyond the money, there were troubling concerns about the handling of her mother's belongings. The daughter says that Jorge attempted to keep all of her mother's possessions, only returning most items after a struggle. What remained with the facility - most notably, the mother's tablet and laptop - was not surrendered. The account implies deliberate interference with the mother's personal property, reinforcing that the facility did not respect boundaries or the rightful ownership of the resident's belongings.
Physical and medical mistreatment is described in stark terms. The mother allegedly endured an incident where water was thrown in her face, a frightening display for someone who required careful supervision. The facility's leadership is accused of invalidating the mother's medical situation by claiming she was self-medicating, even though her medication management was out of her control. There is also a suggestion that the facility or its leadership tried to position themselves as the payee for the mother's Social Security benefits, a move the daughter views as leveraging vulnerability for gain. The mother is said to have needed help frequently during the night, with Jorge allegedly instructing staff to respond with the cops if she continued to "yell for help," a threatening directive that heightens concerns about resident safety and staff management.
Language appears to be used as a tool in the alleged mismanagement. The daughter notes that Jorge claimed not to understand English when confronted, yet he reportedly carried on a full conversation in English with her sister and aunt. Such an inconsistency is presented as a deliberate tactic to manipulate or dismiss concerns, while the overall tone suggests retaliation - charges that, according to the account, arise whenever family members push back on what they perceive as abusive behavior. The claim of retaliation adds another layer to the fear and frustration experienced by the family trying to advocate for their loved one.
In the end, the daughter issues a blunt, urgent warning: do not use this facility. The repeated references to mistreatment, financial exploitation, and coercive behavior are framed as reasons to seek safer, more transparent care options. With claims that the owner is already under investigation and that a piece of proof - a photo showing him receiving the mother's money - has been shared publicly, the narrative casts a long shadow over the facility's practices and governance. The overall message is one of escalation: warning others, highlighting severe concerns, and urging scrutiny of how residents are treated and protected in this setting.
Silver Lake Casa Del Sol is a warm and welcoming assisted living community located in San Antonio, TX. Our board and care home provides a comfortable and secure environment for seniors in need of assistance with daily tasks and personal care.
Residents of Silver Lake Casa Del Sol can enjoy the convenience of fully furnished accommodations, ensuring a hassle-free moving experience. Our spacious dining room offers delicious meals prepared by our staff to accommodate special dietary restrictions. Housekeeping services are provided to maintain a clean and tidy living space.
Our community features an inviting garden, perfect for residents who enjoy spending time outdoors. Wi-Fi/high-speed internet is available throughout the premises, allowing residents to stay connected with family and friends. In addition, we provide telephone services to ensure easy communication.
At Silver Lake Casa Del Sol, our dedicated staff is trained to assist residents with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs and medication management. For those with diabetes or specific dietary requirements, we offer specialized meal preparation.
Transportation arrangements for medical appointments are made for our residents' convenience. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
To enhance our residents' quality of life, we offer a variety of scheduled daily activities to promote socialization and engagement within the community.
At Silver Lake Casa Del Sol in San Antonio, TX, we strive to create a supportive environment where seniors can receive personalized care while enjoying the comforts of home.
Silver Lake Casa Del Sol is located at 4330 Silver Lake, San Antonio, TX 78219 in Bexar County, Texas
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