St. James Home Care

Pros

• St. James offers a smooth and helpful experience from the initial consultation through scheduling and care planning.
• The professionals at St. James show attention to detail and compassion in every interaction.
• Ms. Angela is absolutely spectacular and provides incredible service.
• The staff makes clients feel important and valued; they are well trained and hardworking.
• Ms. Angela treats everyone as if they were family and receives high recommendations.
• The service is excellent with genuine, caring staff.
• Miss Angie accommodated nights and weekends, described as a lifesaver.

Cons

• One reviewer says the company deserves only one star and that the service was mediocre at best.
• They claim Miss Angela is rude.
• They allege Angela insulted their family.
• They assert there were major mistakes in the care of their loved one and that Angela involved their family in those mistakes.
• They warn others not to waste time with a phone consultation and that they would be disappointed.
• They describe the company as very bad to deal with.

Review

The reviews paint a portrait of St. James as a care provider that many clients find smooth, supportive, and genuinely attentive from the very start. Several comments highlight how easy the process feels, beginning with an initial consultation that leads into scheduling and a clear understanding of what kind of care is needed. Across these accounts, the common thread is a sense that the team, and especially the communication around a senior's needs, approaches each situation with care, patience, and a commitment to getting things right for families.

A recurring theme is the focus on understanding the needs of the senior in the client's life. For many, the experience starts with a conversation that helps clarify what kind of support is required, and the staff are praised for their attention to detail and compassionate approach. This emphasis on listening and providing guidance that helps families feel more confident about their decisions is repeatedly noted as a strength of the organization, suggesting that the team prioritizes aligning services with real-life circumstances rather than simply offering a generic package.

Within the praise, Ms. Angela stands out as a central figure across multiple reviews. She is described in the strongest terms - "absolutely spectacular" and "the service was incredible," with several reviewers explicitly recommending her. One reviewer even captures a sentiment echoed by others: "Ms Angela treats everyone that comes through her doors as if they were her own family! 10/10 recommend." The appreciation isn't just for the care provided but for the warmth and personal regard shown in interactions. There are also mentions of "Miss Angie" providing scheduling flexibility, which some clients consider a lifesaver when juggling work shifts and other commitments, reinforcing the sense that Angela and her colleagues go above and beyond to accommodate individual schedules.

Beyond Angela, other comments reflect a broader sense of a genuine, hardworking staff. Phrases like "well trained and hardworking," and "the staff makes you feel important to them" recur, underscoring a group dynamic where clients feel seen and valued. Expressions such as "Excellent service and genuine staff!" and "A wonderful staff and very hardworking. They provided my father with care and treated us like family" reinforce the perception of a compassionate team that treats families with respect and warmth, not just as clients.

There is also a clear thread about the practical side of care: reliable, attentive service that fosters a sense of security. The combination of thoughtful consultation, easy scheduling, and a team that can adapt to a client's life - whether that means after-hours support or weekend availability - contributes to a generally favorable view of the organization's operational approach. The stories suggest that for many families, St. James delivers not only care for a senior but reassurance for those who are coordinating that care.

However, the collection would be incomplete without acknowledging a starkly negative perspective that stands in sharp contrast to the majority sentiment. One reviewer describes a markedly poor experience, characterizing the service as mediocre "at best" and accusing the person in charge - referred to as "Miss Angela" - of rudeness and insulting behavior toward their family. The account details a breakdown in trust and communication, with the reviewer insisting that mistakes occurred and that the staff member involved seemed unwilling to address concerns. The language is emphatic, with statements about the necessity of protecting one's loved ones, and a firm warning not to proceed with a phone consultation. The reviewer even asserts that there are far more trustworthy individuals in their extended family, underscoring the level of dissatisfaction.

In a few lines, another blunt sentiment appears: "Very bad people to deal with." This harsh verdict, while not representative of all experiences, serves as a counterpoint to the overwhelmingly positive feedback and signals that for some clients, the interaction can derail quickly or leave lasting frustration. This juxtaposition within the same set of reviews highlights a broader truth about caregiving services: outcomes are highly contingent on personal fit, communication style, and expectations, which can lead to very different experiences even with the same organization.

Taken together, the messages reveal a spectrum of client experiences. The common positives - clear initial guidance, smooth scheduling, empathetic and attentive care, and a standout figure in Ms. Angela - suggest that many families find substantial value and reassurance in St. James' approach. Yet the negative account serves as a crucial reminder that compassionate care must be consistently communicated and delivered to maintain trust, especially when families are navigating sensitive decisions about a senior loved one. For prospective clients, these reviews underscore the importance of meeting staff, asking direct questions about expectations and scheduling, and clarifying how concerns will be addressed should they arise. In short, experiences at St. James appear to range from deeply reassuring and warmly personal to disappointingly discordant, depending on the interaction and the individuals involved.

This part of Rosenberg, Texas offers a variety of amenities that cater to seniors looking for convenience and accessibility. With several pharmacies, physicians, and hospitals within close proximity, healthcare needs can easily be met. There are also numerous places of worship for spiritual fulfillment and community engagement. Additionally, the area boasts a selection of restaurants and cafes for dining out or grabbing a quick bite to eat. Parks provide opportunities for outdoor recreation and relaxation. For entertainment, there are theaters nearby for enjoying movies. Overall, this part of Rosenberg offers a mix of services and activities that could enhance the quality of life for seniors considering this area for living.

Pharmacies

• Ocusoft (1.3 miles)
• Walgreens (3.6 miles)
• Ocusoft (4.8 miles)
• CVS Pharmacy (4.8 miles)
• C-Med Pharmacy (5 miles)
• CVS Pharmacy (6.1 miles)
• Target Pharmacy (6.1 miles)

Places of Worship

• Holy Rosary Catholic Church (2.1 miles)
• San Felipe Baptist Association (3.3 miles)
• River Pointe Church (9.1 miles)
• Parkway United Methodist Church (10.9 miles)
• Saint Mathews Baptist Church (11 miles)
• West Mount Olive Church (11.8 miles)

Restaurants

• Jessy's Ice House (2.4 miles)
• Buena Vista Mexican Restaurant & Cantina (2.6 miles)
• Taqueria Taco Palenque (2.6 miles)
• Hartz Chicken Buffet (2.6 miles)
• McDonald's (3 miles)
• Waffle House (3.2 miles)
• Whataburger (5.5 miles)

Parks

• Sunset Park (2.5 miles)
• George Park (6 miles)
• Brazos Bend Extended Day (10 miles)
• Harvest Park (10.8 miles)
• New Territory Pecan Park (11.2 miles)
• Pine Park (11.5 miles)
• Sardar Patel Stadium (11.8 miles)

Physicians

• Doctors Clinic (2.7 miles)
• Brown Dental Group (3.8 miles)
• KRB Dentistry (4.8 miles)
• South Texas Medical Clinic (4.9 miles)
• Walter Holmsten, MD (5.1 miles)
• South Texas Pain & Health Management (5.3 miles)
• Houston Eye Associates (5.3 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (10 miles)
• Starbucks (10.4 miles)
• Shipley Do-Nuts (11.5 miles)
• Starbucks (12.1 miles)

Hospitals

• Oakbend Medical Center (3.8 miles)

Theaters

• Cinemark Rosenberg 12 (5.5 miles)
• Regal Grand Parkway ScreenX & RPX (10.3 miles)